[[HIGHLIGHT]]Absolutely loved coming here.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I ended up purchasing a Mazda Sedan thanks to Erin.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I don't think I would've left with a car if it wasn't for him helping me and my dad decide what was best.[[ENDHIGHLIGHT]] He even stayed late that we we can do all the necessary paperwork. read more

CardinaleWay Mazda - Corona - Car Dealers Near Me - Corona, California

See all

I can't begin to express my gratitude for the Cardinale family and their sales and service team on this street! [[HIGHLIGHT]]We have gone to Joyce for over 10 years for our cars and she has ALWAYS taken great care of us.[[ENDHIGHLIGHT]] She has been at the Hyundai dealership for years and just purchased our 9th car from them. We wanted to continue our relationship with Joyce so after showing us amazing cars at Mazda (she found me an amazing deal on a beautiful car), [[HIGHLIGHT]]I told her I wanted to do a "last check" at Hyundai before pulling the trigger.. she did that for me and in the end, I bought the Hyundai.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]From Joyce and Scott to everyone that works for this group, I've always received the best care and consideration; we trust what we're paying, don't haggle and we receive amazing follow through from them every time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Our family has some special needs with disabilities and illness and Cardinale has ALWAYS been accommodating and considerate[[ENDHIGHLIGHT]]. Gratitude doesn't begin to express how we feel about this team and I don't think we'd ever buy from anywhere else. [[HIGHLIGHT]]It wasn't about the vehicle type that brought me in, it was about the years of trusted relationship and trust that became friendship along the way that keeps us coming back.[[ENDHIGHLIGHT]] Thank you Joyce and team!!! We always feel so well taken care of!..: see ya soon as we have new drivers and wouldn't trust getting our vehicle from anywhere else! read more

[[HIGHLIGHT]]Great experience with Mazda service.[[ENDHIGHLIGHT]] They have a good waiting area with water and Starbucks fresh brew in the lobby waiting area. My vehicle was completed as stated. read more

CardinaleWay Mazda - Corona - Waiting area with outlets and TV - Car Dealers Near Me - Corona, California

[[HIGHLIGHT]]I scheduled an appointment for a vehicle test drive 2 days in advance for July 11th, 2026. I came to my appointment 15 minutes early and after beating around the bush for 20 minutes the dealership confessed that they had sold the car the night before.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A salesman attempted me to show me some similar other cars to test drive, and I ended up in the frontseat of CX 30.[[ENDHIGHLIGHT]] I left to go to my next appointment.The car would not start even with the help of a jumpstart. [[HIGHLIGHT]]I would have appreciated a phone call the morning of as to not waste my time.[[ENDHIGHLIGHT]] I see that the listing for the said car is also still up. Overall I would not recommend coming here. read more

I would beware of the prices you see online, as they do not include the dealership mark ups and BS add-one. Which is usually true for most dealerships, but I'll tell you why this is not the place to buy a car. I found a good price on a CX-50 hybrid on cargurus and contacted them, asking for the OTD quote of 28500. They specifically said on the phone, "The add-ons are optional, they are just there so we protect our pricing and you don't use that quote to price match." But when we talk numbers, Saul says that's not true and "we price it low so you come in". I totally understand the mindset of a business but to me that's just dishonest and basically a bait and switch. I won't lie; the price wasn't even that bad but it just didn't feel right to do business like that so I left. Afterwards, Saul texts me to do 24700 out the door, which had me skeptical so I asked him to email me the offer. Turns out, it wasn't 24700 out the door, it was 24700 including my down payment which was close to the marked up price. Saul man you gotta have some morals, not everything is about profit and [[HIGHLIGHT]]Jordan, if you see this, shoutout to you because I really enjoyed our time together during the test drive and your kind demeanor. You weren't pushy about the add-ons and it's unfortunate that your management is doing these kinds of business practices.[[ENDHIGHLIGHT]] I hope you can find a better place to work at because you are awesome, but I feel the environment that you're in isn't great. [[HIGHLIGHT]]Would give a 1 star for Saul but Jordan deserves a 5 star.[[ENDHIGHLIGHT]] But overall since Saul is the "#2 in command", CardinaleWay Mazda is a 2 for me, avoid and find a better, honest dealership. read more

CardinaleWay Mazda - Corona - Dishonest from Saul... avoid! - Car Dealers Near Me - Corona, California

Big shoutout to Mike in sales, Chris in finance, and Joyce, the manager -- all were a huge help and very genuine. From the moment we walked into the dealership, Mike helped us right away. He sat down with us, asked what we were looking for, and wasn't pushy at all -- just himself while still working to get us a good deal. At the time, I didn't find anything I liked, so we went to another dealership and had a completely different experience. They only showed us two cars and then basically left us alone. That's when I called Mike back and told him I wanted the 2018 CX-5. I wanted to give him my business because of the great customer service and how well he treated us. Joyce, the manager, also played a big role in helping us get the best deal possible. We went back and forth and were able to meet in the middle. She's a true people person -- very genuine -- and I'm giving her five stars. Chris in finance was excellent as well. He explained everything thoroughly and made sure I understood all the paperwork instead of just rushing me to sign. He went over every detail of what I was signing, which I really appreciated. Plus, he made the process enjoyable -- great sense of humor. I'll definitely be recommending this dealership to my friends and family, and I'll be back in the future. You've earned my business. read more

Buyer beware -- CardinaleWay Mazda Corona [[HIGHLIGHT]]I purchased a 2024 Mazda CX-5 from CardinaleWay Mazda Corona and what followed has been one of the most frustrating consumer experiences I have ever had.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I submitted a straightforward request to cancel my F&I products and receive my entitled pro-rated refund, I was met with weeks of delays, ignored deadlines, unanswered emails, and constant redirection to different team members, none of whom could get the job done.[[ENDHIGHLIGHT]] What makes this worse is that every week of delay directly reduces the refund I am legally entitled to under California law. This is not an accident, it is negligence at best and predatory at worst. After exhausting every reasonable attempt to resolve this directly, I was left with no choice but to file a formal complaint with the California Department of Financial Protection and Innovation (DFPI). If you are considering purchasing a vehicle here, I strongly encourage you to carefully review every product added to your contract and understand your cancellation rights before signing anything. [[HIGHLIGHT]]The sales experience may seem smooth, but the moment you need support after the sale, don't expect the same energy.[[ENDHIGHLIGHT]] That's not even going into their abysmal service they perform. They once left my entire under body shield loose after an oil change. The individual that worked on my did not bother to reattach properly. 10 mins after I left I started hearing scrapping sound and had to pull over. I sincerely hope management takes this seriously and makes this right, not just for me but for every customer that comes after me. read more

Extremely Disappointed - Ongoing Damage and Zero Accountability I've been a loyal Mazda customer since 2019 and have always received excellent service at other Mazda dealerships -- until I came to CardinaleWay Mazda in Corona. All of this started on September 22, 2025. What should have been a simple oil change turned into a nightmare of poor service, new damage to my vehicle, and complete lack of follow-up. After my first visit, my car came back with a large scratch on the rear passenger door and white spots on the headlights (which I initially assumed were from a bad wash, so I didn't bring it up at that time, once home i discovered all this dots splashed under the hood and would not come off with water and soap). The manager, Christina, initially agreed to repair the scratch, but communication has not been the best-- she never called back when promised. I dropped off the car September 24th 10:24AM. I went back to pick up my car September 27th at 1:00pm. When I finally picked up my car, although the first scratch had been repaired, new damage appeared on the driver's door, along with paint issues on the trunk and passenger side. I documented everything with photos and videos, yet when I brought this to the manager's attention, she implied I wasn't being truthful, despite clear evidence. She told me she found it "hard to believe all these things happened here," even though similar complaints exist in their own Google reviews (such as one from Thy Nguyen about vehicle damage six months ago). In my frustration, and not wanting to go back to this place, I tried using a pen that Mazda sales with paint color that matches your car, but unfortunately for me this did not fix the problem. On Monday, October 6, Christina told me the director would be in that week and she'd call me by Wednesday. That call never came. When I called again today, she said they would only "patch it up" because the director did not authorize a proper fix. She was rude and impatient, even though I am the customer dealing with repeated dealership-caused damage. She insisted their touch-up person was "a professional," so I gave them one last chance. I brought my car in -- and all they did was dab three small dots of paint over the damage. That was the extent of their "repair." To give an idea of the lack of service quality, when I first arrived for service, there was no greeting or introduction from the service representative (Austin -- I only learned his name later when the manager mentioned it). At every other Mazda dealership I've visited, I'm greeted professionally, they use protective mats and seat covers, and they take care to respect the customer and their vehicle. None of that happens here. I've wasted hours returning to this dealership, calling for updates that never come, and dealing with ongoing negligence and dismissive attitudes. CardinaleWay Mazda's lack of accountability and customer service is deeply disappointing and does not reflect the Mazda brand I've come to trust. I truly hope Mazda Corporate takes note, as this dealership has seriously damaged its reputation. (In the pictures, you can't see the initial damage to the rear passenger door, the white dots, and the last pictures you can see the car with no damage, then the chips to the driver door, date, time, location of pictures, then how they try to patch it up, you can see the wet droplets of paint, and then how it looks after it's dry that is not acceptable.) read more

See all

WARNING TO POTENTIAL CAR BUYERS. I just received notice of toll evasion indicating the car I turned in to Cardinale Way on 3/18/26 was caught evading a toll on SR60. According to Mazda Financial, Cardinale Way still has not registered the vehicle as being turned in on 3/18/26, leaving me responsible for paying lease payments on a car I don't have. [[HIGHLIGHT]]Several messages have been left at Cardinale Way by Mazda Financial to find out why they have not submitted the release. According to their records, Cardinale Way will not take their calls and refuses to respond.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Yesterday, I called Cardinale Way myself to demand that they contact Mazda Financial immediately. They promised to look into it and call me back. They did not.[[ENDHIGHLIGHT]] Mazda Financial cannot relieve me from responsibility, nor refund any overpayments until they get the release from Cardinale Way. At this point, I'm also on the hook for any and all driving violations by whomever now has the car as well. read more

The service performed on my vehicle at this dealership was not executed in accordance with generally accepted automotive service standards and procedures. On the day following the service, three tire pressure monitoring system (TPMS) sensors were activated, indicating that the tires had not been properly inflated to manufacturer-specified pressures. I have not experienced similar deficiencies at other dealerships, including Toyota and Honda, indicating that this issue is attributable to improper service rather than any inherent vehicle malfunction. Furthermore, upon operating the windshield wipers for the first time post-service, a dashboard notification indicated that the windshield washer fluid level was critically low. The service documentation, however, indicated that this item had been completed. This discrepancy strongly suggests that service items were marked as completed without having been properly performed, which constitutes a deviation from standard duty of care in vehicle maintenance and raises concerns of systemic procedural deficiencies at this location. This is not an isolated incident. [[HIGHLIGHT]]The most recent service required multiple weeks to schedule, and prior transactions, including contractual documentation, necessitated dealership personnel visiting my residence to revise agreements.[[ENDHIGHLIGHT]] These circumstances collectively demonstrate a pattern of operational inefficiency, inadequate oversight, and disregard for the reasonable expectations of the customer. The repeated failures reflect a breach of duty to perform services with due care, resulting in a loss of trust, inefficiency of time, and misuse of financial resources. I am not seeking financial compensation, remedial offers, or any gratuities. My intent is solely to document the failure to perform standard, routine service tasks with reasonable care and to record the resultant erosion of confidence in this dealership's ability to provide adequate service. Based on these repeated deficiencies, I will not utilize this dealership for any future transactions or service needs. Please don't reach out to me to waste more of my time. I'm done. Update: I recently had service performed at Mazda of Corona. Following the visit, I took my vehicle to Claremont Mazda for an independent review. During this inspection, Claremont Mazda confirmed that several critical service and safety items, including tire pressure checks and fluid top-offs, were not performed, despite documentation indicating otherwise. The only service item confirmed as completed was the oil change. At the time of inspection, multiple tires were reading between 8 to 10 PSI below manufacturer-recommended levels, creating a potential safety hazard. These findings indicate a lack of transparency and documentation integrity in the service records provided by Mazda of Corona and suggest that certain service items were marked as complete when they were not actually performed. [[HIGHLIGHT]]On 12/23/2025, I spoke with the General Manager regarding these concerns. He was dismissive, made inaccurate statements about the tire pressure decreases and fluid levels, and behaved unprofessionally toward me as a customer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Notably, the General Manager did not have prior knowledge of the Service Manager's email regarding these issue and admitting fault for services not performed and also validated my concerns.[[ENDHIGHLIGHT]] Shows that the dealership doesn't care about retention and that is fine for my own future knowledge. This dealership has been reported to BAR (Bureau of Automotive Repair) and to their corporate office. read more

CardinaleWay Mazda - Corona - shows proof liquid levels are not topped off or at all invoice from another dealership to verify what services were performed. - Car Dealers Near Me - Corona, California

See all

I want to start off by saying we originally were not going to come into Mazda. We were looking for a car for my little sister and wanted to go to a neighboring dealership. When we were passing by we decided to stop and see if there was something she liked before making the other stop. [[HIGHLIGHT]]When we walked in Mario Gasca was the first to acknowledge us and make us feel welcomed.[[ENDHIGHLIGHT]] He saw us from across the room and right away came over to say hello. We went back and forth a few times to ultimately find what my sister was comfortable with paying while still taking her dream car. Overall a 10/10 experience and we would definitely come again to purchase another vehicle in the future. read more

Today I came window shopping to look at some cars and we came down here on our way to a different dealership but i saw my dream car and we decided to check it out, [[HIGHLIGHT]]immediately Mario Gasca walked over to us as soon as we walked in and greeted us with a big and welcoming smile, he made us feel very comfortable and had great conversation with us while also helping me out with what i was willing to put down and pay.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He made my experience feel very special especially for it being my first purchase.[[ENDHIGHLIGHT]] Overall i had a great experience and will definitely be coming back in the future and i'll be recommending him and this place to others. read more

Horrible dealership!!!! BUYER BEAWARE! Avoid doing business here at all costs. Sales representatives were deceptive and lied about the deal and about the car. After I confronted them about the problems related to the used vehicle that I bought from here and about their false claims of repairing some stuff to it- to which they did not fix to my satisfaction, they immediately offered to cancel the contract and take the used vehicle back which was an immediate red flag!!! NO apologies, no trying to fix the matter, nothing!!!!!!! ZERO CUSTOMER SERVICE Very unhappy with my experience here and do not recommend anyone to buy a used or new car from here!!!!! read more

[[HIGHLIGHT]]Have such an amazing experience with Erin every time![[ENDHIGHLIGHT]] [[HIGHLIGHT]]As a girl Erin makes the car shopping experience so easy for me[[ENDHIGHLIGHT]] I always refer him! Ask for Erin! read more

The sales reps were friendly and professional, but BEWARE -- the finance and management team are not. Their tactics come across as manipulative and designed to take advantage of customers. Be ready to walk away, no matter how much time you've invested. When I asked to see the offer in writing, they flat-out refused, claiming it was "against company policy." That alone is a major red flag. Always insist on written offers be sent over before visiting the dealership -- it exposes just how uncompetitive their deals really are. On top of that, the way management handles confrontation Moe Azad is aggressive and argumentative, which is completely unacceptable. The owner of this dealership should seriously address how their management team treats customers -- it's costing them sales and damaging their reputation. To make matters worse, I even spoke with someone who worked there, and he admitted that based on what he's seen behind the scenes, he would never buy a car from them himself. He confirmed what I experienced -- that clients are being taken advantage of and ripped off in the back end of the business. By the grace of God, I saw the truth in time and walked away. I was blessed to find a far better deal with a dealership that treated me with honesty and kindness. Bottom line: Protect yourself. Demand everything in writing, don't tolerate aggressive treatment, and don't be afraid to walk away. Thank God there are better deals -- and better people -- out there. read more

I went in about a week ago for a Mazda suv advertised price of $28,000. [[HIGHLIGHT]]When I walked into the dealership they were friendly.[[ENDHIGHLIGHT]] However once I sat down with the sales guy he said that the vehicle was actually $33,000 including dealer add ons , not including taxes. He was trying to charge me $1,000 for nitro air, another $900 for etching, $2,000 for a bose sound system, and $2,100 for premium wheels. This is false advertisement. I took a day of work for this. They cost me 350 plus my fuel. [[HIGHLIGHT]]They also promised to buy me Starbucks, which they did not.[[ENDHIGHLIGHT]] Stay away from dishonest dealerships like this. Save yourself the time and money. Do some good research for reputable dealerships. read more

[[HIGHLIGHT]]Run the other way I drove one hour because of a car I wanted when I showed up the key was missing so I couldn't see the car.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was shown two cars that I didn't want to see one was brand new.[[ENDHIGHLIGHT]] I told them I didn't want a brand new car and for those two cars I couldn't get a price when I asked for one. [[HIGHLIGHT]]They wanted me to go sit in an office while they told me the price we left.[[ENDHIGHLIGHT]] read more

I had my car here for a routine service/oil change. I got the disgruntled employee vibe and thought well I am not coming back here, just not friendly in the least. Fast forward three weeks and I notice oil patches left on the street...hmm I wonder who's leaking because I have never had any issues with my Mazdas throughout the years. I was shocked to learn it was my car leaking all over the street. I drove it to Riverside Mazda(much nicer people) and their mechanic confirmed that the drainage bolt was over-torqued and damaged. Thank goodness it was just that but it still cost me over $425 to fix it. I have been trying to recoup some form of payback from Cardinale's crappy customer service but I just get kicked to voicemail. Next I will try reaching out to corporate. Steer clear of these thieves read more

[[HIGHLIGHT]]sadly my experience wasn't the best.[[ENDHIGHLIGHT]] long wait times and felt ignored by workers. car selection was medium and definitely felt like it wasn't up to standard. [[HIGHLIGHT]]won't come again![[ENDHIGHLIGHT]] read more

Attn: General Manager / Owner: [[HIGHLIGHT]]I walked into your dealership with a blank check in hand, fully prepared to finalize a purchase on the spot--until your sales manager stepped in and single-handedly blew the deal.[[ENDHIGHLIGHT]] If you're interested in guaranteed money and removing one more vehicle that's been sitting on your lot collecting dust, feel free to give us a call. [[HIGHLIGHT]]We did our homework. We read and understood the specs and pricing you publicly listed on your website. We test-drove the vehicle, liked it, and were ready to move forward with a paid-in-full purchase.[[ENDHIGHLIGHT]] Everything was lining up--until your sales manager arrived and immediately resorted to the following tactics: First, we were told: "The listed price isn't the real price--it's actually $3,100 more because of the 'special specs'." [[HIGHLIGHT]]When questioned on why the dealership would knowingly mislead potential buyers, he responded--straight-faced--"If I listed the actual price, people like you wouldn't come in to see the car."[[ENDHIGHLIGHT]] An astonishing admission. The vehicle was listed at $25,9XX, yet the sales manager attempted to inflate the final number to over $32,000 after taxes and fees, then pushed financing games by telling us that if we financed "for one month," he could "lower it a bit." Let's be clear: You changed the price the moment we sat down. We came with funds in hand--why would we finance anything? We've all heard stories about shady dealership tactics, but your sales manager didn't just confirm the stereotype--he amplified it. He cost one of your salespeople a guaranteed, full-price, immediate sale. Unprofessional. Unnecessary. And entirely avoidable. read more

[[HIGHLIGHT]]My experience with everyone has been great thus far.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I bought my car, I knew which one I was coming in to test drive and I was in and out within two hours.[[ENDHIGHLIGHT]] I test drove, spoke with the salesman and the purchase portion took about 1.5h after filling out the credit application and all. Credit approval took no time. I wasn't able to get the customer cash because I took the promotional APR but I was okay with that. [[HIGHLIGHT]]After that I went to finance and though he told me why the available packages were, he knew that I wasn't adding anything on and he respected that.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He gave my mom a free book he had a whole bunch of copies of.[[ENDHIGHLIGHT]] They washed the car for me and I was gone by 5:30 after arriving a bit after 3. Mazda Financial squared my financial side in like 2-3 business days and both the Mazda app and Mazda financial app have been really easy to work so far. [[HIGHLIGHT]]No complaints, my first car buying experience was made incredibly simple![[ENDHIGHLIGHT]] read more

Was looking at a car and was really eager to buy it. Associate did nothing but stall & stall and kept passing me to their manager. Takes days to respond. All I asked for was a breakdown of the price (price of car, taxes, license fees, etc.) but apparently that was so hard to do and would always push for me to come in. Just wanted to know the details of the car before I did since I'm 2 hours away from the dealership but they did nothing but try to waste my time. Go to a different dealer and save yourself some time. read more

DO NOT BUY FROM HERE. I had a TERRIBLE experience with CardinaleWay Mazda. I saw a car listed online, and so I called to verify availability/price around 6 PM. I spoke with a salesman named Taylor, who confirmed the price and availability of the car and we set up a SAME-DAY appointment for me to come in at 7:30 PM to purchase the car. Since the dealership is about 20ish minutes away, I called at 7 PM to confirm everything was still on. I was transferred to a different salesman (NOT Taylor), who immediately told me the car was "sold" and suggested that I come in to "see what we could do." Seriously? Less than an hour after confirming the car was available? I told him I am not interested. Complete bait and switch. The next morning, they started auto-texting me, very obviously adding me to their marketing pool without my permission or request. I marked their texts as spam as we all should. Later that same day, the same salesman from the previous evening (NOT Taylor) called me again asking what I was looking for. I immediately told him I would NOT be doing business with them whatsoever, and I very clearly expressed my disgust at the way they operate. When I explained how they used a bait and switch tactic to advertise the car and price to lure me in, the salesman tried to defend the practice by saying "bait and switch" was a thing of the past.. during the "newspaper days," as if it was no longer a problem in today's world or as if this was not possible. What a joke of a salesman and a joke of a dealership. Absolute trash ethics, this guy; throw any expectation of honesty out straight out the window. This dealership is untrustworthy, manipulative, and slimy. Do yourself a favor and buy a car anywhere else. I would NEVER recommend this garbage dealership to anyone. read more

Dishonest Tactics - Do Not Recommend! Beware of this dealership's bait-and-switch scheme. After my friend negotiated a price over several visits, they lured us back a third time with false promises. Upon arrival, they switched the salesperson and then a new manager presented a price HIGHER than the original. A complete waste of time and a demonstration of terrible faith. They do not honor their word. Steer clear! read more

Thank you Erin B for your polite, amazing customer service you made sure I left happy and we even purchased 2 vehicles the same day. I'm a very satisfied customer and will be referring my friends and family to you. You answered all questions and took care of me and my husband. You deserve a raise. You went above and beyond to make sure we left with a vehicle, and we left with a purchase of 2025 Prolouge, and 2023 I4. read more

I leased a CX 50 from this dealership and it was a great experience. Jason was great in him finding the unit I was looking for.the amazing part was Jason and I drove the vehicle to my home 30 mins or so away to show my wife and for her to see it and drive it thanks to Ace and Jason . I've been leasing cars for years and this was never done before.it just makes great business sense for a loyal customer base.Jason was well informed and helpful in making my decision to give him my business as well as Ace.thanks again you earned my business. As a Army Veteran,Hooray! read more

DONT DO BUSINESS WITH THEM, not worth your time. TLDR: Deceptive dealer, avoid if you dont want to waste you time. I had pre-negotiated online for OTD pricing. Got there, the salesman "did not come today" (will never know) and the "manager" came with an initial price well above advertised in Cargurus and Truecar. In the end they wanted to pocket the $4K used EV credit saying the pricing OTD was considering that, and that I was mistaken. How come, if the original price was higher than $21K, and there is a $25k limit cap for the used EV credit? So I negotiated OTD to pay more? Mystical math here. What they want is you to go there and pressure for a hard sell. Definitely avoid any Cardinaleway dealer if you want to buy a car from someone serious in this business. read more

We had bought 2 cars last year a cx-50 and a cx-70, we had to bring in the cc-50 for the an adjustment and I got a loaner, upon me returning the loaner I forgot I had a no. in the car which had my mother's jewelry which she had given me before her passing, well when I called and went down their to retrieve my box the jewelry was not in it, I was in shock, the manager lady in service department said well I asked my guys and they don't speak English so it was hard to communicate with them and the porters only cleaned the outside of the loaner car, I call BS because they have to clean the inside to, NO apologies or anything for that matter, and here's the kicker, I'm not allowed to take my cars their anymore!!!!!! N read more

i had a very great experience at Cardinaleway Mazda in corona. my salesman Shawn was very comfortable to work with. I never felt pressure to hurry and make a decision. I felt like he had my concerns and thoughts carefully sought out about my best interest in buy a car. for a great buying experience and excellent customer service I would highly recommend going to this dealership. read more

CardinaleWay Mazda - Corona - Car Dealers Near Me - Corona, California

[[HIGHLIGHT]]Aaron is one of best guys there. He is great at helping and explaining information related cars and whole process.[[ENDHIGHLIGHT]] He also helped me close deal on my car with quickly and gave us free keychain and Mug. [[HIGHLIGHT]]Appreciated all your help Aaron.[[ENDHIGHLIGHT]] read more

Terrible service, car was dirty, AND they lied about the car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE read more

I first went there to look at a used car but they couldn't find the keys to it. A week later I went to see a similar car. They couldn't give me a ball park estimate for a trade in but they said they will add a $3,000 Paint Protection charge to the cost of the vehicle! 10% of the asking price. I had to ask three times for my keys back and left that place. Shop elsewhere as this was on both occasions a waste of time. read more

[[HIGHLIGHT]]Drove my girlfriend and her mom up here from San Diego to look at a cx50. Got here test drove the car, went over numbers that they would not let me take with me.[[ENDHIGHLIGHT]] Sketch. had to come back the next day to do the deal. They said the 1850$ add ons were negotiable but eventually we found out that was a LIE. Next day I Call them to get an out the door price to get approved at credit union and they refused to provide it. Went back and forth and after everything they not only would not negotiate on the add ons but at the very last second while we're sitting at the desk with the credit union one of the sales managers calls me back and rudely tells me he's upside down on this car and that the add ons will actually be 4500$!!! What a scam dude. Can't believe places like this are actually legally allowed to do this. Pretty much bait and switch at its finest. DO NOT DO BUSINESS WITH THESE PEOPLE. Oh and I had to explain to their sales manager what their own certified pre owned Mazda warranty was. What a joke. read more

Unbelievably AWFUL experience here. AVOID AT ALL COSTS!! I drove 1.5 hours to see a used Mazda CX5 and I show up and the back window is completely SHATTERED and the battery is DEAD! The car saleswoman then tried to play it off as though she had no idea that the window was broken but she completely LIED to us because I went through my messages with her where she sent photos of the car and she tried to hide the fact the window was broken, but after zooming in, I see broken glass all over the car! They then try to make it right by showing me another used car and the battery was again DEAD!! After the extreme inconvenience of driving 1.5 hours and them LYING and showing us a damaged and un-driveable car, the manager had NO decency to negotiate or accommodate us with anything. They are complete liars and pull bait and switch tactics at every opportunity they can. I cannot stress enough DO NOT COME HERE!! They are beyond untrustworthy and do not care about their customers. They should be ashamed. read more

CardinaleWay Mazda - Corona - Broken window they tried to hide in photos - Car Dealers Near Me - Corona, California

[[HIGHLIGHT]]only giving one star because it won't let me put zero. the actual worst retail experience I've ever had.[[ENDHIGHLIGHT]] joke of a general manager watched his salesman promise me many things when I was trying to get a car from them. he sat in the back the entire time and did nothing. deal was made, all paperwork was signed, we were told we would get a call to pick up the car later in the week. we were told the financing loan was approved. we went to the bank that "approved it".. it was not approved. I don't know what kind of scam they were trying to run on me but I'm suing them. they had my husband and I sign all paperwork prior to this. they have all my information and for what? literally go ANYWHERE else. find the next closest Mazda dealer if you really want one. again the manager is a scammer, and poor leadership makes the whole team bad. I also saw a tiktok from someone saying they sold him a lemon and they won't honor his warranty. I overheard (he was screaming it to his coworkers) that they haven't been selling any cars lately so hopefully they'll be shut down soon :) read more

Found a CX-5 for sale from this dealer I was interested in on Carfax. Contacted the dealer via email to see if the car was still available before driving 40 to go see it. That was a few days ago, never got a straight answer, and was planning just to go there tomorrow to check. This morning, I get an email from the same person, wanting to know if I received an answer. When I responded that I had never gotten a straight answer and to please tell if they still had the car, I was goshted AGAIN! Glad I read the reviews, and didn't make a huge mistake purchasing from this dealership! read more

I downloaded this app just for this. THE WORST PEOPLE EVER!! You're lucky if you read these reviews before you go. I live a few hours away and called multiple times before to confirm the price and then when we got there they raised it by THOUSANDS. They wouldn't even let me take the papers they printed out with the numbers cause they don't want it to get out that they lie. DO NOT GO HERE!! The people you talk to at first are fine but once you have to talk numbers it goes down hill fast. Specifically Jay(his full name is Moe Azad and he is the general manager) fully lied to us and then tried to blame me. Do not believe anything he says!! read more

If you are buying a used car here, be sure to reach out first and ask them what "dealer accessories" have been added to the price of the car you are interested in, which they hide from their online price and don't tell you about until you sit down to negotiate. In my case, that's when I first learned that the price of the car increased over 12%!!!! The "accessories" were bs things like etched mufflers. No kidding. Total scam. read more

I guess the Cardinaleway is zero customer service. I gave the dealership a call on Saturday asking for a cx90 with a specific interior color. I was at another dealership and they didn't have any in stock so that being said I kept the ball rolling and decided to start making phone calls to different Mazda dealerships. This dealership was one of them. The gentleman that picked up the phone I believe his name was Aaron. It was really hard to understand him, but I did my best. As a so-called product specialist, I would expect for you to know your product. I specifically told him what I was looking for and he had no idea what I was talking about. So after going round and round, he simply told me he thinks he knows what I'm talking about. That being said he said that he was gonna look at his inventory and give me a call right back. It's been 2days and I still haven't heard anything. Apparently, right back means never. After being frustrated with this gentleman, I started reading the reviews on yelp about this dealership and there appears to be a customer service issue. I was hoping that it was just an isolated incident and I would call back and work with another sales person. But I'm not gonna do that. I'm just gonna cut ties with this dealership. read more

It's our first time at a Mazda dealership, and let me say that Adrian Parnass went above and beyond to meet our vehicle needs. Adrian was very welcoming since we step into the dealership, great customer service and made sure we were taken care of. If you want to purchase a Mazda, go to Corona Mazda and ask for Adrian. Adrian speaks Spanish and was able to communicate with my mother and answer all her questions. I leave today driving my first Mazda!! read more