Auto Services Unlimited - Ohio, "Let the Supplier Beware" If…read moreyou are a supplier of goods and services, and hope to do business with this group.....be careful. The CFO there has hired us three times(in other employers), but this time, now that the group was acquired, contests the contract and terms that have been in place for years, and will not pay their invoices. If you are a Veteran owned, low margin business with large payroll expenses, you know how important it is to be paid on time in order to pay your employees. This is a very large group and our invoice is small in comparison to their overall revenues, but they would rather battle than do the right thing and live up to their agreement. They may do the same thing to you. As a Marine Veteran, I am not inclined to roll over. If you are looking to do business with this group............stand by..........be careful......and good luck to you. You have been warned. Semper Fi!

Absolutely terrible, will NEVER take my vehicle or anyone else's vehicle there again! Terrible…read morecustomer service, incompetent mechanic work at best, terrible communication, drastically overpriced and to top it all off if you contact them too much about your vehicle they'll block your phone number! Very unprofessional and this was after giving multiple opportunities for them to improve...

Came here in a pinch. Was around the corner when one of my belts broke. They were so friendly and…read morecourteous. Worked hard to get me out of there as quick as they could so I could get home since I was stranded 40 mins from home. Explained everything to me in simple terms as I am not a car expert. Would definitely recommend these guys. Fast, friendly, efficient service. Fixed my problem and got me on my way.

Stevie is an amazing salesman. He got us in a great car with a great price in no time at all. Would…read moredefinitely recommend shopping with him when looking for a new car

Larry was an exceptional salesman, Mate was excellent…read morehelping with finances. I was in and out with a new Telliride within 2.5 hours.

This is your typical dealership all they care about is the sale. I was supposed to get my car…read moresealed they said it would take 1 day I called several times it took over a week 9 days. Then I was supposed to get Matts with my new vehicle and they were to be treated as well. They did not put them in the vehicle even after I asked. They promised they would del8ver to my home and they did not. I went to pick them up and they were not treated. I had to wait again and unfortunately I do n ot live around the corner. I live 25 minutes away so that's 75 plus miles wasted to attempt to get what I was owed. They did not try to make any kind of amends

Top notch experience here with the lovely Serena. What a lovely, welcoming facility, super nice…read morepeople all around. Serena was so kind, but expertly informed about each and every car- their specs, details, etc! Superior product knowledge and exceptional customer experience. I told her upfront I was extremely picky and she delivered 100% beautiful choices and offered flexibility by researching nationwide on a car I had lost in a (rather devastating) accident. It's not a situation anyone would like to be in, but the good news is I'm still here- but my car is not. I did not purchase today from her- and it had absolutely nothing to do with her customer care. She's top tier and deserves a big raise, just for how well she knows these cars. Specs, stats, features... this lil gal can walk that talk. If you're a picky person- you've got my highest recommendation to make an appointment here and see one of these beautiful, fairly priced cars. Highest marks for a top notch experience. The reason I did not buy is (other than picky) I'm mourning a loss of a car I deeply loved. I need more time to hunt. But you all need to see these spectacular vehicles- and please purchase from her- she's amazing. There was some beautiful vehicles on this lot.

The initial purchase felt amazing, as if I had made the best decision ever. The team got me into a…read more2021, when I was looking at lower end cars due to various reasons. A few weeks into my brand new purchase, I noticed some strange noises, I immediately called my sales person (Mike) to let him know that it sounded as if my brakes were bad. They gave me the run around. Oh Mike isn't here today, call tomorrow blah blah blah. When I finally decided to just visit them, Mike test drove my car and confirmed what I heard. He goes back and lets his supervisors know what he witnessed... The supervisor gave him (Mike) a paper stating that my brakes or atleast 1 was replaced brand new. He states "Oh sometimes these brand new parts can sound like that because they're trying to adjust"... I've never heard of that! Fast forward, here I am 2 months into my purchase and I'm getting my transmission looked at and serviced and, get this, the brakes as well... who knew please be cautious, those places like north coast and or buy here pay here company's aren't the only ones distributing lemons. These lemons just happen to look good.

We bought a used vehicle and was told that we needed to buy this warranty with it. 5k miles down…read morethe road the motor went out. I am learning now that they only cover 3k on the engine. So they are just going to give us the 2k we spent on the warranty with a thousand to boot. This company is a scam and should be put out of business. Never give this company money.

Scam artist don't buy there auto warranty they will rip you off! Unless warranty no matter which…read morepolicy you buy!

Amazing service! Got a flat tire last night and made appt online for today; they called me and…read moresuggested I come on earlier so they could get to my car today and return to me today! I said no problem! They removed a screw from my tire which caused the flat; such great service! Would use them again and again!

I had a damaged tire while traveling through Ohio, far from home. Found NTB and arrived 15 mins…read morebefore closing on a Sat night. Mike Novak was super nice and helpful, fixed my tire on an emergency basis, and got me back on my way. He didn't even charge me! Will always be grateful for the kind service when I was on the verge of an emergency! Thanks Mike!