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    Caremed

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Helping Hands Veterinary Surgery and Dentistry of Virginia

    Helping Hands Veterinary Surgery and Dentistry of Virginia

    4.5
    (204 reviews)
    7.6 mi

    I can't speak highly enough about Helping Hands Veterinary. After taking my senior cat to our…read moreregular vet, I was told he would need extensive dental extractions that could cost anywhere from $3,000-$4,000. While researching options, I somehow found myself on Helping Hands' website, and I'm so glad I did. Their pricing was straightforward and transparent, with the flat fee including blood work and everything else needed for the procedure. When I arrived, the intake process took about 30 minutes, and the staff carefully walked me through exactly what they were going to do. They told me I could pick my cat up around 5 PM, which gave me the rest of the day to explore Richmond. While waiting, I grabbed breakfast at The Fancy Biscuit, walked around Virginia Commonwealth University, did the canal walk, learned about the history of the bridge the Confederates destroyed while retreating from Union forces, and even stopped by a brewery with an amazing outdoor area. Richmond ended up being a really great day trip. When I picked my cat up, they told me he did great. He did end up needing many teeth removed, but I could immediately tell he had been well cared for. We're now two days post-op and he's already eating again. They also sent us home with all the medication he needed. This place is absolutely amazing. Affordable, compassionate, organized, and clearly staffed by people who genuinely care about animals.

    This place has become incredibly disappointing. I originally found them because they were…read morerecommended as an affordable option. At one point, the basic dental service was around $260. When I called about a month ago, the price had already increased, and now it's over $500 just for the basics. While reading recent reviews, I noticed another customer shared that their dog still had rotten teeth after receiving treatment here and ended up having to go to a different veterinarian for another dental procedure, spending over $2,000 total. That's extremely concerning, especially for those of us with senior dogs. The last thing I want is to put my dogs under anesthesia more than once because a procedure wasn't done properly the first time. My experience with the front desk staff was also frustrating. I simply asked what records and requirements they needed from my veterinarian, such as wellness exams, bloodwork, or other testing. Instead of clearly answering my questions, I felt dismissed and spoken to rudely. The conversation quickly turned into being told that if I used another veterinarian, they would need to perform their own exam anyway. It felt more like they were pushing me toward either their $500 package or their $1,700 package with X-rays rather than helping me understand the requirements. I spent a long time saving up to get dental work done for my two senior dogs, and this experience has made the process much more complicated than it needed to be. At this point, I'm considering staying in New York and finding a local veterinarian instead. It's unfortunate to see a business build its reputation on being affordable and accessible, only to move away from the very reasons so many people chose them in the first place. Even more concerning are reports suggesting that some pets may require additional procedures elsewhere, forcing owners to spend more money and put their beloved pets through anesthesia again. That's something no pet owner wants to experience.

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    Comfortable lounge with TV, sofa, charging stations....
    Comfortable lounge with TV, sofa, charging stations....
    Map of where "patients" are from
    Map of where "patients" are from
    Helping Hands Veterinary Surgery and Dentistry of Virginia

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    Fin & Feather Pet Center

    Fin & Feather Pet Center

    2.4
    (29 reviews)
    9.6 mi

    This is the oldest locally owned pet store in the city and one of the few places I can find my…read moreShepherd's favorite dry food, Natural Balance. The staff is really friendly here, and much more knowledgeable than the young kids that work at chain stores like PetSmart and Petco. They stock a lot of specialty products that you can't find anywhere else. I shop for my dogs and cats, and always pick up a special treat at the gourmet bakery here. They also have tons of fish and aquarium stuff if you're into that. It's not always cheaper than the big-box pet stores or grocery store, but they do have coupons and specials on their website.

    Gross is the only way I can describe this location. You open the door and you're blasted with the…read moremusk of uncleaned cages and animal waste. My wife and I came in to check out there aquatic section and boy howdy was this place a wreck. Tank after tank had lethargic fish, with the majority also having dead fish thrown into the mix as well. All the displays were dirty, and even the products on the shelves had layers of dust. By far the worst part was when I brought my wife over to see the hissing cockroaches. It wasn't so much a tank of hissing cockroaches, so much as a tank of hissing cockroach PARTS. On top of that the entire bedding was alive with some kind of writhing, maggot looking worms, and there even seemed to be a giant black window spider ticked away in the back corner. I give this location a rating of sad and embarrassing.

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    Fin & Feather Pet Center
    Fin & Feather Pet Center
    Fin & Feather Pet Center

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    Caremed - homehealthcare - Updated June 2026

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