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    Car Rental Cambridge

    5.0 (2 reviews)

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    Avis Budget Car Rental

    Avis Budget Car Rental

    1.8
    (76 reviews)
    0.4 km

    Returned a car that was perfectly fine -- Toyota Corolla with cloth seats -- to Avis at 350 Mass…read moreAve, Cambridge, MA, on May 12, 2025. Tyrone, the manager, said the car had dog hairs in it, he was allergic, and the car needed to be sent out for detailing -- and they need to charge a $450 cleaning fee. He kept emphasizing that he had allergies. Total gaslighting. To be clear, Avis terms and conditions do not say that you have to clean your car before returning it. They simply state that renters will be charged a "reasonable fee" for "excessive stains, trash, dirt, soilage, odors, or pet hair." By no means, was my car returned with "excessive" anything. This was a scammy, fraudulent charge, and it was only by accident I found out the same day, and was able to rush back and take photos and videos of the car interior. After I complained, Tyrone gave me a "courtesy call" later that day to say he would reduce the cleaning fee to $150. What a joke. It took me three days to get Avis to reverse the charges. I had to call their customer service numerous times and go back and forth on emails. Avis makes it very difficult to reverse the charges. You have to be very persistent. If you have a video, they only accept files less than 10MB. This was known Avis/Budget scam. I thought I got a good deal on Hotwire. Next time I will pay more and go to National at the airport. Avoid Avis -- and this particularly this location -- like the plague. If you do rent from them, take photos and document everything, so you don't get screwed by Tyrone and his "allergies."

    Don't bother with this location. Had to wait 30mins to just drop off the keys, service nonexistent…read more By far the slowest and least friendly car rental I've ever been to.

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    Avis Budget Car Rental
    Avis Budget Car Rental
    Really this early in the morning?? They open at 8:00 am.

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    Really this early in the morning?? They open at 8:00 am.
    Budget Rent A Car

    Budget Rent A Car

    1.1
    (9 reviews)
    0.4 km

    -Website offers GPS, but Cars didn't had GPS. -Money paid…read morefor GPS is called "non-refundable Prepay" -Kia-Car was not at all similar to Volkswagen Golf. I'm okay if something unexpected happed and I get a similar car, but not having any car ready 1,5hours after I had booked my car is incacceptable, expecially because it was not mine.

    I had the DISPLEASURE of renting a car from "Budget At NAS/ Airport Bahamas". It was the most…read moreHORRIFIC, DREADFUL, EXPENSIVE, frustrating and disappointing experience I had in my entire life. The rep ANNA & DEZ and other employees at Budget Bahamas Airport were all completely INCOMPETENT, INCONSIDERATE, UNPROFESSIONAL & VERY RUDE! They were very disrespectful toward my daughter and I..I had the car for ONE DAY. I was completely OVERCHARGED & MORTIFIED to find out they charged me $1,981.00 for having the car barely ONE DAY. When I tried to questioned they about my high payment, I was spoken to in such a vile, derogatory manner and treated less than human. I was met with such contempt and disregard by rep Anna and other staff. Dez act like she was going to correct the bill and bad behavior by her co workers Anna and other ignorant employees. In stead Dez, purposefully made my daughter I wait for services that she pretended to provide. Dez deliberately attempted to make us miss our flights. She did not fix the bill she charged me more money $1,990.00. They all need a training in professionalism, customer service and to learn how to treat customers respectfully and how to do their job properly. Don't overcharge their customers simply because they can. I will never go to this awful, ridiculously overpriced island of Bahamas. I definitely will not rent EVER recommend this terrible, incompetent rental car place Budget. They are a joke and rip off. How do you charge someone that much money for one day and not feel bad and guilty..

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    LIAR, Deceitful, dishonest Rep from Budget Car Rental Nassau Bahamas Airport "Budget At NAS"
    LIAR, Deceitful, dishonest Rep from Budget Car Rental Nassau Bahamas Airport "Budget At NAS"
    Ignorant, Rude, Gruesome, Disrespectful Rep name Anna from Budget Car Rental Nassau Bahamas Airport "Budget At NAS"

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    Ignorant, Rude, Gruesome, Disrespectful Rep name Anna from Budget Car Rental Nassau Bahamas Airport "Budget At NAS"

    Car Rental Cambridge - carrental - Updated July 2026

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