Been coming here for over 30 years when Dr. John Ferris was here…read more Seeing another doctor now and they are good for general care, physicals and such. Getting in when you need to be seen right away has become harder since they are part on IntraCare. Making appointments through their call center is painful as they have no sense of the urgency of needing to be seen right away. I suggest you call and ask to speak to a nurse who will help you to get in sooner. The office staff is top notch, friendly and efficient. The take Medicare and help you sign up for coverage.

I have been a patient since 1993. I just underwent gallbladder surgery at Baylor White and am in…read morebed as ill as can be. Chills, lethargic, vomiting, intestinal pain, can barely stay awake, unable to focus. I called Dr. Brooks Trotter on Monday 2/16/26 and left him a message explaining my condition and asking for help and recommendations. Told him outright that I was too tired to drive 20 miles to his office...... he never called back. Called again on Tuesday, his nurse to us that if we can't come in, regardless of my current condition, they can't help me. I told her she could charge me the fees anyway, but I can't do it. Basically, they can't help. Never again, greed before humanity

The office staff is extremely unprofessional and unhelpful, wait times are ridiculous, doctor is…read moreblunt, forthcoming, and you can't ever get a hold of anyone. Only option is to leave messages for the nurse who doesn't respond in a timely manner. I had to call several times to get lab results where I needed to take action. I would have never known I had several deficiencies and cause for concern because the staff and doctor don't care enough to call. The mailed results, which I never received, were the only form of correspondence I would have received. Thank God I care enough about my health to follow up. I guess once the claim was filed, I was just another number checked off their "to do" list. Others who attend this facility claim the doctor is "thorough". That may be the case but the staff is so horrendous that none of that really matters. A good doctor's office would follow up and explain the lab results, make sure you were aware of the proper next steps and schedule a follow up....you know, to monitor progress and make sure you got better. A terrible one would take your money, mail you test results that a normal person cannot interpret, and call the job done. You get the picture.

I have been a patient of Dr. John Ferris for many years. He has always been able to diagnose any…read moreproblems in my health, including heart issues. My Father, brother, sister, & many friends also use Dr. Ferris for years. We all go to him and recommend him because of his excellent attention to our health and his ability to diagnose major health issues that are usually hard to detect. His staff is always friendly, thorough, and professional. I have lived in Grapevine for 35 years. This is a small town community and Dr. Ferris has always been a well respected Physician in our growing community.

I have been going to Dr. Trotter for a while now and can honestly say that not only does he treat…read moreme like family, but he also has the expertise and wisdom you want in a doctor. His nurse is so kind and helpful. In this office, I feel heard and seen. I never have felt rushed and he makes sure I am good before I leave. I am so lucky I am his patient.

We like the doctor but we found another doctor closer to us. The office recently sent me an invoice…read morefor a visit my husband did 4 years ago. A $1k bill. We always have a great healthcare and this is definitely not acceptable. I called them 3 times to discuss. And never received a call back. Is this a scam??? So annoying. Updates- Someone finally called and she was rude and told me because she started back in Feb she couldn't really answer why they just billed me 4 years later. How ridiculous it is. Just because someone is new, and she was unwilling to make any research.

It's hard to find a good Dr. It's even harder to find a good Dr. who listens to you. It's damn near…read moreimpossible to find a Dr. you don't have to wait an hour to be seen. Dr. Mayes is down to earth, listens to what you say & finds a solution. My man had been having feelings of pressure in his chest & not being able to breathe. So they did stress test, cardio scan & multiple other tests. All negative. Came to see Dr. Mayes who did an allergy test on him, gave him some breathing meds & put him on allergy shots. Within 6 months all symptoms were gone.

Dr. Page is so calm and easy to talk to. The office staff could use some improvement but don't let…read morethat deter you from Dr.Page. He is awesome! I've gone to him for about 20 years now and would not see anyone else.

Your staff is incredibly rude. Kristen or Kristie or Karey accused me of lying. I called you on…read more809am on Monday Dec 30 to give you my new insurance information and to see if you were still in network. The lady on the phone told me that I should just bring my card in and the doctor accepts Anthem. Then I get another call today at 8 in the morning and I said the same thing. Would you like my card and new insurance info. She said no again bring in your card. Now I get another call just now where the staff tells me they'd like my insurance information. I said finally your going to take it ? I've tried twice to give it to you. She said NONE of my staff would tell you to just bring in your insurance card. Well, lady, I'm not a liar. Also I never want to your office again

From the owner: Texas Lung Care Associates is a warm and caring pulmonology practice dedicated to providing quality…read morecare for patients. Our board-certified pulmonologists and specialized team are highly experienced in the diagnosis, treatment and management of a wide range of lung-related health conditions. At Texas Lung Care Associates, our commitment to our patients is evident through our supportive environment and personalized attention from our knowledgeable staff who strive to go above and beyond for each individual we serve. If you're ready to see the difference a higher standard of care makes, request your first appointment at Texas Lung Care today. We can't wait to help you breathe easier.

Excellent Physician…read more When my family first moved to Grapevine in 2016, we sought a family doctor for the usual minor stuff. I searched the Internet, but it's so tough to really know how "good" a doctor is. I was looking for someone who took our insurance, was a good listener and allowed me to participate in my own medical care. For whatever reason, Hogan Medical for Your Family stuck out to me, and I also liked that they had two doctors and a Physician's Assistant (P.A.) on their staff. I called and made an appointment with the first available physician, which was Dr. Ashley Fagan. I was pleased we got the female doctor because two members of my family preferred woman doctors. The practice is now called Texas Health Family Care, but the excellent care is the same. From the front desk until check-out, I was greeted with friendly faces and helpful staff. Dr. Fagan was a pleasant surprise. I think we spent close to 45 minutes talking about my health, and then a plethora of other topics that we are passionate about. By the end of that first appointment, I knew that she was our new PCP. She asked loads of questions about my issues, gave me several recommendations for treatment and then listed to my concerns and preferences. She has no problem calling in refills when necessary and sometimes will say, "Since we've already talked about this, if medicine X doesn't work, just call me and I'll send in medicine Y," instead of making me come back in. She is mindful of my time, and if she has a crowded schedule, she will always say, "I'm enjoying our visit but I have to go," instead of coming in, halfway listening to me and then running out. Depending on how many other people are there, I can usually be seen within 5-10 minutes of coming in. I have waited longer than that, but that's because there are many other people there and I know that Dr. Fagan gives her complete attention to whomever she's talking to. The office is tastefully decorated, with a TV (usually showing the Home and Garden channel) and there's a Keurig coffee maker available for coffee, tea, hot chocolate, etc. The main nurse I've seen is Marilyn, a young lady with long, dark hair. I have never seen her look or act sour. She always seems concerned and has the patience to to speak with folks that have memory problems or just can't remember something. She handles triage (temperature, blood pressure, oxygen saturation and weight measurements) before the doctor comes in and writes up a quick summary of a patient's complaints so you don't have to repeat yourself to several different people. They also use MyChart, an Internet website that allows you to view test results, request refills and make appointments and payments.

I have always had excellent care at the office in Grapevine. Very caring staff and I have never…read morefelt rushed.

I've had three appointments. At each, I'd give an A+ to both the nursing and administrative staff…read more Dr. Vera is very pleasant, and his injections have diminished my pain level. Success!

Excellent care by Dr Vera. The nursing team is superior! The front and back office always answers…read morequestions and return calls promptly.