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    Desert Custom Flooring

    4.3 (15 reviews)
    Closed 8:00 am - 7:00 pm

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    Recommended Reviews - Desert Custom Flooring

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    couldn't be happier with my new carpet!
    Darlene G.

    Alex is professional, excellent communication and fair prices. We used his services for a spare bedroom tile and carpet. All done within a few days! I will be using his services for the rest of my renovation. Thank you Alex!

    Kitchen backsplash updated
    Danielle C.

    Alex and his team recently finished tiling our guest bath and kitchen backsplash. I highly recommend using them for your next tiling and remodeling project. Alex gave us great input and communicated next steps putting us at ease. We loved the end result and hope to have him complete more projects in the future.

    Karen E.

    I definitely will recommend Alex he's very detailed and he really puts the effort so the work can come out perfect. We had tile in the past but the cement from the prior work was bad and he took the time to fix those errors instead of rushing to get the job done. He really made the image I had in mind come to life.

    Beautiful job Alex
    Heather H.

    We absolutely love our new shower!!! Alex & his team at Desert Custom Flooring did a wonderful job. I am very particular....they met & surpassed my expectations!! They showed up on time & completed the job so quickly. It is absolutely beautiful!! Thanks

    Love it!!

    Super responsible, great job, love the end result. Would definitely recommend to anyone and will be using him again soon.

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    8 months ago

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    1 year ago

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    Alex S.

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    2 years ago

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    Alex S.

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    5 years ago

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    6 years ago

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    6 years ago

    Alex showed up and give us a good presentation. Possible hire him to redo my 2 bathrooms. Waiting for his quote and start the projects

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    5 years ago

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    Review Highlights - Desert Custom Flooring

    Alex and Carlos were a pleasure to work with and they expertly removed the wax and polished our travertine floor.

    Mentioned in 11 reviews

    Read more highlights

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    Floor & Decor - Shower assisted by Carol & Chris; will upload more photos when project is complete.

    Floor & Decor

    (292 reviews)

    $$

    Joe was our salesman and was excellent in everything, he knew what he was doing, he helped us pick…read moreour colors, tiles, grout, etc for our casita bathroom Above all his customer service was top notch!!!!

    I love Floor & Decor, the products, the tile variety. This review is specific to the Phoenix…read moreCamelback store. Arlene was excellent and went out of her way to help locate misplaced marble tile. She was professional and knowledgeable, and I'm grateful for her help. The problem was management and follow through. I was told at checkout not to move my cart and that help would be sent to load the boxes of tile I purchased. As Edward completed a team meeting at the Pro Desk, I waited, employees and management just watched and I felt extremely uncomfortable. What makes this especially disappointing is that the cashier staff did everything correctly. They offered help, requested assistance over the radio, and set the expectation that support would be provided. Had someone simply communicated that no one was available, I would have handled the situation myself without wasting time or standing there waiting while being ignored. I am sharing this review because my experiences at other Floor & Decor locations have always involved a high level of professionalism and respect for customers' time. At this location, however, it was made very clear that unless you are extremely able bodied be prepared to do everything yourself, please don't expect support, even when it is offered. As both a licensed contractor and a woman, I found it unacceptable to be completely ignored by a room full of employees and management while struggling with heavy materials. I will be avoiding this location entirely moving forward and will instead continue to support other Floor & Decor stores that uphold the level of service the brand is known for.

    Sunset Tile & Bath

    Sunset Tile & Bath

    (38 reviews)

    By chance in late August 2025, I mentioned to Mark from Sunset Tile, our need for roof maintenance…read moreand could he recommend a company. I cannot stress the relief my husband and I felt when Mark said Sunset Tile and Bath have a roofer. The gentleman's name, also Mark (I'll refer to as roofer Mark) was as competent, meticulous and professional as every other member we have encountered through Sunset Tile and Bath. Roofer Mark assessed, photographed and answered questions regarding our roof needs. Roofer Mark completed everything a week before our heavy rains occurred. His cleanup was remarkable---I found 2 nails---that's it! My husband and I are grateful to have a company that takes pride in their professions. Many thanks to Roofer Mark and his crew---and to Sunset Tile and Bath. Maureen M

    This was an awesomely positive experience, which is unfortunately rare these days…read more Sunset provided a quote by email, after I provided words and pictures to describe what we were looking for. Their guys showed up on time. They were courteous. They were respectful of us, and respectful of our home. They asked for our input when they got to a part that required some judgement. They performed mechanical, plumbing, electrical, and drywall work. All done nearly to perfection. And they passed the acid test; after they left, I noticed two small things which I thought could have done better. They returned immediately and made these right. And they sent an invoice almost a week later (giving us an opportunity to discover any other issues, which we did NOT), and the invoice was for the exact amount of the estimate. They accepted my credit card payment over the phone. Our job was a small one, but they have definitely encouraged us to contact them again for our next job - small or large. Exceptionally excellent experience.

    Desert Custom Flooring - flooring - Updated June 2026

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