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    Car Connection

    2.0 (8 reviews)
    Open 10:00 am - 7:00 pm

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    Fred Williams at Car Connection: Misrepresentation of facts, acts of omission and other deceptive actions. I live in Florida. I bought cars by phone before from an honest dealer in Texas. I asked specifically does the convertible top had anything wrong with it. He said no, only a small tear. Fred sent me (1) one photo of a small tear. Long story short I shipped the car and got it April 23. There was NO REAR WINDOW. They used saran wrap like material and glued it to the broken window. When I called Fred said '...that's the way they come'. There are two windows why would one be glass and the other be plastic. And there's more. He showed me they inspected AWD system. They repaired the Tie rods. I specifically asked if any other part of the suspension, ty rods etc were ok. He said yes. I'll stop here. DEFINITELY do not buy over the phone with this dealer and have the cars inspected by your mechanic before you buy anything.

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    2 years ago

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    14 days ago

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    3 months ago

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    4 months ago

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    1 year ago

    Please avoid. Bought a car and discovered serious unresolvable problems and company will not return calls.

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    1 year ago

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    6 years ago

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    5 years ago

    Liars!! He sells stuff with problems and makes excuses about fixing it

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    Carvana Cleveland

    Carvana Cleveland

    3.4
    (195 reviews)

    Process is rather easy from start to drop off. Highly recommend (selling vehicle). I only sold a…read morevehicle. But I would be open to purchasing from Carvana in the future.

    My daughter bought a car here and I decided to try it…read more Oh boy... I found a car and paid $100 to reserve it and gain first dibs, it wasn't on the site yet. When the car was ready with its pictures, I decided to buy it. I go through a credit union, so I disclosed this, they were fine with it. A few days in, I get a call from a very thick accented customer agent, asking me if I intend to buy the car! Of course I do! The agent said they needed the tracking number of the check. It was a Saturday holiday weekend- it's a credit union. I told her I cannot get any information until Monday, so she tells me she is going to hold the car for me. At this time, I am into this for $100 to reserve the car, and the deposit $290. Clearly, I'm buying the car, it's just paperwork now. Monday rolls by and I get another agent with a worse accent, this one is stating I need to move my pickup date- I'm fine with that, as the credit union needs to mail out the check and they need to receive it. I add the car's VIN to my insurance and upload it. I also upload an approval from my credit union. I assumed now since all was uploaded it was just waiting for the check. The credit union told me they were mailing out on Wednesday. Imagine my surprise when I see my car was not only on Carvana's site again- but a purchase pending! Wait WHAT???!!! I try to hunt down a number of an actual person, not a robot, and let's say I was PISSED. The customer agent I get is kind, speaks perfect English and takes a look at my account. I can imagine this guy going pale. He apologizes, he even listens to the conversation with the last agent and hears me repeatedly asking her to repeat herself. He states the person bought my car outright- not even a finance deal. He has no leverage to make good on my deal. They sold the car right out from under me! I was able to intercept the mail from the credit union and had them shred it and closed the loan. The agent was deeply apologetic and gave me a direct line to him, IF I was to deal with Carvana again- and he stated he would not blame me if I did not. I told him this pretty much had me taking a break but I'd keep him in mind. The last agent was decent, but his hands were tied. The person who bought the car did a cash deal. Meantime- I still never got the $290 refund, which after all the stress I went through, should have been immediate. 2 stars because the last agent was kind and saw the huge issue. 0 stars for Carvana otherwise.

    Fuerst Automotive

    Fuerst Automotive

    4.0
    (27 reviews)

    We have been going to Fuerst Automotive for several years. Recently we took our car in for a…read morebroken control arm. They had to replace both since the other one was cracked too. Amy is wonderful. She kept us informed about the progress and the final price. I feel their prices are fair and they do a great job. They even send you pictures of the problem parts. We are very satisfied with them.

    My husband recently passed away and 5 days later I suffered a serious ankle fracture that required…read moresurgery and a 2-month recovery. I was finally cleared to drive 2 days ago. Just prior to my husband's passing, he noticed a tire pressure warning light but he was unable to fix it or get to Fuerst for help. Today I drove our car for the first time since my husband died. I drove to Fuerst and with my cane hobbled to the front door to find that it was closed. As I got into my car to leave, Mike came out the front door to ask what kind of help I needed. I was in tears due to circumstances, apologized and explained. Mike offered condolences and even though they were closed, he told me to pull up and he would check my tires. Mike was so gracious, patient and kind. He properly inflated all 4 tires and said if the warning light returns to come back on Monday. As a family owned business, Fuerst Automotive continues to prove how much it values its customers and cares about the community. Mike is a prime example of that excellence. I don't know of many businesses that would've reached out when closed to help someone during a difficult time. I wish I could give Fuerst 10 stars because they deserve it. Thank you, Mike, for your kindness and help.

    Car Connection - usedcardealers - Updated July 2026

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