Excel collision was fantastically helpful to me I was waiting for my wife to be done with her…read moreappointment and accidentally locked my keys in my car I asked them for help and the owner came out and opened my car up for I'm very thankful and they were very helpful

Thank you so much Juan Carlos and crew! for doing a great job inside & outside with new carpet, new…read moreupholstery and new paint it looks like new!!

Worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.

Stay away from this company. They are predatory and will soon be reported to the state of Texas AG…read moreoffice for predatory behavior, including holding a car for over two months with little to no work done, engaging in unauthorized repairs and not releasing the car.

Great place! Lalo it's a great painter, he did an amazing job on my truck, very affordable price,…read moregreat service

hey everyone, good afternoon. Just wanted you guys to let you know we're here in Canutillo Rafa's…read moreBody Paint is one of the worst places that you can go to get your car painted. I took the truck there. They did a horrible job. I went back, took it back, and they left it even worse. By the time I was telling the owner. The problem. He started acting likean in responsible boss, and then also, besides that they were over there, trying to intimidate us with guns, so, just a heads up. People don't go to Rafa's body shop in Canotillo. That guy is a piece of shit. The owner.

Lovely, straightforward. Seats still a bit wet in the images but they deep cleaned them the way I…read morewanted, extreme improvement from before. They did an awesome job, my car feels brand new.

Great work no bullshit , straight forward . Took less than 45 min to clean my whole interior . Very…read moreprofessional friendly. Highly recommend these individuals for work .

I've gotten my car cleaned with the twice and they did an amazing job! they have great customer…read moreservice, and when i didn't understand something the broke it down for me and helped me understand it without making me feel like a idiot! if i ever need anything done with my car i will bring me car back to them 10/10 for everything!

We took our Ford 150 to a company called Respect Auto Spa in July of 2024…read more The address of the company is 8409 Lockheed Suite 22, El Paso, Texas, and their phone number is 915-329-2090. The individual who owns this company goes by the name of Chay. We received an estimate of $2,100 for the following work to be completed: 1. To paint the hood and the roof of the truck 2. To ceramic coat the entire truck We paid the $2,100 up front so as to begin the work. (This was our fault and a huge mistake that Chay took advantage of) *He had our truck for almost 5 months. *He made excuses weekly as to why our truck wasn't ready *He falsely claimed that there was a pre factory paint defect so we took the truck to four separate specialists in the field that debunked his theory *He took our truck elsewhere to be painted w/o our knowledge or permission. It was painted only, no clear coating was done. He said he would do that at his shop *The excuses continued until we finally demanded that he finish the work so we can pick up our truck. It had been 4 months by this point *He ended up refusing to apply the clear coating or refund any of our money for the incomplete and shawty job *He ended up only returning $100.00 and gave us the truck dirty and filthy with the antenna missing. We could not believe he turned the car over to us not only incomplete but in a dirty, filthy condition and with the pinstriping literally hanging from the side! *He was unprofessional,sarcastic,rude, arrogant, deceiving and disrespectful throughout our entire experience with him We are passing on this information to the public so that hopefully no one else will have to experience the nightmare that we went through dealing with this unprofessional individual. We read similar complaints on previous reviews from the Better Business Bureau where this company has a D+ evaluation. We only wish we had read this before choosing to do business with Respect Auto! This individual talks a big game and is impressed with himself but cannot deliver what he promises due to his incompetence and lack of knowledge in his field!

Premier did an absolute great job on what I needed fix. And did it same day. Last minute. Price was…read morealso very well worth it.

I made an appointment with this business and despite confirming my appointment via a link they sent…read moreme in a text , the staff at Premier completely forgot about my scheduled time. To make up for that , it got offer a complimentary engine wash, which I appreciated and thought it was a nice gesture, so thank you for that. The service got rescheduled for today. This morning my car got a full detailing service, and I'm disappointed with the results. The guy doing the work failed to open and remove dirt from the arm rest/ console box in the middle of the front seats of my car, he also left behind a noticeable smudge on the window. It's evident that he rushed through the job, and the lack of attention to detail was obvious. I will not be returning to premier auto detailing nor recommending their services to others.

Richard the owner is always there to help. If you want an honest body shop where the work gets done…read moreright and the paint looks like you just bought the car then bring it here. This shop uses certified auto parts not generic Chinese or foreign parts. Meaning they use stuff that fits and doesn't need to modified to fit. My car got in a small wreck and took about 2 weeks to finish the car and again they came through. Posted some pics of before and after. They worked with my insurance and made the whole experience hassle free. I currently have my project car in there now after seeing what a good job they did and I know my Lexus will be in good hands as they are going to repaint the whole car and fix all dents

Beware. Over priced and they did an extremely poor job. They had my car for three months and they…read morestill did a less then half effort job. They re-did my car twice and each time it came back with new flaws and issues. After a year the paint is already fading and chipping. I reported them to the BBB, which is currently under review.

If I could give this company 20 stars it is still not enough for this company. As I said in my…read morelast review I would have an update. They are amazing from customer service to the work. They made my daughter nasty, disgusting car look new again. They are ones reason El Paso is best place to live. By way the lady that makes all appointments needs to be making at least $20 hour she has best customer service around.

I bought a gift card for Father's Day and when trying to use it they took weeks to respond and said…read morethey were not working cleaning vehicles at the time. I said I wanted a refund and the gift certificate I paid was over $100 and the refund they said they could give me was only $50. It has been almost a month and still no refund!!