First time at this clinic. Receptionist quick and efficient…read more Nurse very thorough. Doctor determined problem quickly and sent out needed prescription. Prescription was ready for pick up within 30 minutes.

This place set up an appointment for me, and I was supposed to see my doctor and they left me with…read morethe NP without my permission. Additionally, she listened to NONE of the things I came in for, refused to refill a medication and told me about my perimenopause concerns to 'wait until my physical to ask that'. She completely ignored my mental health concerns (which were brought to her attention in three different ways). I will not return, nor will I be paying for this visit.

I was a patient who had been at this facility since 2010. I followed my Provider to a new facility…read moreuntil she retired and recommended another provider at this initial location. Since being back in January I have missed 2 infusions because of some miscommunication in scheduling. Thankfully I am in remission and in a good place. The Dr is excellent, but the quality of communication with back office is not something I would recommend. If this happens again I will have to leave a Dr I appreciate.

I had trouble initially scheduling my appointment, I was told I could not be scheduled with out a…read morereferral, though I had one. 2 weeks later I was called to schedule an appointment for the end of the month. When I arrived, I was told I could not be seen because my appointment was canceled without informing me. They had me wait in the office for over an hour to inform me I am not urgent enough to be seen.

Check in was quick. Staff was attentive and efficient. Labs and testing was conducted in rapid…read moresuccession offering quality care. The waiting area has large comfy recliners. Check out was just as smooth and meds were sent over to the ER pharmacy. The pharmacy is another story. Shows wait times to be estimated at 15 mins but it took almost an hour (with just about 4 people in the waiting area). Despite the wait times, I go out of my way to come here for emergency care - definitely recommend!

I did my Nurse Summer Training Program here after completing first regiment of Cadet Summer…read moreTraining at Fort Knox in Kentucky. Summer 2023 was an interesting time.

This is regarding US Renal on Topperwein.....my LO is receiving dialysis treatment and had an…read moreunexpected bowel movement and the refused to change him ...mind u he is there 4-5 hours ....we got the call about 330 regarding this....so Ur telling me my LO has to sit soiled for 3 hours because even though ur staff is trained to handle these matters u won't change him..... would u do that if it was your LO ...there response was well if u want u can come change him .....OMG seriously....think we're gonna look for another facility that allows patients to keep their dignity...very unhappy with this facily and we only been going here about 2 months ....

Its been awhile since Ive ginr back to Porter medical. Total bad experiences many times. Which were…read morereported regarding very rude clerk. Another time my husband went in for an appointment, he waited a ling time to have Dr. Carlos Porter voice be heard at nurses station/desk. HE NEVER CAME IN... instead a NP then it was a quick appointment to finally walk out and Porter was leaning into a females truck flirting and laughing. Apparently the female was more important than the stroke patient. Never went back to SW Military location. Office treatment by clerks have been very bad, even witnessed two elderly couple being yell at and cut off while talking. Not very polite to disrespect the elder.

This is a pretty nice medical building! It's big- two stories tall. It has a grand staircase at…read moreboth ends of the building that take you up to the second story. It's nice that in the rear of the building, it has a large lawn for anyone to enjoy. The parking lot surrounds the building, so there's always been plenty of parking. The building has modern amenities, wide hallways, offers vending and plenty of public seating. As of this writing, face masks are required, and there are signs posted at entrances reminding patients of this. This place houses Quest Diagnostics, who does my blood tests. Since the pandemic began, Quest took out the seating in their waiting room, and now people just kinda hang out in the hallways of this building, which are breezier and airier than the waiting room. I wish this building offered a few more amenities, and some public art, but it's kinda plain like that.

I actually went to this exact clinic when I found out I was pregnant with my daughter back in 2010…read more It is run by the Baptist Health System and is NOT an abortion clinic. They help with applying for Medicaid, CHIP, and even help you find an OB/GYN to care for you throughout your pregnancy. It's clean, the staff is very friendly and they give you tons of information and resources.

Where do I start :-) HANDS DOWN BY FAR THE BEST TREATMENT EVER!!!! I was diagnosed with Triple…read moreNegative Breast Canter stage 3 in late August so you can only imagine with fear and uncertainties i went through. I had originally visited with a local oncology Dr in my hometown and had horrible experience so like anyone living in Texas the place to go is MD Anderson in Houston; tried to get appointment but they could not see me until end of October; a good friend of ours highly recommended Dr. Amy Lang and we were able to get an appointment first week of October! From day one Dr. Lang was my guardian angels. I felt at peace with her and knew i was in the right hands; she was patient, understanding and tolerant and provided the best treatment for my diagnosis. Her treatment plan is legit 100%; I've heard horror stories of what patient have gone through while undergoing breast cancer treatment and I can 100% tell you my experience was amazing. Tag team with my oncology surgeon Dr. DeBerry also at the Start Center she is so awesome; super understanding of your emotions and cares so much of what you are going through.... you're in the best hands for surgery 100%!! Let's not forget the staff.....the receptionist in the treatment area are the most friendliest ladies ever; always made me feel happy to be there; the most inviting humans ever!!! The treatment room nurses OMG are the best; they make going to treatment fun; they help you through your up and down emotions; they cry and laugh with you; literally they are AMAZING! Dr. Lang's staff, Ms. Mary- is just like Dr. Lang; so caring and understanding; listens and cares, her nurses are amazing; so kind and always happy to see you. I highly recommend Dr. Amy Lang; you will be in the best hands and will provide top notch treatment.

I wish I could give this office less than one star. Dr. Jaron Mark is dismissive and his office…read morestaff is incompetent. A few areas of failure include: failed to get prior authorization for my serious surgery, failed to send my pre-surgery prescription to the pharmacy, failed to process my short term disability and failed to keep appointments set up by them! Stay away if you want to be taken care of, or even need to have confidence in your team. This team will let you down.

Hello Dr. Hain Trevino,…read more From the bottom of my heart, you are the BEST PHYSICIAN this "old girl" could have. You know your patients and can sense the urgency in our needs. I'm am so grateful to have you as my, my wife's, my mother and prior my son's physician. You have guided me in the care of my mother even though she was hospitialized during vacation in another state. You continue to support me and my through our loss of my mother. Your customer service/patient care is "ABOVE ALL OTHERS." I can be alittle selfish and want to keep you for myself but the quality of care you give makes me have to refer you specifically to family and friends. Thank you again, for being not only my physician but my Blessing! #DrAprilHainTrevino Virginia

This used to be a fantastic clinic with amazing customer service, apparently they have grown so…read moremuch all calls are are now routed to a call center where the agents for the most part are very rude. Don't go there unless you have no other alternative.

Made an appointment online weeks ago for my son who has mental health issues, was emailed that we…read moreget confirmation. Never got it, called and on hold for almost 5 minutes only to be told his appointment is NOT IN THE SYSTEM. Then sage refused to talk to me AT ALL because he is an adult. I have medical and legal power of attorney because of these issues and she refused to help me.  Cannot believe this crap show of care. Regards, Marnie Amongol

What a joke....horrible communication set up...you cannot talk to your doctor's nurses. It goes…read morethrough the "Operator". I've never seen anything like this. Simply put do yourself a favor and get one on one care. Doctor Rameriez is a joke, went in for chronic knee pain and needs surgery and asked for a handicap placard and wrote me for 6 months....the knee problem is not going away. Plus, I think it's a "white" thing. you just don't blow off patients like they do. I'd call and asked to speak with Dr, Rameriez's nurses and it's been more than once...just kept me on hold.....very bad folks very bad...get a doctor that you can communicate with. one on one with the nurses who get involved...i'm done see a new doctor in a week..they put me out for a month..really...don't go here

Honestly f*** this place. Give now there is endless reviews how this place aint shit and they're…read morestill not doing shit to improve their staff. The carelink help its self is great but their staff are rude and entitled. They need better employees with better customer service. These old lady's here walk around like their sh*t don't stink, and nearly even know how to work their own system, they need younger staff that know how to work with better customer service.

Do not go with this company. No one answers the phone. If they do answer the phone you get hung up…read moreon. Care link is not professional at all. I call and call get hung up on call again and never an answer. This store doesn't even open till 1pm ?? But for sure they will call you if you need to pay somthing. Do not sign up. I promise you will even have to wait 3 hours to just see a doctor that they recommended you see with their insurance. Your better off paying more at the other insurance places. Carelink step it up. I don't know who running carelink but you need new staff.