This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

This company was amazing. I had to fire the previous contractor I hired due to not getting the job…read moredone. I called many companies trying to get someone licensed and bonded to get my floors done before the holidays. Cornerstone was amazing, Travis got his team out here, they completed it in 3 days & did an amazing job. I wish I would have found them in the first place. Highly recommend.

We hired them to do a job for us and it was just horrible. Poor customer service just dealing with…read morethe people in there was really not good specially Travis it was just a horrible experience. Please don't use corner stone..

If you're looking for top quality work then look no more. I recently had desert custom flooring…read morerenovate, my master bathroom. This is something I've been putting off mainly because of the cost. I've had quotes from the companies that come out and you the one day showers and the cost was outrageous so I was expecting to spend quite a bit of money in the shower countertop. After I was quoted out, I wasted no time to start the renovation and I could not be happier. they were easy to work with, and also I was blown away by their way I will not hesitate to use this company in the future.

Do not hire. They do awful work of poor quality. They will send random workers into your home. They…read morewill cancel on you constantly without notice, delaying finishing the project. They are very unorganized and terrible at communicating. Years later, we are still finding issues from their terrible work. After they finally finished, we contacted them several times to come a fix issues for their work. They would send different people each time that didn't understand or know about the issue. Their "fix" was equally bad. They are not BBB accredited, which should tell you all. They will make excuses as to why they don't have this BBB accreditation. Also, a quick search at the Arizona Registrar of Contractors shows they are not licensed in Arizona under Alex's name (the owner) or "Desert Custom Flooring." It also appears that they have not formed an official company with the Arizona Corporation Commission under the name "Desert Custom Flooring." I suspect they are not BBB accredited, not licensed, and don't have a corporation in Arizona under their trade name because they don't want a place where their dissatisfied customers can lodge formal complaints. The bottom line is don't hire them.

Excellent Work -- Highly Recommend ESP Floor Covering & CareI…read more couldn't be happier with the work ESP Floor Covering & Care did on my home in Sun City. They removed the old carpet and replaced it with beautiful GE008 Cognac luxury vinyl plank flooring, and they also replaced the tile work outside my home. The finished floors look fantastic. What impressed me most was the care they took with the entire job. They weren't rushing to get in and out. They took their time, did things the right way, and pointed things out to me as they went so I understood what they were doing and why. Everyone was professional, knowledgeable, careful, and easy to work with. Another big plus: the estimate matched the final cost. There were no unexpected charges or surprises at the end. I really couldn't ask for better people to work on my home. Excellent workmanship, honest pricing, attention to detail, and true professionals. I would absolutely use ESP Floor Covering & Care again and highly recommend them to anyone in Sun City and the surrounding area.

We worked with Erick he came highly recommended from other friends who have used his services in…read moretheir homes. Erick does work with his own flooring vendor. The flooring vendor was great to work with they had good options. The workers who completed the work in our home were kind and efficient. They had our floors done in about 3 days. It was great. We are very happy with our floors and how everything turned out. I would highly recommend.

We needed to replace our Living and dining room carpet due to a water leak. We checked ratings on…read moreYelp and a few other places. Larry is great. He was always available and very professional. His installers were also very friendly and professional. They did an excellent job. We are very pleased with our new carpet. When I need carpet or flooring in the future, I will definitely call AZ Floor Company.

We had an an appt. this morning at 10am, we received a confirmation email on Monday (today is…read moreWednesday). On the email it shows that they have our correct phone number , address, and email obviously. No one arrived, no one called, and no text or email ??

We highly recommend JBS Handyman & Remodeling, LLC! Joseph and his team (Jose and Chuy) did an…read moreamazing job transforming our bathroom. Joseph was wonderful to work with, offered great design suggestions, and helped us choose beautiful finishes. They removed our garden tub and installed a gorgeous tiled shower, new flooring, lighting, and fixtures. The final result is absolutely magnificent, and we couldn't be happier. We will definitely hire them again for our next project!

I have used Joseph and JBS remodeling for large and small projects! He is honest and listens to…read morewhat you want! Very professional and great quality!

AZ Flooring Direct did a great job on my flooring job in Phoenix AZ. We had wood-look tile laid…read morethroughout our entire house. Jim at the Thunderbird store was great and really helped us pick some good options for flooring and grout. He explained all about the tile, and how the install process would work. They were able to schedule us within a couple weeks, and were flexible when we needed to push out a day. The crew was GREAT...they were on-time or even a bit early every day. They cleaned up after themselves every day, and they were super nice to myself and my wife. The flooring turned out great. We've been living with it for about two weeks now and absolutely love it and would definitely recommend AZ Flooring Direct to anyone looking for flooring or tile work.

Had a bad experience here. Contacted the owner for help. He NEVER followed up as he said he would…read more I wouldn't work with them again. They have a terrible customer follow up. I never received an itemized receipt and it appears that everything they sell since they stock very little is considered "special order" so is non returnable Find another tile place They say they are a percentage off. But they're a percentage off of their made up prices so not really a deal!

Very knowledgable staff, was going to get them to give me bid on New Flooring for my Condo. But…read moredecide to go with another retailer who was referral from friend. Had I not had this connection I might have go them to bid my job.

Thank you Michael, Eric, Mike and Blanca!!! Arizona Design…read moreFlooring tiled five areas in my home, four of which need to have tile removed before the new tile could be installed. I can't give enough 5 STARS for the job they did. From removal to installation to clean up!!! They were fast, efficient, professional, friendly and respectful. The tile in this house was old and certainly made it look dated. Now it shines, looks like a whole new house! This is a family-owned business, I highly recommend them for all your flooring needs.