Visited this WellMed location for general practice and family care. Easy to get to, easy parking,…read moredecent waiting area, and they took us in within 15 minutes of the appointment time. Saw Dr. Dr. Richard Prezas, who treated us well. Most importantly for a physician in this day and age, he made recommendations but did not push too aggressively for treatments that were not wanted. Highly recommend this doctor and this location.

This used to be the best care in town. Now it is terrible. No after hours clinic, no longer in…read morehouse X-rays, saw my provider on a Friday called for x-ray results the next Wednesday, now it's another week and when I called them the doctor still has not reviewed my XRay. can't wait to leave this system. They also add false diagnoses to your chart. Watch out!!

This is regarding US Renal on Topperwein.....my LO is receiving dialysis treatment and had an…read moreunexpected bowel movement and the refused to change him ...mind u he is there 4-5 hours ....we got the call about 330 regarding this....so Ur telling me my LO has to sit soiled for 3 hours because even though ur staff is trained to handle these matters u won't change him..... would u do that if it was your LO ...there response was well if u want u can come change him .....OMG seriously....think we're gonna look for another facility that allows patients to keep their dignity...very unhappy with this facily and we only been going here about 2 months ....

Its been awhile since Ive ginr back to Porter medical. Total bad experiences many times. Which were…read morereported regarding very rude clerk. Another time my husband went in for an appointment, he waited a ling time to have Dr. Carlos Porter voice be heard at nurses station/desk. HE NEVER CAME IN... instead a NP then it was a quick appointment to finally walk out and Porter was leaning into a females truck flirting and laughing. Apparently the female was more important than the stroke patient. Never went back to SW Military location. Office treatment by clerks have been very bad, even witnessed two elderly couple being yell at and cut off while talking. Not very polite to disrespect the elder.

Honestly f*** this place. Give now there is endless reviews how this place aint shit and they're…read morestill not doing shit to improve their staff. The carelink help its self is great but their staff are rude and entitled. They need better employees with better customer service. These old lady's here walk around like their sh*t don't stink, and nearly even know how to work their own system, they need younger staff that know how to work with better customer service.

Do not go with this company. No one answers the phone. If they do answer the phone you get hung up…read moreon. Care link is not professional at all. I call and call get hung up on call again and never an answer. This store doesn't even open till 1pm ?? But for sure they will call you if you need to pay somthing. Do not sign up. I promise you will even have to wait 3 hours to just see a doctor that they recommended you see with their insurance. Your better off paying more at the other insurance places. Carelink step it up. I don't know who running carelink but you need new staff.

They are collecting funds that they are not allowed to collect per Aetna on data of service. They…read morethen hold any refund for over 6 months to a year. This has happened to me twice. Same message, it is "under review" and "we will call you back in 24 to 48 hours". Nothing happens, per Diane, the supervisor, it requires Gary Woodards, CEO's, approval. I have had Aetna on the phone with them twice advising them of the contract they have with Aetna and that this is in violation with their contract. Still nothing. Aetna is escalating as well with contracts.

They lie when you come in. You'll be on time. Then 20 minutes past your time they say "they are on…read moretime but running 20 minutes behind time " how on earth is that on time. 0 customer service. What a train wreck. No captain on this boat. They are deceptive at best and that is being kind.

Memorial Day weekend. 1st we were seen right away. Like…read morewalked into the waiting room and were scene by the intake nurse.... 2nd got a room right away. 3rd doctor was in our room with in 20 minutes. And he was absolutely on point, kind, and quick to help. Wow Absolutely great experience - given the circumstances. 4 stars because it's still a hospital and they gross me out.

I was taking the best care of, I had a really bad boo boo on my foot, And being diabetic, you have…read moreto be extra careful when you have a wound on your foot. Every single person there was so very kind and very hands on in my care. From now on, this will be my first go to place, Thank you, everyone epicentic, for taking such excellent care of me, Amen

WellMed at Embassy Oak's office, nursing, and lab staff have always given me top quality, prompt,…read moreand caring service. Dr Angela Malarcher is absolutely amazing, she is so caring, and is truly concerned about my well being. She has continuously provided me with exceptional care and I am more than happy with her as my Primary Care Provider.

Just a lab appt. Arrived early and after the temp and question checks was in and out in less than…read more10 minutes. The stick was pinchless. Great job. I had a mask but they provided their own for me.

This Pediatric Clinic is the best. The staff is very friendly, knowledgeable and efficient. Every…read morevisit is great. Dr. Quijada is very friendly and knowledgeable. Always a great experience. I had been looking for a clinic like this for a while and now I'm very satisfied with the quality and care from this clinic. Thank you staff and the doctor Quijada.

The nurse aides and all the ladies that work there are so kind and caring,Anna our nurse aide was…read moreextremely patient and very kind with my Grandson, she went above and beyond for him to make him feel comfortable and he was.These ladies seem to love their job and it shows they are helpful friendly and personable I cannot say enough about how kind they are.Emma Broadbent was who we saw and she was friendly and treated my soon to be 9 year old Grandson right not like he was a toddler.This is a pediatric office that really treats children with caring and kindness.

Just had an appointment this morning 9/15/14 and I was hesitate because the office was small, I…read morewent in to get my implanon removed after having it for three years I got it done in California . I now live in Texas so I had to find someone who would get it out and inexpensive since I would pay out or pocket . They were very nice the doctor was hesitate since my implanon was under my fat tissue since I gained weight , the implanon kept moving so he had to call another nurse in, to help move it around he made a little incision that did not hurt since he made sure I was well numbed . Everything went great did take a little longer then they said only because we were having problems keeping the implanon from moving . I am a very happy customer . I only paid $150. She also let me know about getting a pap smear done and getting a year worth of birth control for only $110. I will be back next week.

Bruce is our favorite helper when we come to the doctor. We love the doctor explanations and…read moreexploring options for care. Kasey Frye, FNP, listened to our concerns and addressed every single one. 360 degree care. Office decorated for the season and the location is convenient to the highway with plenty of parking. Labs can be done in office.

Very unfriendly and unprofessional . Walked in and the girl could not be bothered to even ask if I…read moreneeded help with anything was very dismissing like it was weird. I was even there . Walked in trying to be a new patient and they said that the next appointment isn't until the 26th it's the first... I then asked if I could see if I could even be registered as a patient to get in their system and they said well they're gonna have to ask you to apply for Medicaid first. That's kind of crazy of a requirement.