I developed a severe left ear infection, and chose CareSpot via a referral from Blue Cross…read moreMedicare. It was my first experience in an urgent care facility, and it couldn't have been any better. Every staff member and doctor treated me kindly, compassionately, and all were friendly. They took me in at my appointment time, explained what was going on with my ear, and called in the prescriptions to the pharmacy. It was a much better experience than I ever received at my primary care physicians office, and I will go back to CareSpot Urgent Care anytime I need their services. It's been two days since my visit, the medications have worked well, and I feel like myself again. Many thanks to everyone at CareSpot. You're AWESOME!!!

I've been here only once front office was nice but they don't really treat anything if you have a…read moresevere element. Or if you have a severe element I can understand liability reasons

Very friendly and helpful to give deaf client who I am. I'm thankful for their patience to…read morecommunicate so smoothly with VRI. They made me more comfortable and confident. I definitely will come back again. Best place for the deaf's community~ thank you so much! I appreciate it greatly!

No licensed medical doctor on location. Waiting time to be seen AFTER being placed in to exam…read moreroom was over an hour. Made Multiple visits for same upper respiratory infection. Do not recommend. Find a licensed medical doctor instead.

It took 4 phone calls from myself, multiple phone calls from my pharmacist and 2 trips to their…read moreoffice to get a simple prescription filled Spoke with primary physician there who instead of helping with the situation became loud and belligerent Terrible experience

My prescription was not submitted to the pharmacy. When someone was in pain it's highly important…read moreto get the medication. I was in the facility for 1hr and 45min. I'm told by Mike he will send my prescription, but the pharmacy did not get anything. Care needs improvement for sure. I have to see another physician to get the medication.

Not sure why people are giving this place poor reviews. Stopped here while traveling and knew I…read moreneeded some medicine to get back to health. Facility was super clean inside and it was nice to see the waiting area mostly empty. I knew I wouldn't have a long wait. The receptionist was very friendly and professional. Took my insurance info, had me fill out a brief questionnaire and had me pay my copay. Was in the back within ten minutes and saw the PA in another five minutes. The PA was very engaged, made an analysis of my situation, and prescribed me the appropriate drugs which they called in to the nearby pharmacy for me. Overall I give them five starts and would come back if I'm ever sick in St. Augustine again.

There was a problem with an error on a claim and they are helping. To resolve the issue.read more

Went to have an anal area looked at for possible Hemorroid issue but was in immense pain on skin…read more Physician Assistant only asked me questions and never looked at me and took for granted it was hemorroids. I asked him to look and he barely bent me over and did not even look. I ended up going to hospital ER hours later to find out it was an anal abscess and had to be drained asap under Anesthesia, caused an anal fissure and fistula. This urgent care place was a joke and total waste of time, money and trust in healthcare at this place. Only thing the PA wanted was to take money and toss me aside with no interest in my painful ass skin condition he did not look at without my directly telling him I wanted to be looked at since I was paying to be seen and in pain. I would rank this place a 0, And the Hospital ER doctor was upset at that because all the PA at urgent care had to do to was quickly view the anal area and skin to know it was an abscess. Worthless urgent care center and the PA should be put on probation.

Flagler Hospital has treated my mother so well in the past. We came today on the recommendation of…read moreher doctor. She has fallen 4 times in the last 5 days and he wanted them to check her out and maybe admit her for observation. She had a small cut and bruising on her right arm. He patched that up and discharged her. We waited an hour after the nurse told us she was discharged and we disagreed for him to come back somewhat agitated and loud. He eventually ordered blood work, urinalysis and somewhat later a CT scan of her brain. So eventually the right thing but much disconnect between patient, nurse and doctor. I'm sure he's very good but communication broke down here tonight.

So, since its incorporation into the University of Florida, the ER had drastically improved…read more I had a good experience there which led to an admission. But some months later, I returned for a different issue. Much to my surprise, the horrific Dr. Miguel Machado appeared. This was the guy who saw me at the old Flagler ER. He's a retired neurosurgeon who is blatantly macho and sexist. My first encounter w/ him was a disaster--he was too busy being contemptuous of me to actually take the appropriate measures to treat my chief complaint. This resulted in my having a stroke. I thought that with the University of Florida incorporating Flagler, they'd give him the boot, as the current accepted practice is that only physicians trained in emergency medicine are supposed to staff ERs. Imagine my surprise and horror to go back to Flagler a 3rd time for a different issue, thinking it was now Machado free and therefore a safe ER, and to encounter Machado AGAIN! He armed himself with 2 beefy aides. As he himself is beefy, I was confronted by 3 hostile appearing men. Just the thing when one has an emergency. I knew I'd get nowhere and in fact didn't, so I left. I went to the Baptist South ER where my problem was treated promptly by a pleasant male ER dr. What a difference! However, I complained not only to the Flagler ER and hospital admins but to the State of Florida Board of Medicine. I heard back from them, but not from the Flagler people. I have heard no more since about any actions being taken. So, if you can choose, and aren't taken there by ambulance, go to Baptist South!! That will assure that you won't meet the hostile and incompetent Machado in your moment of peril. The hospital did send me a bill for $632.00 which I am contesting.

Dr. Michaels is an excellent primary care physician. The office staff are friendly and caring.read more

I've been going to FM medical for the past four years... I'm very pleased with the care that I…read morereceive there. I like the doctors and the PA - they've all been fantastic and helped me out tremendously. I will say it's been more challenging lately a timely appointment... but I'm happy to have a good doctor there.

They make sure you're not covid ill, they also check your temperature and always very polite and…read moreprofessional. I love it here.

Office in Palm Coast would not recommend to anyone. Very unprofessional and rude staff. Always in a…read morerush and can't answer any patients questions- they just don't listen.