Seabrook NH location, units and buildings are nice and clean. Customer service is amazing, both…read moreLinda and Tricia are sweet, friendly, and always very helpful. They both dove into an issue I was having and were able to figure it out and helped get it resolved.They also gave me so much information with regards to accessing my outside unit in the winter. They told me to call ahead if I needed to get into my unit and they would make sure I was able to access after a snowfall. They said they would check it out and remove any snow so I could easily get into my unit. I also got a call right away from the billing department confirming they had taken care of my issue. Now only if the prices could be more stable with no frequent & random increases !

DO NOT RENT FROM HERE!!!!!!!!!!!!!!!…read more After only one year, my rent has already been raised to over $200 per month from under $100 a month. On top of that, be very wary during the winter. Ice and snow build up badly around the drive-up doors, making access unsafe and difficult. The biggest issue was when a huge chunk of ice/snow fell from the roof and almost landed on my head. It was extremely dangerous and could have seriously injured me. The property does not feel properly maintained during winter conditions, and renters should know what they may be dealing with. Between the rent increase and the safety concerns, I would not recommend this storage facility to anyone.

Excellent service from start to finish at the Seabrook location! Karen, the manager was so helpful,…read morefriendly, knowledgeable, and just amazing! Everything went seamlessly, from moving in, to moving out. I would definitely recommend this location to anyone looking for a short term, or long term storage solution!

We did our research, as we needed a place to store one of our cars due to the flood issues on…read moreHampton Beach. From start to finish, Luke at the Salisbury office made our transaction easy and worked to find us the best pricing. Luke knows the facilities and made the process easy and did it exceptionally well. Thank you

Super helpful folks who will go out of their way to help you find what you need to get things…read moremoving! I called looking for help with moving guys. They called me back and provided a local referral to a guy that I would have never otherwise found. Very thoughtful and great for the community.

They loaded my luggage. Absolutely stored it. Packed it full and let it dry. Thank you.read more

I had a deeply concerning experience with the security practices at this storage facility…read more Recently the facility experienced a burglary and I was contacted by local police because the facility initially suggested that my access code may have been used to enter the property. After reviewing their own logs more closely, the facility later confirmed that my code was not used and that another code had actually opened the gate. What is troubling is what happened next. Even after determining which access code was used during the burglary, the facility has continued to leave that code active more than 20 days after the incident. No remediation has been taken to disable or reset the compromised credential. From a basic security standpoint this makes very little sense. When a breach occurs and a specific credential is involved, standard practice would be to immediately disable or rotate that access method. Leaving it active creates an obvious ongoing vulnerability for every tenant storing property there. The facility advertises itself as secure, but in my experience the response to a known breach raises serious concerns about how access control and tenant security are actually handled. If you are storing valuables here, I strongly recommend asking management how they handle compromised gate codes after a security incident.

Prime Storage in North Hampton, NH is a very clean and safe facility . The process to get in and…read moreout of our storage space is easy. Prime Storage also has carts to help with unloading or loading items in to our storage unit. Safety is another great piece we are pleased with. They have cameras so I know my items in the unit are safe and we feel safe when we are in and out of the unit. Prime Storage has fantastic customer service as we always find the staff a pleasure to speak with. Eric has been so helpful anytime we have connected with questions. He has gone over and above to accommodate any questions or support with our storage unit rental. We would highly recommend Prime Storage for your storage needs.