This facility is amazingly. The staff is so attentive to the residents needs. They treat the…read moreresidents like family. When I took the tour I was amazed at how clean everything is. It is a home atmosphere. When I realized that I could no longer take of husband at home I had to make the difficult decision of finding a place. I visited several facilities and none compare to Arden Courts. My husband is receiving outstanding care. He has many health issues besides dementia and all of his needs are being met. When I take my husband home for a few hours, he tells me he wants to go "home". That says a lot about his care and I know he is happy and healthy. Thank you Arden Courts staff for all that you do for residents.

How ironic! The photo posted is the final photo I took as I was moving my Father out of the…read morefacility because they falsified documents when my Dad fell. Could say more, but will leave it at that.

Good evening I do not understand why people write some of the nasty and un true about any that…read moresad I have a love one in careone and he is happy at first he did not come out of his room at I met the activities Director a.d we talked and now went I visited I can even fine him he in activities GretaSmith kept her word thanks GretaSmith for all that you and your team do keep shining

Please don't not apply to activities!!! Director Greta Smith…read moreis a nasty and unprofessional worker. She is very rude and she doesn't want certain patients to be in the day room. She is disrespectful and a hypocritical person. My father was here and she told us to get out of the day room because we were having lunch and told us to go to the dinning room to eat. If I'm paying the bills to have my father to stay here he has every right to eat wherever he wants. I didn't want to mention this but I have witness multiple times of her screaming and being rude to her staff like crazy person . Also noticed her yelling at a resident because he wanted to sit next to the tv at a point where he was going to cry. She seems to like to belittle people. I don't want to imagine what happens behind doors. She sits in her office with a heavy set person and seems to be talking in a way I assume isn't the way to talk about other people which is not acceptable because My father at times likes to go to the day room and could be listening. Please if you're planning to apply to activities please apply or bring your family here try go next door because they are treating my father with more respect and love than this place where there is people who only care to receive a paycheck and have no remorse

I have been a resident at this facility since 1/16/26-7/2/26…read more The building is of old converted construction and occasionally, there are problems with the heat and AC. The building does need a complete plumbing and AC update. The maintenance staff does work very hard to keeps things operating properly. There are a few young ladies who work here making appointments and doing other paperwork for the patients. I will not mention any names but we all know who they are and I have to say Thank You to to them for their help and pleasant attitude. Sometimes I drive them crazy but they are very understanding and accommodating. The facilities social worker is very pleasant and helpful. There are minor (and sometimes) major operational problems with the facilities three Hoya Lifts. My room, the hallways and common areas are cleaned everyday of the week (not that they need It). In other reviews, some stated, upon entering the building, there was a strong odor of urine. I have been here for some time and I have never experienced that. There are everyday activities to keep the residents occupied and stimulated. The food is not 5 stars but it is fairly good for nursing home standards with a few outstanding dishes. There is a problem with some of the kitchen staff not being able to read and understand what you ordered due to the language barrier (or they just don't care). The kitchen director is constantly trying to correct the problem. However, as of this writing, the problem continues almost every day, three meals a day. I hope that he fixes it because at times, it can be very, very frustrating. Going on six months and NOTHING has been corrected. You would think that after six months, the problems would be corrected but not this place. Some will think that I'm a racist and I don't really care because everybody that knows me, knows differently. Everybody is entitled to work, however you should be able to communicate in the language of the country where you reside and are employed, no exceptions. Dock them an hour's wage for each mistake and in a few days, they'll be speaking perfect English:) As far as the nurses and nurses aides are concerned, its the same no matter where you go. Some are pleasant and like doing their job and others are very lazy and just plain miserable and unfriendly. There are some that would expend more energy trying to get out of doing their job properly than doing it right in the first place. I am not going to mention any names but I think that those not so nice and unfriendly people know who they are. However, to the pleasant and helpful staff (which there are quite a few and I won't mention their names), I have to say Thank You for making my stay a little more bearable, you were very kind to me. What drives me crazy is how some of the nurses are not fully prepared when it comes to providing such items as wound dressings, colostomy supplies, etc..... When one nurse gathers supplies for a patient, the others act like squirrels stealing the stored supplies for their patient's use. Example: I needed a wound to be dressed which should normally take no more than ten minutes. An hour later, the nurse returned because she had to search two other floors for the proper dressing which is extremely inefficient, time consuming and not very helpful for the patient. As I leave, I am giving this facility a 2.5 star rating and I hope that the owners and staff read it and make the necessary corrections and improvements because when you're recovering from an illness, the patient does not want to tolerate all of these petty, easily fixed problems. I would like to mention a few names of some of the people that were so kind to me but I won't. They know who they are:) Reply, Reply All or Forward

Horrible!!! Would not send a love one or even an enemy…read morethere!!! Over night the staff was not responsive! My husband acquired an infection there and Ultimately died!

Independet Living Housekeeping not GREAT…read more Not friendly. Not pleasant They seem not to like there Job

I was at Oaks for a couple of weeks for rehab, don't consider having a love one go there. The aids…read moredon't come when you need help, at night I would hear patients crying for help. some were in pain, some needed to use the bathroom. I saw 2+ different aids sleeping in a chair the entire night as patients cried for help. one aid was a female and one was a male. someone stole my ring and other things from my bag while I was in PT, my relatives bought me an edible for Valentine's Day and it cost 100 dollars which I never received. someone stole it and we were never refunded the money. Your suppose to get a shower twice a week but the aids are lazy and don't come, and when you ask they have attitudes. The PT staff were ok but a few come to get you and don't even say hello and are on their cell phones the entire time. The nurses are overwhelmed and some were nice especially Noami was the best one there. The activity program is a joke, you sit in the all purpose room and do nothing. The aides are the worst my bed wasn't changed in 4 days, no one comes when you call them. No one cares there, stay away. It was the worst I've ever been. If I could give this place e a zero I would.

Amazing place to be and to visit. Everyone so caring and carful and friendly and so loving..read more

Love everyone there. They were so great to my mom. Wonderful caring staff, especially in the memory…read morecare unit.

Terrible place. Management is horrible. My loved one unfortunately spent six years at this…read morefacility. Health aids are wonderful but under paid. Food is not good. Once they take all of your money they will tell you they have no more beds available. Management are very unprofessional and extremely rude. Especially woman in charge. Plenty of nice facilities around. Will go in at one amount and will double in no time. Also over medicate residents. Very dirty, bugs everywhere.

My mom is a resident there currently, and can i just say, the staff is amazing. very professional,…read morethe waitstaff is punctual. you can genuinely see that everyone working there has good intentions, this isn't just a job to them.. you can feel the love at the chelsea. I highly recommend!

It is immaculate. It is not understaffed and the staff is very attentive and kind. The building,…read moreand its environment are beautiful. My husband is very difficult, but they calmed him down.

The food is below par. My dad couldn't eat it. Construction in entrance is a total hassle.read more