I have had my aging Pug to this animal hospital several times-- the staff is courteous and…read moreprofessional. Think of it; your pet can't say what is wrong and can't help in any way-- they have to figure what is going on by any symptoms that may or may not present themselves. When your doctor (GP) asks what is wrong try telling him "You tell me after you figure it out" I'll bet you are shown the door in record time. We all love our pets and want what is best for them--this is a good place to start! Read Senator Vest's moving oration on the dog! http://dogpage.mcf.com/misc/TributeToTheDog.html John From LI

Dr Cardinali is the best of the best doctor. I would never…read morebring my dog to anyone else

I have had nothing but beyond amazing experiences with this veterinary practice. Dr. Hirsch is…read moretruly one of a kind, so caring and thorough. The entire team is incredible- from my initial phone call to actually diagnosing my dog to going over the treatment plan. They are so wonderful and I am fortunate to live so close to their location. Highly recommend. My dog, Willie, was very clearly in excruciating pain and I didn't know why. After an unsuccessful midnight trip to an emergency vet- The Miller Place Animal Hospital was able to take Willie the following day. Due to the pandemic, pet parents are not allowed inside but they were SO great with calling me and keeping me in the loop. I finally felt like my dog was truly getting taken care of. We will never be able to thank them enough. **Our other dog also goes here- she absolutely ADORES them. I've never seen a dog so excited to go to the vet before...truly!

they charged a woman almost $800 to treat a stray cat. the cat wasn't hers. I've talked to many…read morevets and asked them, when do you scan a stray animal to see if they have a chip? the answer: BEFORE you do any work on the stray animal is protocol. miller place animal hospital decided to check to see if the cat was chipped AFTER the work was done and after this very gracious woman shelled out $800 for bloodwork and insulin shots that could have been a bad safety concern on this diabetic cat. if they checked him and found the chip they would know he's on insulin and had been lost by calling the owner. shame on them for taking advantage of this woman. now knowing he has an owner they should have reimbursed her money once they finally figured out he had be chipped. I am a very disappointed. of course I had to do the right thing by this woman and pay her back. miller place vet took advantage of her kindness. there is no compassion over there at all. to the one who had the after thought sense to check if he's chipped, thank you. - snoopy is now at home with his family, we are now $800 in the hole for their mistake.

I am a new patient at this Animal Hospital in Setauket area and I have to say it was a great…read moreexperience. The vet that I I saw was Dr Sibley who was amazing and so thorough in every way. I have two dogs and I'm just at the beginning of dealing with both of them. One of them has a lot of complications and this doctor was just so thorough and so professional I was thoroughly impressed. his warmth that his patience really were better than any other Vet I've really ever seen and I've seen many. I highly recommend this Animal Hospital. I think the Care is superior and the people that work there are just warm and caring and it's everything you want in a vet hospital to take care of the animals that you love so much. I Highly recommend Setauket Animal Hospital.

We have had multiple dogs come and go from our lives in the past few years. Our interactions with…read moreDr. Gerbino have been nothing less than top-notch. Today we brought our latest rescue in, who we've only had for a month, and is super scared of the vet experience. Dr.Gerbino and Vet Tech Laysha took all the time in the world, reassuring and calming my frightened dog through her exam and treatment. To know that we have a talented, truly caring and empathetic partner in our canine's care is positively critical, and ever so much appreciated!!

GO ELSEWHERE! My dog had a severe reaction after going to…read morethis Vet and was given gabapentin and a seresto collar. Both could lead to neurological problems. My dog developed a loss of coordination, neurological symptoms and a loss of muscle control. Her back legs collapsed, and she had difficulty standing up. I called on Tuesday immediately following the visit and I called again on Wednesday and was told the vet would call me back, but he never did. He never found the time to return my call to even inquire on the dog's condition. Does that sound like a caring Vet?

Best animal hospital I ever worked with. We switched from a different animal hospital and I just…read morewish I found out about Jefferson Animal Hospital sooner. Dr. Sagel is wonderful, the entire staff is as a matter of fact. It's clear they care more about our babies' welfare than how much money they make. They are all so kind and show such care, it's immediately obvious they are a great group of people. I planned to switch from our old vet in Islip to Jefferson when we adopted our newest puppy, but our older girl Holly was the first to visit when she developed a bad cough. Throughout it, Dr. Sagel & the supporting staff has been wonderful. Everything was explained and they broke down costs for all her treatments before performing anything and never pressured us into anything. Holly even seems to like it there, each visit while she's nervous at first, soon as a tech mentions her name, she would let out a bark to say "hey that's me" and has been actually happy during exams. I also love that they see lots of different type of animals - we have ducks, cats, guinea pigs and small birds, I'm happy we can bring them all here instead of having to go to three different animal hospitals like we used to.

Dr. Azagrar and his staff are incredibly friendly and caring! I had to bring my dog in after she…read morecame home from daycare with a deep laceration on her neck from a freak accident involving a chain-link fence. Dr. Azagrar thoroughly examined her and reassured us that it was not a dog bite, but that the wound would require staples. He prescribed an antibiotic and an anti-inflammatory, and I'm happy to say she's healing beautifully! There was a bit of a wait, but it was absolutely worth it because I knew my dog was in great hands. The care and compassion we received gave us so much peace of mind during a stressful situation. I highly recommend Dr. Azagrar and his team!

I brought my pug, George, to Pet ER today, and I felt compelled to share just how exceptional this…read moreexperience was. George's nails had grown so long they were beginning to cut into his pads--something no pet owner ever wants to see. To make matters more difficult, George is absolutely terrified of having his nails cut. It's always been a stressful experience for him. But when I brought him to Pet ER, they immediately put us at ease. They were more than happy to help, took him in right away without an appointment, and had everything done in less than two minutes. To my amazement, George didn't make a single peep--he stood calmly and allowed them to do exactly what they needed to. They even told me he was perfect! I was truly blown away. From the moment we walked in, the level of compassion, professionalism, and genuine care we received was beyond anything I've experienced in a long time. I've been part of the Setauket community for 58 years and have owned and cared for many animals over my lifetime--including horses, goats, donkeys, dogs, and cats. Having worked with countless veterinarians in this area and beyond, I can say with complete confidence that Dr. Azagrar and the entire team at Pet ER stand out in every way. They are not only highly knowledgeable and skilled, but truly compassionate. They take the time to care about you as a person and treat your pet like a valued member of your family--not just another appointment. George was treated like royalty. The staff is kind, attentive, and incredibly respectful. You can feel that they genuinely love what they do, and that makes all the difference. Pet ER has become such an important part of this community. It's exactly what Setauket needed--a place where our pets are treated with the dignity, care, and compassion they deserve. I am overwhelmingly grateful that they chose to establish themselves here and serve our community. If your pet ever needs care, this is the place to go. I cannot recommend them highly enough.

Horrible !!!! , uncaring staff !! stay away .. for the safety of your pets ‍…read more we used this practice for over 20 years..it has gone horribly down hill in the last 2 years ! they only care about the $ I took my dog in with a ruptured eye - due to a tumor behind the eye . The staff was extremely rude and uncaring !! they turned us away as his eye was bleeding out . ( even though I had an appt for another one of my pets) . we then drove him to another vet in the area -.... they were mortified... that a professional veterinarian practice would turn a pet away with such a serious issue !!! / He is now going to lose his eye Thank God, there are other practices in the area that actually care about the pets .

RUDE front office staff. They act like they're doing you a favor to check you in . they don't like…read moreto get out of their chair. Overpriced , rude , 0 empathy . Filthy office. Needs a good cleaning. Would never go back there again. My dog actually got sick from something on their floor .

Great doctors great staff we have been taking our two dogs since they were puppies now 6 and 12…read morethe older dog has now been experiencing some health issues but thanks to the doctors she's doing well

Great vets for a nervous puppy. They put him (and me) at ease, and explained everything…read morethoroughly, and in plain langauge. Highly reccomend!

I was quite disappointed. I went into the office as I had donations in the car. The worker was…read moretexting which could have been work related so no judgement at all on that point. I waited at 5 minutes. When she was off the phone I asked if they wanted some donations and she offered to assist me getting them out of the car and into the office. I agreed stating they were heavy. It is easy to see that I am not young in fact I am in my 70s so assistance was really needed. I waited by my car for quite a bit of time. A couple parked we chatted a bit and they went inside. After another few minutes I struggled to get the donations up the stairs and into the office by dragging it through and propping up the door to get more in. I was trying to catch my breath and was making alot of noise unintentionally. When I got inside I noticed she was assisting the couple from the parking lot. She did not look my way did not assist in getting the donations in. No acknowledgement at all. I will be donating elsewhere where I can be assisted with my animal donations.

We had a great experience adopting our dog from this shelter. The staff was so kind, knowledgeable,…read moreand clearly dedicated to the well being of every animal in their care. We're so grateful and would highly recommend this shelter to anyone looking to adopt!

You should not keep betta fish in cups they will be much much happier and healthier if you give…read morethem tanks. They don't even have to be big bettas just need around a 3-5 gallons even just putting them in big sized mason jars with some easy plants like Java moss and lucky bamboo or plants from your betta buddy cups and a scoop of gravel is better than those tiny cups.You guys already have empty tanks and bettas can sometimes go with community fish if they have the right personality. But the rest of the store is good. Still just for the bettas sake stop putting them in cups.The bettas will thank you :)

I've been coming to this pet smart for years and have never ran into any issues before except…read morerecently when I had a rude encounter over the phone. I had called about my fish that were sick with dropsy and asked what to buy to help improve their tank, to which a worker named Lisa was extremely rude to me on the phone and had cut me off mid conversation and hung up on me. I had went to the store in person and confronted the issue and recorded the entire interaction. Her excuse for being extremely nasty to me was because she "thought I was a child on the phone" and sounded "young" so I wasn't taken seriously. She then apologized to me with no sympathy behind her apology instead she had a smile on her face. I'm disgusted with how this worker handled the situation and behaved. I hope no other customers have to encounter such rude behavior.

We got our two cats from here and they are the sweetest. They were a pleasure to deal with. They…read morecame with all of their vaccinations and even a little passport. Highly recommend.

catsdogs.us made the entire process seamless and truly special for our family. They helped us find…read morethe most perfect Russian Blue kitten--healthy, beautiful, and with an amazing temperament. From start to finish, their professionalism and care were evident, and we always felt confident we were in good hands. Our new kitten has been an incredible addition to our home, and we're genuinely grateful for the experience. Highly recommend.