Most honest mechanic I ever met. Very compassionate. He goes above and beyond to help get your car…read moreback on the road as quickly as possible. The only place I will ever take my car. I am a single mother of children with autism. He understood my circumstances and did everything he could to make me feel at ease when bringing my children into his shop. I tell everyone about this business and those that have gone, on my recommendation, still go back there.

Just moved here from Charlotte a couple of months ago and had car issues. Finding a reliable…read moremechanic anywhere you go is tough. It's like looking for a new doctor or barber. I looked online for shops in the area and saw the quality reviews Cornerstone had and decided to give them a call in a pinch. They were able to take care of me in a tight situation I was in that day for a very reasonable price. Owner is a great guy and I've used them twice so far. They will be my permanent mechanic as long as I live in this area.

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

Ten stars out of five! They helped me on a Saturday and were thorough, skilled and kind!read more

They are fantastic. With all the construction happening around here, my wife and I have had…read moreseveral nails in our tires. Mr Tire has been absolutely wonderful in repairing them. Fast and friendly, they really hustle.

I ran over here for inspection and had no issues as female customer. I got right in and 15 min…read morelater was leaving with passed inspection and a new rear wiper. Yeah I paid $20 for the wiper but saved me from having to make another stop getting it and installing it.

The experience from start to finish was shady. I asked if they could replace 1 qt of oil with 1 qt…read moreof Lucas, the technician said, yes, he could. But he never asked for the Lucas, nor did he care or remember 2, ask me for the Lucas. The experience was terrible. All in all was told by manager if I want to fix the problem. I can loop back to Arden 20 minutes away. So they could take out one quart of oil and add lucas, that's what we call professionalism today would not recommend if they had a negative start. I would give it to them.

Always a great visit when going to vans! They take care of my wife's and I cars which…read moreprofessionalism and care

I entrusted my vehicle's various tire issues for a third time, yesterday. Van's staff has always…read morebeen very warm, friendly, and professional. As always, they began working on my problem soon after I arrived, for my scheduled appointment. Pricing seems fair. The waiting room is comfortable and supplied with fresh coffee and snacks. I also appreciate the opened Bible! I will most definitely continue relying on Van's to service my vehicle. ~Lori B.

Friendly and efficient when I visited for state inspection…read more "My guy" (sorry.. missed your name) even gave me a "Welcome to NC" !...

I've been here a few times and typically don't have issues; however, my last visit was stressful. I…read moregot an oil change and some filters replaced. My car immediately felt different leaving the parking lot and check engine light came on hours later. I went to get the code checked and then back to valvoline. They told me they were unable to help troubleshoot even though this was an issue from their services. Disappointed because now this is causing more time and money on my end.

To find this level of efficiency, service, and competence almost makes you look forward to the next…read morecar problem. Remarkable shop, fantastic crew. Six stars.

Xpert tech has been my family's go-to mechanic for over 20 years. Why? They are honest,…read moretransparent, and work to save you $ wherever they can. Additionally, I have never had them mess anything up on any car I've brought in, or had pickup time extended. They do what they say they are going to do. In an industry where word is increasingly cheap, they are a dying breed. These are the best mechanics in town, bar none.

Great place. Have used several times. Fast, fair, and never a try to upsell like 99% of…read morecar-related businesses. Appreciate your work and Common Sense approach to customer service

Absolutely love this place! These guys are awesome, & the service is always great & quick! Highly…read morerecommend!

Screwed me over big time. I asked for recommended 24,000mi service that the dealer recommends. As…read morethis is the first time I've owned a new car I took his "recommended by the dealer" services to be gospel (my ignorance and trusting nature is my fault). They also tried to sell me tires which I initially accepted but felt they were over priced. I went down the road to a tire shop and they quoted me $400 less than speedee. I should have known then to check on what they had recommended for the services. I didn't, only because he "looked up" the recommended services by dealer. By that they mean they use a third party company to up sale services. They also failed to mention that they were using a "sever driving" recommendation which I wasn't asked about my driving habits and this area is no where near close to sever driving qualifications. They did show me the services they were going to do and the pricing but again I trusted the services they told me the car needed and that they were being transparent with me. I realize my ignorance in this situation and that it's also their job to up sell products... BUT $550 more than the cost of a dealership 24,000mi service is predatory and not in their "Fast, reliable, and trusted service starts here. Whether it's routine automotive maintenance or something bigger, we earn your total trust every visit." moto. I wouldn't have minded a $50 to even $100 upsell due to convenience of not going to the dealership in the area but with the high economic pressure of today that is downright predatory.

We took our car here and specifically asked for the advertised $49.99 synthetic oil change service…read more They of course tried to sell us other fluid change services which my husband declined. The technician then asked which oil we wanted and didn't say that there was a difference in price. This turned out to be a $146.8& oil change and that is after a $25 coupon! All they said was they were sorry. This is NOT okay and we will never go here again. DO BETTER!!!!!

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

We were in a jam, far away from home, with a tire with a slow leak. The staff at Jan Davis could…read morenot have been more helpful! We had a very unique tire on a company vehicle. They gave up options that would get us home safely. They were ALL so nice to deal with. It is so refreshing to see such great customer service! We really appreciated the help and the recommendations!