We used Prime Storage to store our vehicle, and it was great. Safe, clean, secure, and we had no…read moreissues from the day we rented the unit until the day we emptied the unit. Great communication and customer service as well. Would highly recommend, not only for vehicle storage but general storage.

I signed a rental agreement for their Exeter NH location in Feb 2024 for a 10x15 unit at $130.20…read moreper month, March and April were both billed at $13020. Then the letter came telling me that my rent in May 2024 is increasing to $224..00 monthly. THAT'S A 58% INCREASE!!! Screw them. I gave my notice that I'm moving, but will leave my lock on the unit until the last day, so they won't be able to rent it early. I heard (after the fact) that Prime is well known for this bait and switch stuff!!!

Our family has been renting for years from this location. The staff are friendly. Location is clean…read moreand accessible. Dog friendly!

I had a deeply concerning experience with the security practices at this storage facility…read more Recently the facility experienced a burglary and I was contacted by local police because the facility initially suggested that my access code may have been used to enter the property. After reviewing their own logs more closely, the facility later confirmed that my code was not used and that another code had actually opened the gate. What is troubling is what happened next. Even after determining which access code was used during the burglary, the facility has continued to leave that code active more than 20 days after the incident. No remediation has been taken to disable or reset the compromised credential. From a basic security standpoint this makes very little sense. When a breach occurs and a specific credential is involved, standard practice would be to immediately disable or rotate that access method. Leaving it active creates an obvious ongoing vulnerability for every tenant storing property there. The facility advertises itself as secure, but in my experience the response to a known breach raises serious concerns about how access control and tenant security are actually handled. If you are storing valuables here, I strongly recommend asking management how they handle compromised gate codes after a security incident.

Prime Storage in North Hampton, NH is a very clean and safe facility . The process to get in and…read moreout of our storage space is easy. Prime Storage also has carts to help with unloading or loading items in to our storage unit. Safety is another great piece we are pleased with. They have cameras so I know my items in the unit are safe and we feel safe when we are in and out of the unit. Prime Storage has fantastic customer service as we always find the staff a pleasure to speak with. Eric has been so helpful anytime we have connected with questions. He has gone over and above to accommodate any questions or support with our storage unit rental. We would highly recommend Prime Storage for your storage needs.

I can't say enough good things about how I've been treated by Rodney at Creative Self Storage. I…read morecame to Rodney when I was dealing with a sudden and major clean out of my mother's home and needed a storage unit fast. He was kind, extremely thorough, and took the time to make sure I was comfortable with the storage unit. When I had to make a change to my account, Rodney was understanding and compassionate and quickly put my mind at ease. Rodney represents the gold standard for customer service. He is a credit to Creative, and a great example of how to do things the right way. I'll just add that Creative is in a great location, has very accessible units (wide lanes), and is extremely clean - in addition to having an excellent staff.

From the owner: Unit Sizes: 5x5, 5x10, 10x10, 10x15, 10x20 and 10x30 / NEW!…read more: Climate Controlled storage : 5x10, 5x15, 10x10, and 10x15 Outdoor storage for cars, boats, RVs and trailers / Security fence / Computer keeps track of everyone who comes and goes / Convenient gate hours : 6am to 10pm every day / Reasonable rates / Friendly, knowledgable staff / All new pavement, All new LED lighting, All new video cameras.

I really appreciate that these storage units are climate controlled, clean and well managed! Best…read moreI've found. That said, every year I get hit with enormous rate increases. This year it's going up 25%. Feels excessive and like a bait and switch model since once you have your stuff there, you are a captive audience unless you go to the time and effort to move. In addition, they have moved to electronic locks which I resent since it's another app on my phone/with my info and if the power is out, then what? Anywho, if you are ok with the increases and electric locks, they are great.

Was served with a notice that my current rate will INCREASE by 36.7% ($199 to $272) in one month…read more(34 days). This is the second rate increase notice they've sent in 11 months. Go elsewhere, lots of other CHEAPER options with stable prices.