Dr. Hamza came across as very attentive and courteous during our first meeting. Did not rush…read more However, the follow-up was awful. No returned phone calls, protracted appointment times, delayed filling of medications, and grumpy front office staff. Note: She has just sent a letter notifying patients she is moving to concierge medicine. You will now have to pay an extra out-of-pocket $2,600 annually to get into her office. Good luck.

She is just the best! I enrolled on her new Concierge practice because I would not consider going…read moreto anyone else.

My wife and I have had Dr Haworth as a Doctor for 20+ years now. We have never had a problem with…read moreher answering questions, or calling back after hours when needed. She also took care of my 83 year old mother with great care and respect. Dr. Haworth ordered a test that eventually showed I needed a quadruple bypass which probable saved my life. The Cardiologist up to this point had missed it. She is a very thorough and proactive medical Doctor, I would highly recommend her to anyone who wants a doctor who cares.

Best. Doctor. Ever. If you get a chance to see Dr. Haworth, you will recommend her to all of your…read morefamily, friends, the pizza delivery guy, random people at the buffet, your mail person and even the UPS driver. She's that good.

0 STARS!!!!! STAY FAR AWAY -- THIS IS SERIOUSLY YOUR FIRST…read moreAND ONLY WARNING. This office is an absolute nightmare. The office manager, Shelly, shows a shocking lack of empathy -- which is unbelievable for someone working in healthcare. They are far more focused on money than on actually helping patients. I had just made a large payment toward my balance the week before, yet they refused to see me unless I paid even more on the spot. And they were the ones who made me schedule an appointment just to have FMLA paperwork filled out, even though I had already been seen the week prior and had just gotten out of a five-day hospital stay in severe pain. When I tried to explain that I had already paid, Shelly became confrontational instead of offering help. That set me off, and yes, we argued, because she was literally telling me to leave while I was in 10 out of 10 pain. And with nobody above her to escalate concerns to, I had nowhere to turn. They keep forcing unnecessary appointments even when I can barely make it in due to the pain I'm dealing with. It genuinely feels like they care more about billing than patient care. My experience with Dr. Keefe was just as awful -- he was rude, dismissive, and repeatedly made unnecessary comments about my weight, despite the fact that I've lost a significant amount over the past year and normally work out almost every day. I explained I couldn't work out while in 10/10 pain, and he still insisted I "should be doing it anyway." It was degrading and completely unprofessional. To make things even worse, Dr. Keefe refused to fill out my FMLA paperwork, claiming he "didn't know me well enough," even though the only reason I was seeing him was because my regular doctor is on maternity leave. When I asked what I was supposed to do, he told me to try to get my neurologist to fill it out -- even though specialists do not handle that type of paperwork. It was unhelpful, inconsiderate, and showed zero understanding of basic patient needs. I ended up having to call back about the mistreatment, and thankfully another doctor agreed to fill out the paperwork -- but I should never have had to fight that hard for something so simple while dealing with a serious medical condition. Not long after I stood up for myself about how I was treated and filed a complaint to the medical board about Dr. Keefe, they decided to discharge me as a patient. It truly feels like I was dropped simply for advocating for myself during a highly vulnerable time. This has been one of the most frustrating, dismissive, and disappointing healthcare experiences I have ever had. Luckily the doctor treating me in the hospital has a practice so I was able to get into him to help manage my condition but they show no empathy at all and just want your money!

Dr Reddy has been a very good physician for myself and my family. He applies both holistic and…read moremodern aspects to his treatment plan for each patient. The office has always been very clean, his staff are very professional, and he offers great quality care.

While Lori was courteous, my experience obtaining a prescription through Hale Family Practice has…read morebeen unacceptable. On two separate occasions, my prescription was denied due to a lack of response from the provider. I confirmed with my insurance that multiple requests for required follow-up information were sent to Hale Family Practice and went unanswered. This lack of communication has directly resulted in repeated denials and unnecessary delays. This issue has now persisted for over two months without resolution. As a result, I am forced to find a new primary care provider and restart the entire process. This situation reflects a serious breakdown in communication and has caused significant frustration and inconvenience. Save your time and money and go somewhere else.

WORST PROVIDER IN LAS VEGAS AREA!!! Do not recommend, never…read morereturns calls, never do what they said they're going to do. Too much follow up needed. Never have I ever experience care like this EVER. Terrible service from the receptionist down to the provider. Only one here with empathy and some sense is Joanna the MA at the Tropicana location the rest are useless.

Office experience is always professional and quick to respond. Jenna is an awesome Primary Care…read moredoctor. She also has a great medical staff working under her. If your looking for a new primary care doctor. You should give Bamboo Family Clinic a call. Jay R.

I've heard great things about Grimes, but unfortunately, my experience with the office staff and…read moretheir procedures will prevent me from ever returning. I made an appointment and received a message asking me to complete the online forms. I'm not comfortable putting all of my personal information online, so I opted to fill them out in the office instead. I arrived 10 minutes early to make sure I had plenty of time to complete any necessary paperwork. When I arrived, I was not greeted with a hello or even a simple acknowledgment. I filled out my name at the front desk, then had to knock on the clear glass window to get the attention of the women sitting there. Once she opened the window, I was informed that because I had not completed the online forms 24 hours in advance, my appointment was canceled. Excuse me, what? Nowhere on the website, intake forms, confirmation messages, or any communication I received did it state that the appointment would be canceled if the forms were not completed online 24 hours beforehand. I received a confirmation text on Saturday, another text today, and an email confirmation today... none of which mentioned this requirement or gave any indication that my appointment was at risk of being canceled. The lack of communication and the way I was treated upon arrival made for a terrible experience. It didn't look or seem like any drs office I had ever been to in the past. Since when does technology have to overrule every single thing we do. So beyond frustrating.

Great doctor, very friendly and speaks portuguese!definitely recommend, price is also very goodread more

I was a member at the Hawkes Clinic a while ago. For my once a year bloodwork and physical exam it…read morewas convenient. But two years ago I decided to quit my membership. As a healthy patient with lab readings all in the normal range, I didn't really find the need to go see him other than those yearly visits. All the other months I wasn't seeing him I still paid the $60 monthly fee which amounted to $720 a year for one annual physical and bloodwork. It wasn't really cost effective. Direct primary care sounds good in theory. But having a pay per month membership fee (as opposed to a patient paying only for the services that are used) makes it a costly proposition for those who are in good health. I was basically subsidizing the cost of the people who were more regular visitors, which is the same idea as insurance (albeit with a benefit of less paperwork and bureaucracy). With the few times I did visit Dr. Hawkes the office was friendly and professional. But I found that the practice wasn't a good fit for me. Not everything he was communicating to me was accurate to my situation and I disagreed with some of his views. I would totally recommend him though for a patient who needs help treating diabetes, heart issues or any other common conditions (that don't require a specialist). If a person needs guidance from a physician in losing weight, he is the ideal person to go see.

My boyfriend went for a annual check up and has insurance and at the time of the appointment, he…read morepaid his copay then got a bill for his appointment. Isn't the point of the copay and his insurance is so that he doesn't have to pay another bill afterwards? And then when he tried to get an itemized receipt, the agent over the phone refused to provide it for him stating he has to stop by the clinic because they don't do it over the phone. Which is very inconvenient having to take time off from work to drive extremely far for his receipt. All I'm hoping is that when we do go to the front desk, they will be able to provide his itemized bill properly right then and there, because otherwise, this would be extremely unprofessional.

Updating my review because this practice has changed drastically. Heather Harvey no longer works…read morethere and a lot of the doctors have stopped too. They are not accepting any new patients so I have to find another PCP at a completely different practice with no help from P3 at all. They changed their insurance policies but are not consistent in their messaging so I have gotten conflicting information from multiple agents. I feel bad dropping this place down to 1 stars but this is no way to treat patients. Prior to Heather Harvey leaving I was very happy with my service here and thought this facility was well run. Now I'm scrambling to find an alternative place while healthcare staffing is already a challenge. Very disappointing.

This has been my primary care doctors office for like 15 years now. Every physician is wonderful. I…read morefeel they listen to me. I respect them and their time, and they respect me and mine. When I had no insurance for years, they still saw me and assisted me with a cash discount so that I could still access healthcare when I needed it. When I leave a voicemail for the office staff or a nurse, they always respond when they say they will. Things to keep in mind: I always arrive early, I always come prepared, I am concise and to the point when talking to the providers, and I bring a good attitude with me everywhere (yes, even when I'm sick). It's important to respect how hard ppl work and how busy medical employees are. I find that when I behave like a kind human, I'm treated like one.

Excellent medical care. Taylor Stinnett PA-C has been a…read moretotal life saver! Literally with his thorough and compassionate care he saved not only my physical health but mental health as well. You won't be disappointed!

I am a patient of their primary care practice and of their weight-loss clinic, and I am beyond…read morepleased with both. First, let me talk about the weight-loss clinic. The staff work with you on a medically- supervised food plan with prescription medications and supplements, such as Vitamin B injections. I am followed monthly by a physician, and check-in weekly with the nursing team to measure my progress. My insurance does not cover this program, but I find it very reasonably priced, and they occasionally offer special pricing, so be sure to ask. All of the staff, from front office to back office, are friendly and helpful, with a special shoutout to Zoel for being my personal cheerleader. My family and I also are patients here for all our healthcare needs. We never have a long wait for an appointment- they even offer telehealth- and the office staff is quick to respond to phone calls. They have extended hours and even accommodate walk-ins. Very impressive.

We have now switched our entire family over to Sandra Henemyer for our medical care. We have a…read morespecial needs adult and we are both Senior citizens. She has been remarkable in helping us find the resources we need and finding answers to our medical needs. She is mostly at the Jones office however we have seen her in both offices. She always spends time with us and we never feel rushed. She stays on top of current medical options so we also feel she is constantly looking for answers for her patients. If you need a medical office I would sure ask for her!

My husband was looking for a new doctor who had openings coming up soon and decided to take a…read morechance on her despite there not being many reviews online at the time. She was extremely condescending and rude to us, taking every opportunity to tell us how dumb and ignorant we were (even when we were very informed, having researched the topic in question). She also seemed to take every opportunity to tell us how smart she was, how much experience she had, whom she knew in local hospitals, etc. She wanted to treat and order tests for my husband solely based on her interpretation of his labs, without any questions about his symptoms or history. We had to really fight and talk over her to get her to even register some very significant, relevant info from his patient history. Even then, she wanted him to do some very expensive tests we would have had to pay for out-of-pocket and which would have involved lots of time and hardship and unnecessary procedures, when he had no symptoms to indicate these tests were needed (just the lab results, which could have meant many different things). She also missed the condition that my husband actually had. When a lab test came back abnormal that went along with and supported what his symptoms and patient history had caused some concern about, she didn't contact him about it or make any mention of it. He had to take the result to a different doctor who ordered him the medication (Lactulose) and testing that the lab result suggested were necessary, and it did help him. It was a really negative experience. I have debated whether to share becuase I don't want to put negativity into the world, but I thought it might help others to share our honest experience. It was such a negative jarring experience and she was so rude to me -- ruder than anyone has been for maybe 10 years -- that I thought sharing might help others to avoid the negative experience we had, which ended up being expensive and emotionally difficult while we were already going through a lot trying to cope with and confirm his diagnosis. She might be a good doctor for some, and she is certainly very knowledgeable, but we had a very bad experience.

Dr. Hixson is an engaged and experienced physician that has taken her time with my myriad of health…read moreissues that I put off for some period of time. She is easy to get a hold of and is quick with communicating results with me. She has given me great referrals when needed, but most of all... she listens! I've worked in healthcare for years and she understands my thought processes and listens to my worries and keeps me focused on my goals. I'm grateful to have found her; she is a hidden gem in a beautiful new office!