BAIT and SWITCH/ False Advertisement. I was buying a tesla with Full Self Driving included.(8k…read morevalue) Completed financing approval... When I got there after paying $700 plus to fly there to pick it up. I saw that the full self driving option was NOT included. The screen did not show that. They did not make it right and did not accept any type of responsibility for false Advertisement. I Will be taking them to court if they do not make it right within 14 days. Not only did they lose me as a customer to this fraudulent activity. They reposted the car with the incorrect information AGAIN to potentially scam another suspecting customer. DO NOT RECOMMEND

This company employs illegal bait and switch tactics in their sales. They will confirm an…read moreappointment for a car shown on their website an hour before you arrive. Once you get there, they'll tell you the car sold last night. The car we went to view was sold "out of state." However, it wasn't on the lot when we arrived disproving this story. Don't waste your time, stay away from this dealer.

My husband and I wanted to help our son with shopping for his first car. Car shopping, according to…read moremy past experiences, can be very stressful, scary, and frustrating. We live in the Clearwater area and my son knew he wanted to shop around for a Ford Mustang. After visiting many local dealerships, he did a search online which led us to take the trek to check out Trusted Motors in Tampa. When we arrived on the lot there were many very nice looking luxury vehicles for sale. He spotted the Mustang right away and took it for a test drive. We were able to take it to a mechanic for a complete inspection, and it checked out in great condition. It was a pleasure working with our salesperson, Raul. He made the whole car buying process very quick and simple. My son is very happy with his purchase, and we will definitely look at Trusted Motors for all our future car purchases.

Starting out. I'm currently a cars salesman at a national car chain at one of the busiest stores…read morein Florida with one of the top selling brands in the world. I have been selling, buying, and working on cars for around 30 years so I know a little something about them. Now for the car in question. My wife and I drove there yesterday to look at a 2009 Audi A5. In the add online it looked really nice. And when we got there it was as well (on the outside visually). At least at first. However. We kept finding things wrong with it and those added up fast in repair bills. Front passenger headlight out and potentially needed a whole new ballast, the headliner curtain for the sunroof was missing, the sunroof had been left open at one point and the headliner got water damaged, and the material was stained and coming off the ceiling, and the brake pads and rotors needed to be replaced, the rear armrest didn't open (come down). And only 1 key fob. Even though the car drove nice I didn't think it was anywhere near worth the asking price. The lady that helped us started out nice, but when I tried to bring everything wrong with it up to her she kept trying to avoid the issues. The ONLY thing the owner was willing to help us out on is taking off $250 from the price for us to be able to go to Audi and buy a second key fob. This car was an Audi Dealership wholesale car. When I kept explaining to the sales lady how once a trade in comes in to the Audi dealership (or any major dealership) if that car needs too much work or is too expensive for the dealership to take on they wholesale the cars out to dealerships like this place. This was one of those cars. But the sales lady kept telling me "Oh. Well it's an Audi and since it's an Audi it was well taken care of. SO. I asked for a copy of the Car Fax to look at the history she said I would have to buy the car first. WHAT???? Why would we buy a car and not know the history before making a decision right? Well she said we could pay for it and they are a small time dealership and it's an extra expense for the dealership. And she kept trying to talk over me and tell me the car is worth the money. She showed me the JD Powers Price compared to what they are which means nothing to me since I do this all day long and know how the values vary from most market value sites. But with about $800-2,000 minimum in repairs that needed to be done (depending where I can get it all fixed, and if that's all that needs to be done) the car was probably going to be above the higher JD Powers price so not worth it. We decided to think about it but ultimately decided I don't know if I can trust this place with the way the SALES LADY kept trying to change the subject instead of listen to me as a customer and hide the car history with no car fax (and she kept getting flustered since I actually knew what the heck I was talking about) , etc we found the same car at another dealership and are going there today to buy it. Better condition with a Car Fax, no issues, and 2 key fobs. And they are willing to work with us on any issues I find on the car. Moral of this review. Do the homework first, take your time looking at it and make sure everything works, and at places like this make sure you take the car to a trusted mechanic to have it inspected before jumping in to buying it. $150-200 inspection could probably save you $thousands in expensive repairs by not having it checked out. I would for sure say go to a reputable large nationwide dealership and pay a little more for a car fully inspected (with an inspection report from the dealership) and have a piece of mind.

I had the worst most unprofessional experience with the machanic manager who they refer to as…read more"Jackson" on my 2 nd call after getting false information on the first call I was transferred to Jackson who was extremely rude NEVER HELP ONLY MADE THE SITUATION WORST by treating a faithful paying customer as trash laughing at my concerns telling me how it wasn't his problem even though it was a mechanical issue and telling me that my faithful payments doesnt mean anything. he raised his voice as if he were arguing outside of work. THIS WAS THE WORST EXPERIENCE EVER AND I WILL NOT REFER THIS BUSINESS TO MY FRIENDS IT SHOULD BE REPLACING THEIR MECHANIC MANAGEMENT

I purchased a car from here less than 7 months ago. Since I've purchased the car I've had nothing…read morebut mechanical and electrical issues. The cars hot air stopped working, the ignition coils keep going bad, car has broken down on me multiple times. I've paid so much out of pocket fr this car it's just not worth it. I contacted the dealership and they told me I'd have to wait almost two years to get a new one. Mind you they sold me a defective vehicle and charged me $16k for the car. These people are absolutely disgusting individuals who pray on people. Do not purchase your vehicle from here.