I was in the hospital for approx 6 days. I want to say I had two of the best nurses, the first…read moreSophie she was patient kind considerate she answered all my daughters question and they were a lot but so so understanding. The world needs more nurses like her. the other nurse who made an impression on me was Israe she also was extremely kind to me. I had not been to a doctor in 40 years so I was scared but the care of these nurses but me at ease. I would definitely recommend RWJ to anyone and the doctors and nurses were absolutly amazing .

pess is now rwj was there broke my arm dislocated my…read moreshoulder drugged imprisoned me sent me to clara mass imprisoned again robert wood johnson university hospital should be closed for abuse of me direct testimony care non existent experience never again

This review is strictly for the Women's and Children's and Maternity part of the hospital…read more Absolutely loved our experience here!! On September 2, my wife and I came in at 9am for her induction. From the moment we walked in the door, she was treated like a Queen and shown love and kindness by every single nurse and doctor. We are absolutely blessed to have such a wonderful experience.

Date of incident: September 17, 2026 Facility: Saint Peter's…read moreUniversity Hospital Department: Emergency Department I am writing to formally express my concern regarding the care I received in the Emergency Department on 9/17/ 2026 at Saint Peter's University Hospital. I initially presented for an appointment with my pulmonologist. I had previously been diagnosed with pneumonia, but the treatment I had been receiving was not improving my condition. Because of this, I decided to see a specialist. After evaluating me, my pulmonologist referred me to the hospital's Emergency Department for further evaluation and testing. He also communicated with the physicians in the Emergency Department regarding my condition. While I was waiting for the results of the tests, I began experiencing an episode of atrial fibrillation (AFib). I called for assistance and informed the nursing technician, "I don't feel well; I'm having an AFib episode." She performed an electrocardiogram (ECG), which confirmed that I was experiencing AFib. I was then connected to a cardiac monitor so that the nursing staff would be alerted. Several nurses came to check on me because of the monitor alarms, but the physician did not come to evaluate me promptly. I asked where the doctor was and was told that he was busy. I understand that Emergency Departments can be extremely busy; however, I was experiencing an active cardiac arrhythmia and felt that my condition required timely medical evaluation. When the physician eventually arrived, he asked me a series of questions. I answered some of them and then asked whether he had reviewed my medical record. He responded that he wanted to hear the information directly from me. He then had me sit upright. My symptoms continued, and the physician left my treatment area. Because I continued to feel unwell, I requested that the physician return. When he came back, I asked whether medication would be prescribed to help regulate my heart rate. He responded that he needed to order an ECG. I explained that an ECG had already been performed and had confirmed the AFib episode. He nevertheless stated that he needed to order another ECG. I was concerned about this approach because I was continuing to experience symptoms associated with AFib. I am a registered nurse with a bachelor's degree and two master's degrees, and based on my professional experience, I was particularly concerned about the need for timely assessment and management of my heart rate and overall cardiovascular status. The physician subsequently stated that he was going to place an order for medication or treatment and left. Some time later, I asked the nurse what had been ordered. She told me that she did not know because the order had not yet appeared in the system. The order appeared later. During this period, another physician came to my treatment area and stated that they were going to take several steps to address my condition. The interventions were successful in bringing my AFib episode under control. I am grateful that the second physician intervened and that my condition eventually improved. However, during the preceding events, I felt extremely unwell and genuinely feared that my life could be in danger. I did not feel safe or confident that my condition was being addressed with the urgency I believed it required. My concerns are specifically regarding: 1. The delay in physician evaluation after my AFib was confirmed. 2. The fact that I continued to experience symptoms while waiting for further intervention. 3. The decision to repeat an ECG after an ECG had already confirmed the AFib episode. 4. The lack of clear communication regarding what treatment or medication had been ordered. 5. The overall communication and response to my concerns while I was experiencing an active cardiac arrhythmia. 6. Whether appropriate emergency-department protocols and prioritization were followed in responding to my condition. I am requesting that the hospital conduct a thorough review of my care, including the medical record, ECG results, cardiac-monitor records, medication orders, timestamps, nursing documentation, physician documentation, and the timeline of the interventions performed. I would also appreciate a written response explaining the findings of this review and whether the care provided was consistent with the hospital's policies and appropriate standards for a patient experiencing symptomatic AFib in the Emergency Department. My intention in submitting this complaint is not simply to criticize the staff. I believe that situations involving patients who feel that their lives are in danger should be carefully reviewed so that any problems in communication, prioritization, or clinical response can be identified and addressed. Thank you for your attention to this matter. I look forward to receiving a response regarding the investigation. Sincerely, Quisqueya Peguero September 17, 2026. Date of the service of Emergency Department.

I had to come to this hospital for Radiation/Chemo that my local hospital didn't offer for my…read moredaughter. At first I was reluctant to try a new hospital because I have been with the same team for almost 5 months. After weighing the options best for daughter I decided the week stay at Bristol-Myers would be better for her. I am so glad I made that decision. I can tell this hospital took time and planned how to best meet the needs of families who have to spend multiple nights. The food was great, the room spacious, private parent area with bed (not the most comfortable) but better than sleeping in a chair, teen room, video games in the room, kids can not only leave the area but the floor as well. The best part was the accommodating, warm, welcoming staff. My daughter and I love love love this hospital...

My daughter was a patient at this hospital for complex hip surgery, performed by Dr. McPartland…read more He, his entire staff, and the hospital were wonderful. We spent 4 days and received excellent care around the clock. The entire adolescent unit was wonderful! I highly recommend this hospital. Huge thank you to all who took such good care of my child!

My family member was diagnosed, treated and released for colon cancer all within 3 weeks. This was…read morea miracle, thanks to the care received.

Heyyyyyyyy you guyyyyyys! Had a family member who had an outpatient procedure and from the door to…read morethe exit it was absolutely excellent. When we went through admissions she was professional, polite and a true pleasure. Prior to surgery the RN Maureen was a true gem. Dr Moss and the anesthesiologist were wonderful as well. The entire experience was a pleasure. Caring individuals caring for individuals!!

"Academic Research Hospital" Failed Basic Emergency Care - Destroyed Patient Hope…read more My 82-year-old mother was admitted to Robert Wood Johnson New Brunswick with a failed laminectomy, spinal stenosis, and neurogenic claudication causing extreme burning pain in her legs. We chose this hospital specifically because it advertises itself as an academic research hospital specializing in spine, neurology, and geriatrics. What happened instead: 48-Hour ER Wait - No imaging done despite orders. Developed urinary retention requiring catheterization. Still no MRI of spine after 60+ hours. Hope Destroyed - An unknown physician (not orthopedics, not neurosurgery) physically grabbed my mother's feet to ensure eye contact, looked directly at her, and stated: "You will never walk out of here better than when you walked in. We will not fix you." This was said to an 82-year-old woman who endured 100 days of hospitalization and 6 weeks of rehab, who came here with hope for answers. No MRI had been performed. No neurosurgeon had evaluated her. Hypertensive Crisis Ignored - Later that day, my mother became acutely confused (oriented x0, not x4 as documented). Her blood pressure escalated from 180s to 201/97 systolic - a life-threatening emergency - despite multiple doses of oral blood pressure medications. She has heart failure, posterior stroke history, and just became dialysis-independent 2 weeks prior. Staff dismissed her acute confusion as "sundowning" despite: Thinking she was in her apartment (actually in hospital) Thinking she'd been there "months" (actually 2 days) Unable to identify the nursing station Confusing meals And what did the doctor say after the nurse called? Monitor. Thankfully a rapid response team after I said I would wheel her down to the ER responded. I had to dictate the treatment plan. When asked "what do you want us to do?", I - a 20-year paramedic, NOT the physician - had to suggest: CT scan, MRI, IV labetalol, labs, 12-lead EKG. This became their plan. This is standard emergency protocol for hypertensive crisis with altered mental status. They should have known this without family input. Equipment Reliability Concerns - Manual blood pressure check showed 160 systolic when automated cuff showed 201 systolic - a 40+ point discrepancy. If true, this means patients throughout the hospital are being treated based on unreliable automated readings, potentially causing dangerous hypotensive episodes when medications are given based on falsely elevated readings. Current Status - 60+ hours admitted. Still no spinal MRI. New urinary retention. No bowel movement. Unknown if she can walk. Possible cauda equina syndrome (a neurosurgical emergency) completely ignored. Outcome - We came seeking expertise from a "specialty center." Instead, my mother received delayed imaging, mismanaged hypertensive emergency, dismissive care, and psychological devastation from a physician who destroyed her hope before even ordering appropriate diagnostics taking away the most important thing a patient can have...hope. I will be pursuing AMA discharge to transfer to a facility that provides actual emergency care. After someone tells my mother "we will not fix you" - why would we stay?

There was this one white nurse behind the desk at the er counter on 2/14 around 3 am. She is…read morehorrible at her job and seems very incompetent at managing her patients. Totally not qualified for the field she's in. I would also like to mention that her lack of hygiene and greasy hair reflects this behavior. Not to mention it all very pointed and attacking me based on discrimination. Not someone I would rely on to treat every patient equally. Some serious investigation needs to be done into her facilitation of patients and her nasty speech and attitude. I wish I knew her name otherwise I'd have my day in court.

you get the best of the best at rwj somerset so clean so professional so informative. The…read moreemergency # room team is excellent.

I don't want to speak negatively of hospitals, but I can't help comparing my recent experience here…read morewith the experience I had a little over a year ago at St. Barnabas. I can't condemn anything about the medical care I received there... I believe St. Barnabas rates as 1 of the top hospitals in the state of NJ, after all ... but parking was a nightmare, the people supposed to register me as a patient were more than a little bit impatient and unhelpful, and I thought the belligerent security guard was 1 step away from tackling me to the ground in a choke hold. My doctor wanted me to get another echocardiogram, which I had for the 1st time a little over a year ago at Barnabas Health Ambulatory Care Center (not St. Barnabas the hospital, in this case, although it wasn't far away; it's a stone's throw from the Livingston Mall and about a mile away from the baronial estate of the late Mafia boss Ruggiero "Ritchie the Boot" Boiardo). I had no particular grievance against the Ambulatory Care Center (if I remember right, I wrote a fairly positive review about the experience), but RWJ is closer to where I live, and it's not like the Ambulatory Care Center experience was so stellar that I NEEDED to go there, as opposed to anywhere else. I had been to RWJ a few years ago for a test when I started having digestive problems. The test was inconclusive, but I didn't blame RWJ, as my own doctor (and I like my doctor) ran a series of tests and ultimately said, "We can't find out what's wrong with you. If the problem continues, make an appointment with a gastroenterologist." Instead, I bought a bottle of Pepto Bismol, and that seemed to eradicate the issue, for the time being, anyway. Ultimately, I probably will have to see a gastroenterologist. But that's another review for a later time (after I've actually gone to one, that is). I remembered that RWJ was off the main street, Union Ave., and I was able to locate it again without too much difficulty. I wasn't sure which building I was supposed to go to, but there was a large free outdoor parking lot. I went to the 1st nearby building, where a security guard sat. I still had the "muscle memory" of my confrontation with the St. Barnabas security guard making me tense up, but this security guard was actually very helpful and informative. I asked him if it was ok for me to park in that large free parking lot, and he said it was. When I indicated the kind of test I was there to have performed, he actually walked me to the main pathway, told me to walk to the end of it, and the part of the hospital I needed to go to was there. Inside that part of RWJ, I waited on a small line, but it didn't take long before I was in front of a representative. She signed me in quickly, took a photo for my brand new RWJ I.D., and affixed a white "patient strip" around my wrist. She then directed me to the elevator, told me what floor I needed to get to, and where exactly I had to go once I reached that floor. Couldn't have been easier. Upstairs in the cardiac center, I was efficiently registered, told how long my wait would be, and directed to a comfortable waiting area. (My 1 complaint would be that they had 1 magazine available to read; it was People, which I detest. Two thirds of the "celebrities" within its pages are "beautiful" ciphers I've never heard of, and hopefully never will hear of again. Remember when People sometimes wrote stories of importance and gravity? Yeah, I'm old enough to remember those ancient, bygone days...) At 1 point, the lady who had registered me came over and apologized that the wait would be a little longer than anticipated. The extra wait time didn't bother me...I anticipate a wait anytime I go to a doctor or hospital...but I appreciated the gesture. Before too long, the pleasant young woman performing the echocardiogram brought me in. It's not a colonoscopy (which is unpleasant but not painful), and it's certainly not agonizing in any way, but I wouldn't exactly call it something to look forward to. I'm lying on my side, shirt off, with my fish-white flesh exposed and my flabby belly hanging out (my youthful days of lifting weights and running 6 miles every other day are obviously long behind me), while she leaned over me, probing my gelled-up chest with a probe or wand or whatever it's called, monitoring the heart's activity on a screen. When I went for the test a year ago in Livingston, the amplified sound of my own heart freaked me out, but the person performing the test then gave no indication that anything could be done about it. This time, when I mentioned how that sound bothered me, the woman performing the test said, "Oh, I can shut off the sound, so you don't have to hear it." Again, I appreciated the gesture. All in all, my experience at RWJ was much more positive than my encounter at St. Barnabas. Parking wasn't an ordeal, and everyone I encountered was helpful and at least relatively friendly. I have no problem coming here again, if I have to.

Mixed reviews. Surgeries, knee replacement, hip replacement, excellent, efficient, good…read morecommunication. Senior admitted to the ER and then to the hospital, lots of problems. 3 nights in the ER on a stretcher, poor communication from nurses in ER. Found a vial of blood sitting in the room? (I will refrain from posting the photo). We did get some text messages but had to initiate all contact with doctors and this was difficult to do. Lots of procedures without indication of what or why. Once admitted, nurses were very nice but seem to be understaffed. Palliative care team was excellent. May be a good hospital but be prepared to be a social worker if loved one admitted.

This review is solely for my experience at the hospital with a hiring event being held here…read more The exterior and interior of the hospital is gorgeous! They have a large parking lot that seems to fill up so although I lucked up and was able to get a good spot, I can see at times it may not be as easy to do so. The security guard at the entrance of the hospital was so pleasant yet thorough. I wish I would've gotten his name because he was just that good and deserves kudos (middle aged tall brown skinned man) . He spoke to everyone who entered, walked them through the process for entry, re-checked numerous bags and did all with a smile. The hiring event was towards the back of the main floor and was very organized. The Penn Med staff hosting the event were all very friendly and informative and I was able to make a few key connections I can work with and hopefully build a partnership with for the sake of employing Medical Assisting graduates .

excellent staff caring and very much upgraded hospital ! new cardiac labs , new machines ,beds and…read morestate of the art stuff ! excellent choice in emergency ! They need to add more beds and add to the hospital with continued growth! go rwj rahway because you will be at jfk for days!

Had an outpatient procedure and everyone (nurses, doctors and other staff) was very friendly,…read moreknowledgeable and caring). The hospital was clean and well maintained and the room had a tv and modern equipment including a machine that you could hook up to your gown and you could either add head or cold depending on how you felt. I would recommend highly recommend it.

If anyone ever asked me where they should take their child if they were facing something like…read moreleukemia, I wouldn't hesitate for a second to recommend the team at Robert Wood Johnson. The doctors, nurses, nurse practitioners, child life specialists, and every member of the staff have been nothing short of amazing. From the day my son Alex was diagnosed, they have treated him with incredible skill, kindness, and compassion. They have always taken the time to answer our questions, explain every step of his treatment, and make sure we felt supported. During the hardest days of our lives, they never made us feel like we were facing this alone. No parent ever wants to need a pediatric oncology team, but if your child does, I can't imagine a better place to be. We will always be grateful for everything they have done for Alex and for our family.

They've been treating my husband here. Everyone is so pleasantly friendly and they take good care…read moreof their patients. Nurses and staff are great.

We have been going to the new hospital since it opened. Several trips to the ER resulted…read moreconsistently in poor care and completely missed diagnosis. They have a fancy building but don't have the staff to back it up. (in fairness, I am sure there are some good people there but I have never seen them in the ER) Worse, they are grossly overcharging patients. I definitely recommend everyone ask for all charges up front and make sure they are reasonable. I had them charge me $8000 for a test that should have cost $1500 if you look at average costs for the tests nationally. I was never told anything about this insane charge up front and would have went to a local radiology place if I was. When asked if they would negotiate it to something reasonable, I was told they won't negotiate their bills. They are what they are. I saw two doctors there. One was very good. Another one, I spent a year seeing and she came up with two diagnosis which I actually suggested to her and asked her to test for. She came up with nothing on her own but never refrained from charging me. Sad that such a beautiful hospital is so poorly run!

First thing I wondered when I saw the beautiful new facility is who eventually is paying for…read morethis.....excellent medicare is important - not sure spa style water fountains have anything to do with medical care. The cost of this adds to the total cost of healthcare and eventually comes out of the common man's pocket.