We have been at this storage facility since June, and I have nothing bad to say about the quality…read moreof service, cleanliness of the units, and the people are top notch. We have one of the larger storage units, and the value, while a bit higher than we were used to, but cancelling it when we moved was the easiest thing ever.

Terrible experience. No customer service. He was to busy…read morewith his grass cutting job to help us with our issues. Gave us a truck with a half tank of gas and an engine light on. Wish we had done our homework better didn't even compare to the service we got in Columbus in January.

Zero...Canceled at last minute even though I scheduled a month in advance. Do NOT use them.read more

Avoid this company at all costs!!!!!!!!!!!!!!! They damaged my washing machine and refuse to offer…read moreany compensation even though it was clearly their fault. Never again and will tell everyone to avoid them.

I'd never rented a storage unit before, so I didn't know what to expect and had many questions…read more Bill, the manager at the Wilson Road location was fantastic from Day 1. He answered my questions thoroughly and clearly when I had them; was always respectful and helpful during the two years I rented the unit. Just the best! I compared prices with other companies and the 10x10 I rented was a good value. If I need to rent again, you will certainly get my business. Charlotte W

The gentleman helped make my moving process worry free, quick and smooth. Was a little hesitant…read morebecause of the are and location but after all said and done I would definitely come back and give him my business again. Great customer service!

This is my second storage unit in Columbus and this place is leaps and bounds better than my…read moreprevious option. It's centrally located downtown and not too far from my home, so that's a plus. You need a key fob to access the building, elevators, and your storage unit. It's a little annoying doing so many "beeps", but I'd prefer more safety than less. The space has been clean and well maintained every time I've visited, even the bathrooms. Their team was really friendly when I came in to get set up and has made sure my packages got to the unit every time. So far, so good!

Man oh man oh man! This is a great location in the heart of downtown Columbus. The price is amazing…read moreand the amenities you get for storing here is pretty legit! First, you scan your key fob to get into the building. There's double doors and a timer. You dint have to fight with the door while you move. Upon getting on the elevator, you have to scan your key fob and it takes you to your floor only. Once you're off the elevator, you have to scan the unit on the wall to unlock the secondary lock to your unit. Talk about extra security! You cant beat it. You do not have to scan your fob to go down or to exit the building, which is dope. This location is pretty clean and the temp is comfortable inside. What makes this even better is the location and the price of the unit. Im extremely happy with the unit and this company!

I used Yelp's "get a quote" feature to pull several business estimates for movers. Mitchell from…read morePrecise movers contacted me right away, letting me know that they would need a little more information to price my job accurately. I reached back out to him right away to get a quote. He was so great and easy to talk to on the phone, and explained the whole cost breakdown. He asked me to text him exactly what we would need moved, and when/where. He was able to get me a great price; lower than what I expected. We set a time and date with the seceratary and confirmed the day before. I expected that the movers might be late because I scheduled them to come at 4PM on a Saturday, which is always a busy day. However, they ended up Coming much later than I thought. Of course the movers had a full schedule, and I anticipated that. I really can NOT be upset with Precise for being late because Mitchell texted me to let me know at noon that they were running late, and got me in contact with the crew manager so we would have a point of contact. So I knew WAY ahead of time to plan for a late arrival, which was great. The move was supposed to be at 4, and they didn't end up making it until 7pm. Although I was upset that it threw my time frame off by a couple of hours, the issue that caused the late arrival was super unforeseen and they handled everything really professionally: even sent an extra third man for FREE to help speed things up! So awesome! Jay and the crew were amazing, super strong, nice and worked so fast. Everything ended up in the house where I needed it, and they worked their butts off getting it all done in the time frame given: I really appreciate their hustle! One tip though, for the booking process is to make sure you have some extra money on hand for tax when you go to pay at the end of the job. I was paying in cash, and almost didn't have enough on me to cover that expense. I wasn't informed there would be taxes; but I guess maybe that's something I just should have known? It all worked out, and I highly recommend Mitchell and his team.

I was in a tough situation as I had another moving company scheduled for Friday morning, but they…read morecalled on Thursday and had to cancel. I contacted Mitchel and he was able to get me scheduled for a large move the very next day. The guys showed up on time and immediately went to work. They were very professional about the move and were extremely nice. If I ever have to move again, I will definitely be contacting them!

The owner was great. Price was fair. Clean and easy access. We priced others and they were higher…read morepriced. Some wanted 3 month contracts. This place was month to month.

US 23 Self Storage is great. Chad, the manager, is great to work with. I had 3 or 4 self storage…read moreplaces tell me over the phone that a full-sized moving truck can get into the facility, but when I actually went to the facility there was no way a semi was going to get in AND out of the facility. A full-size truck with a good driver can get into the front units at this facility.

This was the first time I used this company. They were recommended to me by someone who had used…read morethem previously. The movers, Tolbert and Taemir, were punctual, professional and took excellent care of my belongings. The were great at going over the paperwork and inventory. The quote I received and paid was below what I had expected. Yes, I would use them again and I highly recommend them. ( Columbus, Ohio)

Quote response was almost immediate, follow-up prior to moving day was exceptional! Very courteous…read morefriendly people! Highly recommend!

We couldn't believe what wonderful people the owners are. They answered all our questions. We…read moreforgot the password to get in and after the security check out they gave us a code to get in. We used them two years in a row for the summer. We couldn't have been more happier with their services.

These folks are so lovely! The storage units are in great shape, security is great, and Christine…read moreand Tim are helpful and kind people-- they both went above and beyond to help me. I've dealt with about 6 storage companies before-- this one is top of the list!