1. Caputo Pest Control

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Caputo Pest Control

5.0 (2 reviews)
Closed • 7:00 am - 9:00 pm

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11 months ago

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Terminix

Terminix

1.5
(13 reviews)

Terminex Review…read more Where do I start? First, for those unaware, Terminex is no longer an American company. It was purchased by Rentokil in Great Britain. Secondly, the North American Region CEO, Brad Paulson, is such a poor manager, he won't publish the company's corporate address, corporate email, or corporate phone number. This says a lot about the company you are dealing with. Regarding our personal experience, Terminex sold us termite protection that we did not need (State of Alabama won a lawsuit regarding this), sold us rodent protection then failed to provide covered services on said contract, and billed us monthly for services they refused to do. Then add on to these legal fraudulent issues, they refused to show up for appointments with no explanation why, refused to return phone calls, and copped an attitude when we had the audacity to complain. Do your homework and checkout the exterminator completely before you contract with them. Terminex does not stand behind their product and the CEO does not stand behind the company he manages. I have filed a complaint with the Better Business Bureau and I'm talking to an attorney about a class action lawsuit against them. With Terminex, buyer beware.

Do not use this company for termite tenting. Completely botched the job and the subcontracted…read morecompany they used to do the tenting broke my soffit, my fence, and garage door. They told me tent would go on Thursday morning and would be taken off Saturday morning to air out. We checked our camera and the tent wasn't on Thursday afternoon, they told me bigger projects take priority. Thursday night they want to tell me they had an equipment malfunction, so tent was going to go on Friday. Well the tent doesn't go on until Friday at 4:00 p.m. but then oddly they show up Saturday morning promptly first thing and take it back off so when I was supposed to get tented for over 24 hours now I've only had my house tented for 16 hours. Then they want to start walking everything back "oh you only need 13 hours" even though the Vikane spec sheets say 18 hours minimum. They did not seem to care that they breach their contract they had nothing they were going to do as far as customer service and hand-waved everything. this would be Bob the saleman and his manager also Bob with terminix. Completely indifferent to the botched job and they we're happy to point out the waivers that were signed for all the damage to my property, instead of at least pretending like they care and trying to make it right. Go somewhere else!

HomeShield Pest Control

HomeShield Pest Control

3.0
(2 reviews)

We are a owner condo association. We hired Homeshield after reviewing several proposals. We went…read morewith them because of the professionalism and friendliness we experienced with the representative. It has been about four months into our contract and we could not be more pleased. All of our residents have complimented us on our choice and expressed their satisfaction with the service. The communication is also great with advance notice and completion update. We are very pleased so far with the whole experience from a company that appear to go the extra mile to maintain your business.

I came to this company I believe in February of this year. My husband had recently passed away. I…read morehad just been diagnosed with cancer and somehow ended up with a German cockroach problem in my home. The technician that came out was super nice super friendly not a problem with that he me that day and told me that he was unable to complete the job that day because he didn't have enough chemicals he would be back out and that they would need to do that process again twice they would be calling me from the office to set up an appointment took my credit card information because that was supposed to be $200 and they're from out I was to pay $65 a month for them to come out and make sure the problem didn't come back well. Their company never called me. They never an appointment. I didn't even realize they charged me the $200 because again like I said, the guy called me and told me he ran out of chemicals. He didn't even finish the job the first time he came out my cancer got worse and I didn't pay attention to my account so I didn't realize that on top of the $200 they were also still taking $65 a month from my account when I noticed this in April I immediately called and my bank and dispute. I was able to get in touch with somebody at the office told me I would be refunded. They were so sorry they didn't know what happened how they were charging me, but never even doing the job or coming to my house except that one time but like I said, he didn't even finish the job that day. She swore to me that my money would be returned to me in 7 to 10 business days in that time my account got overdrawn because I am no longer able to work. My husband died. I have stage three cancer so now I'm paying attention to my bills because I'm only surviving off of temporary disability and survivors benefits so I noticed that my account is overdrawn how I budget down to the penny home shield took $65 out of my account so I went previous month the last month that I was able to work I noticed that they had done that month as well. Disputed it with my bank called their office business business day number 11 still no money back so I they informed me they approved the dispute. They don't know why my money is not there. I should call my bank so I did my said they've been trying to contact our bank to get this resolution resolved. Their has up to 45 days and has not so I called back. I them my situation overdrawing my account. I didn't have this in my budget. I'm trying to fight stage three almost stage four cancer. My husband died less than six months ago and I'm surviving off of survivors, benefits, and temporary disability at the moment it's crucial that I get that money back. I wasn't even asking for them to be responsible for the overdraft fees that they cost me a half. The overdraft fees are more than some of the bills that were automatically deducted. You know 799 for Netflix is now costing me almost $50. Just give me my money back that you took so then I was promised they would overnight me a check. What was my address? Will you have my address because you were supposed to be my pest control company but reconfirmed it they didn't do that either instead I got to talk to a supervisor who said that I was being combative yeah at this point, you're right I am being combative. Your company took money from me a service you never did and it's costing me a financial hardship right now and you're doing nothing to rectify. They have done nothing to this day to still give me my $330 back. I'm allowed to be upset your mistake or I'm sorry their mistake is costing me why should I have to pay for their mistake as they called it.... but I call it fraud charging someone 3 months in a row for a service u never did... then when speaking to the supervisor, he was very condescending and gaslighting almost like I'm the problem. I did nothing but Hire your company to do a job you failed to do so I had to hire another company on top of that to come do what you didn't do so now I've double paid and still can't get my money back from them. We're in May the end of May about to start June, I started disputing this when I discovered it at the end of April when they overdrew my account. Why is it taking this long to give me my money back when it didn't take them that long to take it from me if anybody else is having a similar situation happening with them in this company please find a way to reach out to me because I am seeking an attorney on Tuesday.... I have informed them of my situation that I'm battling cancer and just recently lost my husband less than six months ago and I am in a financial hardship and that if they don't rectify this, I'm not gonna be able to pay my rent currently my account is overdrawn by $500when my survivor benefits deposit next week there goes my rent money or some of it and they still they don't care they made a mistake. I'm being combative and they don't wanna deal with me. ok I guess I need a lawyer

Caputo Pest Control - pest_control - Updated July 2026

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