I should have read the reviews before I agreed to have one of their plumbers come for a leaking…read morebathtub. Got to thinking about their $108 charge to come out + $195/hour for labor (ouch-really?) + 3% credit card fee, + materials, and must be paid immediately; so I called within 15 minutes to cancel. They are still charging for the guy to come out because he had already left the office and "started on the road to my house," according to owner, Stacie. They are offering a discounted house call: $98. Partly my fault, I admit. But I'm just letting you all know out there in plumber-seeking land before you commit. They may be perfectly knowledgeable about their work, I just object to the high cost. I'm sure there are other qualified plumbers who "won't take you to the bank!"

July 23, 2025 Service Call:…read more I would like to thank Dylan and Ashton for a great service call. They unplugged our bathtub drain, secured the bathtub faucet, secured a loose drainpipe under the kitchen sink and repaired a loose outside faucet to the house. They were very professional, knowledgeable and efficient. The work took about an hour to complete. Didn't drag it out.

Excellent service. I like the philosophy of repair first then replace…read more Had 2 shower leaks. Both were fixed within 45 minutes. Very reasonable price.

If I could give 6 stars I would. I called them yesterday at about 10 am because of standing water…read morein my laundry room from a clogged floor drain. They had a plumber by the name of Cory at my home in less than 4 hours. Cory stayed until nearly 7 pm digging in my backyard to find the other end of this clogged and broken drain. He was kind, courteous, professional, and in good spirits throughout the entire process. He then came back the next day to finish the final hour or so of work. I cannot say enough good things about the promptness, communication, or quality of the work performed. Cory deserves a raise! Thank you very much!

Fast, professional and dependable plumbing service. Definitely recommend Todd of Lakeside. He…read morereplaced a worn-out expansion tank above the water heater; he replaced a toilet and a faulty water valve, plus he installed a kitchen faucet and replaced the old, leaking valves under the kitchen sink. All good.

Excellent service. Friendly, professional and great customer experience. Same day service -…read moreproblem solved. Great communicators and brings a lot of know how to the toughest problems. Highly recommend! Todd - the Man!

Wayne is and always will be our first choice as a plumber. He is quick to respond and very…read moreprofessional. We have used him on numerous occasions and he takes care of our issues the first time. It is wonderful knowing that he genuinely cares about his customers.

Needed a plumber 4 days after moving into newly bought house. Wayne was punctual, thorough and very…read morereasonable in price. He assessed and addressed the original issue and then, based on that problem, he began suspecting and addressing other problems that might not have been realized for some time. He saved me time, money and future stress. He is a pro and I'll never call anyone else (you shouldn't either!)

Called to have water heater replaced and they were super fast and reliable! They showed up and…read moregave me a great deal on a new high efficiency unit at a great value! It was installed that afternoon and had a great shower that night! Thanks again for a great service

We called Jordan on January 7, 2026 for heat pump that was not working. Craig called me back that…read moreday (nice) and said he would call and come the next week. They never called or showed up (Not very professional). That's really sad because they put in our upstairs unit in 2023 and also placed a unit in our Amherst family home just prior to that. They really did a nice job with those two units. It's really sad that we have to go elsewhere now. The previous experiences were great.

It is rare to get a company to own up to mistakes. Jason reached out and took care of us and made…read moresure our clog got taken care of. And he plans to help us take care of our second problem soon. Sometimes, it's worth it to give someone a second chance.

Despite being a former Lights fan, I am now forced to give them a low rating due to recent…read moreexperience. Our rental management company called them a day or two before Christmas 2024 to handle a simple clog. Before I explain current rating, let me say this. Jason Light had been to this property for the exact same clogged area several years earlier. At that time within a short time he determined that the old 1950s 2" galvanized pipe terminated just below a toilet flange in the basement. He removed the toilet, cleared the clog, and replaced the toilet. He gave a reasonable price and we were happy. This time, albeit right at Christmas, one of his technicians came out. That representative tried a simpler approach and failed to clear the clog. TOTAL FAILURE!!! According to the tenant, that visit left the clog worse. They also billed for the service despite failing to improve the drainage in any way. To add insult the management company passed on Lights estimate of $4326 to tear out and replace that section of line. ARE YOU KIDDING ME?!?!? After getting this news, I called Jason to discuss. After he talked to the technician, he contacted me back to tell me that a section of the line was corroded out. I might add that Jason should have immediately offered to come see the problem or otherwise address. Instead he stated that Lights was on a big job and would not be available for two weeks. I then called other plumbers instead of trusting the first prognosis from Lights. Well, this is where I lost total faith in Lights. The other plumbers replaced the line an unclogged for less than $750. In fact, the clogged area was freed within 10 minutes of arrival and only cost $300. The replacement portion did not even need doing, but I asked for it to be done of my own accord. There was no corrosion in the line. Jason will undoubtedly recognize this property and the situation. It pains me to place this review because I really liked his work several years ago. I have not called him back for the third time for this instance, because he told me he was too busy to get back to me for two weeks anyway. Despite two calls back to him he gave me no assurance or initiative that he would stand behind his company's work. I have removed Lights from property management calls to any property I own. There are plenty other options. Please see my review of at least one better company. That other company was awesome, and has records on the property to avoid overcharging and/failure in the future. I really do hate ripping a small business, but facts are facts. I can just see an older or more naive customer getting shafted by such practices. I hope this plumber will at very least improve their customer service and communication game.

I can't say enough good things about Hickey Plumbing, Air & Electrical. My family has come to trust…read moretheir team completely--not just for their expertise, but for the way they genuinely take the time to explain everything in a way that makes sense. Their staff is incredibly knowledgeable, professional, and easy to work with. What really sets them apart is their transparency when it comes to pricing--no surprises, just honest, upfront communication that builds real confidence. It's rare to find a company that delivers this level of service across plumbing, HVAC, and electrical all in one place. I'd confidently recommend them to anyone looking for a high-quality, reliable service provider.

We have been Hickey customers since moving to the area. Their work has always been first rate…read more While Bryan was performing our an annual electrical inspection, we discussed an outdoor electrical addition in our backyard. We discussed the job and logistics. Bryan is super knowledgeable and very friendly. He showed up on schedule, worked efficiently, and left no trace. We now have safe, and reliable electricity around our patio. Thanks Bryan! We love Hickey!!

Have used Witt multiple times. They are speedy, competent and honest. Great company. On the latest…read morevisit, they worked to see if my older heat pump should be fixed rather than replaced. Even though I was willing to replace it which would have been a larger sale, they gave me an honest opinion after checking the entire system. Decided to go with the repair and replace it later. Thank you!

Witt Mech. and Lee are absolutely amazing. Very quick response (within hours) for our A/C unit…read more.. Was treated with respect. Lee is very knowledgeable and most importantly, personable. Problem solved efficiently and timely. Will not hesitate to call again.