This place is great. The staff is extremely helpful and knowledgable. I was shooting a wedding and had a lot of questions about what to do and the man helping me gave me a lot of great advice and helped me pick out what I needed. Photography is a great hobby of mine and I love knowing there is a place I can go to for help if needed. read more

I ordered Fuji fp100C film from this company through Amazon. I paid $400 for 10 boxes. Fuji stopped making it a couple years ago, but there is still film available with August & September 2018 expiration dates. The film arrived on June 28th. It had expired in May of this year. When I gave a one-star review on Amazon, the reply from Cardinal Camera was that the date was in the description (NO, it was not) and on the invoice (NO, not on the invoice at Amazon, although it was on the invoice included with the film, which, of course, I didn't see until I opened the box). If it had been $5 or $10/box, I would have had no problem keeping it. BUT I paid $400 for 10 boxes. Needless to say, it will be returned. read more

Horrible service and very incompetent owner. Multiple errors and rather than fixing the issue and addressing the problems, tries to get rid of the problem by voiding the sale. This is to Claire, the owner, she is Incompetent, can't take responsibility, lack customer service, don't know how to fix problems and lousy excuses. read more

THEY ARE A SCAM. I returned a lens that was faulty and never received a refund. After reaching out several times over email and phone, I never got any response. read more

worst service and people ever. I don't even think this review section is long enough for how much I hate this place and the people running it. It is a SCAM. They should be reported. They tried to collect an insurance check on a missing item lost by ups and keep my money. They cut off communication with me. Luckily I paid with a credit card! UPS aided my credit card company by providing proof they cashed an insurance check for the item UPS lost. For a little over $4000! Without ever refunding me and sending me a replacement! They just cut communication with me. UPS already reimbursed them since it was their mistake, but they refused to replace my money or product. Honestly this was all pretty crazy. It took a few month of wasted time frustration but of course my bank was gonna fix this. They really thought they were going to take my $4000 and also cash an insurance check for $4000 and keep it all! That's ILLEGAL. Anyway, people like this exist somehow. Save yourself a LOT of frustration by staying far away from this place read more

I called this store to ask how much it would cost to replace the memory card door on a nikon camera. He told me that they would charge $150. I found a tutorial on how to replace the card door. Took me 10 minutes and I paid $10 for the replacement part. read more

Very well-stocked and a knowledgeable staff. I spent some time talking with the manager who answered all of my questions.

Cardinal is absolutely a top-notch retailer. Excellent communication, excellent customer service, went way above and beyond, excellent price. I'm an Amazon shopper and I will definitely look at Cardinal before buying anywhere else. In fact, I'll probably always call Cardinal first to see if they can help before buying anywhere else. Totally happy with the entire interaction. I HIGHLY recommend this vendor. read more