Have been with Dr Cooper 2 year no wand have nothing but great thins to say. He is very thorough…read morebut patient and will answer any questions. Strongly recommend him

Dr. Cooper is a family Doctor, so both my dad and I use this practice. Dr. Cooper takes the time to…read morespeak with you; getting to know you and your history. He is very pleasant and knowledgeable. During my dad's visit, it was clear that Dr Cooper remained current regarding medical trends and outcomes. He also took the time to call me to make sure an insurance related issue had been cleared so my dad could get treatment. That was nice. His staff is also great. Goodness knows I have tested their patience plenty! Julia has been particularly helpful. I am very happy, ecstatic even, that I found this practice. A good doctor, who takes time, and cares.

Dr. Neurgaonkar is very knowledgeable. I've been going to him for years. It's a small clinic but I…read morelove it. I moved 30 mins away and I still come here because I trust what he says. He does everything here, x-rays, stitches, blood work, everything. Love love love him!

This office is not closed. Best doctor I have ever been to. Staff is great. Very understanding…read moreand helpful. I would recommend to anyone.

Dr. Broad ax is the best!!!!! She is caring, kind, funny, real, logical, smart, up to speed and…read morefreaking awesome!!!

I received an email as a new patient to arrive 20 minutes before. I arrived 20 minutes before and…read morewas told I had to be there 30 minutes before and I would have to reschedule. Showed email and they said I could wait an hour. BS...no dr. is worth thos frustration!!!

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

I've been going here for about 4 years now and I love this office. I've never had a bad experience…read more Getting in touch with someone on the phone can be frustrating for those that are not technically inclined. But if you use the Healow app, the docs are pretty quick to respond plus your care needs are documented. I started using Bridlewood, Dr. Glaser and his staff because the last office I was at didn't listen to me. I'm diabetic and trying to find the right medication has been much trial and error but my last office brushed off my errors. So when I first started with Bridlewood, Michelle Hampton heard me and started me on my way to finding what worked. I was sad to lose Victoria Thomas but it was an easy transition back to Michelle and they really do care. I have trouble with getting medication but that's due to my insurance not the office. Michelle and her team have been in constant communication with me and are eager to help where they can. I've had nothing but a pleasant and stress free experience working with the Bridlewood staff. My one complaint would be that I never got an Amazon gift card!

This is a wonderful medical practice with caring a caring physician and staff. Dr. Rishikesh…read moreactually listens to you and talks with you rather than "talking at you." That's important to be able to know the doctor is really listening to me rather than just clicking boxes on the computer. The focused attention from such a skilled physician can be hard to find today, but that's what this practice is based on. I recommend Ortus MD to everyone looking for a primary care physician.

I've been a patient at HV Family Medicine for over 10 years and have always trusted the care I…read morereceived. I even referred my 76-year-old father to them, which makes what happened recently all the more disappointing. With HV's transition to a membership-based model starting May 30th, my father scheduled a physical for May 27th. This was an important visit due to a recurring infection that required bloodwork. He followed all instructions, fasted, and even received two reminder emails instructing him to arrive at 8 a.m., fully hydrated and 15 minutes early--which he did. After waiting nearly 20 minutes in the lobby, he was called up to the front desk and informed he would not be seen because he hadn't joined the membership program. No prior call, no warning. When he asked why he wasn't notified ahead of time, no one had an answer. This appointment was before the transition date, and to turn away a 76-year-old patient with known medical issues--after he followed every instruction--felt unacceptable. It wasn't just poor communication, it was a failure of care. We expected better from a practice we once trusted and held in high regard.

I feel like this place has become a commercial office. Herd them in, herd them out. Used to be a…read morefamily practice. Nice friendly people. Not anymore. It's a shame. Reception area doesn't have the warm and cozy feeling it used to have and employees couldn't care if you're there or not.

Have been a patient for 15 years! Just got dropped like a…read morehot potato, for a new type of membership service! Not a player after so long to be forced to pay upfront $2550! I'm out

Bedside manner like no other. He really cares about his patients. The staff are always helpful.read more

I couldn't agree more with the other comments. I am searching as well and NONE to happy with Well…read moreMed not informing me she left the practice even though they said they sent a letter out back in March when this happened I guess???? &/0r they said insurance would have notified as well. That is BS, and even if it wasn't, I'm private pay so wouln't be informed. They are telling me I'm now under a new Dr. Gillem, who I have never met and "oh, her first available is months out!!" I understand Dr. Gillem is supposed to be a good Dr. but this was handled badlly. Dr. Bucan has been around this are for years and was one of the last physician's to go under corporate umbrella instead of her own practive. Such is the way the whole field has gone for many reasons. So first it was USMD which was awful with central intake, could not get direct to FM office. Instead, calling a center in Irviing and then hope they got the message right and gave it to the right person. The other option is to use the portal. I like that but again, it's only as good as the people on the other end. I had hopes when they went under Well Med. At least now you can contact the office directly and they have been friendly but in a pickle themselves. They are dealing with a lot of persons that are devastated. I had a telephonic visit with Dr. Bucan in March and there was nothing mentioned of her leaving. I've been with her so long, I think she would have told me and all of her patients if she could. She is a rare gem of a doctor as far as her knowledge, compassion and 'bedside' manner. Yes, she could run behind which probably was affecting their almighty $, because she LISTENS and takes time with her patients. She explains things in a way a lay person can understand. If I find her I will come back to post.

She left the practice recently and I'm devastated. They won't tell us where she is and most of her…read morepatients are so sad. She's the best doctor ever!

So I was informed after scheduling 2 knee surgeries this fall that Orthopedic Associates no longer…read moretakes Humana PPO. As of August 1st. Some things are out of control with insurance especially when Orthopedic Associates makes a decision to go with another book keeping system in the middle of the year. Just letting you know. This was a decision by management and billing company. I really liked my surgeon and the care but now have to find another doctor.

I cannot say enough great things about Orthopedic Associates, especially Dr. Cantrell and his…read moreincredible team. Dr. Cantrell has performed multiple knee surgeries for me as well as a shoulder surgery, and every single time the results have been outstanding. His skill, precision, and consistency are truly remarkable. What really sets Dr. Cantrell apart is the way he listens. He takes his time at every appointment, explains everything clearly, and always works to find the best possible approach for each specific situation. You never feel rushed, and you always feel heard and confident in the plan moving forward. The staff is just as exceptional. Julie and Peyton are absolutely amazing,professional, kind, responsive, and genuinely caring. They make the entire process seamless, from scheduling to follow ups, and they go above and beyond to make sure you're comfortable and taken care of. If you're looking for an orthopedic team that combines top tier surgical expertise with compassion, attention to detail, and outstanding support staff, Orthopedic Associates and Dr. Cantrell's team are second to none. I would recommend them without hesitation.