This is a great place and they sell very nice Vw. If you know Guy from Guy Roberts Vw Repair this…read moreis where he sells his cars. All the cars that are for sell are parked in front of the building close to 16 so everyone can see them and they have some really nice Volkswagens for sell. If you want a good Vw car that runs good and is in good shape you need to come here

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

Sales and finance were great to deal with but service after purchase and quality of the vehicle…read morewere horrible. I bought a brand new Honda Ridgeline and got a warning light the second day of ownership saying the blind spot monitoring system was not working and to see dealer. Took it in for service and they stated that they would have to order a part to fix it and it would take a week to get it. I drove the truck home and when I went to back out of my driveway the backup camera started flickering and went black. When I called Flow service department they said well we will look at it when you bring it in for the blind spot fix. This is supposed to be a brand new vehicle! Only 200 miles on it and already having problems with it and the service department and dealership are just treating it like it's no big deal.

Quickly in and out. Went in for an oil change, tire rotation and new windshield wipers for front…read moreand back. Got there at 7:50 am (appointment for 8:00 am). Everything was done by 8:30 am. Someone even went the extra mile to clean my inside windshield. Love that they were playing the 106 light FM radio station. Very friendly people and prices very reasonable.

went in and ask them to check and confirm about why my car was having an issue to drive and…read moreaccelerate but all they did was say we aren't sure what happened and reset my VSA reader when I ask about that and why my car is stalling to accelerate only to finally get them to check it a 3rd time in one month and then they finally say oh we can run a diagnostic test, then they finally told me what was wrong and it was the timing chain, so I was wanting to get that done after I make the money only for them to say just let us know when you are dropping off and after a few hours at work to set my PTO to drop it off that day and called them about 2 hours in they said oh you are going to drop it off today? let me check something only to tell me come drop it off after a week, and when I finally was going to get that chance my car finally died on me and when I let them know about it they say oh ok well, you are scheduled to get your car worked on but if your car won't start it could be another issue as well and so we won't be able to get started for another 2 weeks...wow...because they want to delay and not understand to do a full diagnostic when I first asked my car wont start and they are wanting to delay it for another 2 weeks that's a total of 2 months of waiting on them to figure things out and last time or maybe it feels racist because I'm a gay Asian man so they don't bother to care because I always went to them before it was handed over to the new owner and the old owner knew what he was doing and would check everything and let me know what they fixed and when they notice something they would tell me additionally, not just ignore their customers emergency issue to a 3rd come back

Customer service is awesome and they are very knowledgeable and keep you updated at all timesread more

This place has gotten to be a VERY POOR experience for me. They lie regarding services and I will…read moreNEVER go back to them. I would rather drive to Hickory and get the level of service that Honda expects from their dealerships! Never ever going back! Because every time I go they give me a long list of things that need to be serviced and my trusted mechanic and I just laugh at the bull crap they say! ***Aggressive behavior?? If you think asking questions and insisting on the actual service checkpoint inspection I paid for, then possibly the "owner's son" needs more training!!!! LOL poor customer service to blame the customer on your lack of performance...lol... wow!!!!

The entire process from start to finish was a breeze. The entire team was so welcoming and easy to…read morework with. Matt church was an incredible sales rep that ensured my car was everything I could have wanted and more. Highly recommend

Recommend Jamie and his team at Paramount Hyundai!…read more Stubbled upon this dealership while on Hyundai's website, checked my local dealer's inventory, then called to confirm inventory on website for accuracy. I spoke to Jamie Wright via phone on Friday around 5pm, decided it was too late to make the drive from Charlotte to Hickory, so I made my appointment for the next morning for when they opened at 8:30am. Jamie was very personable on the phone, no aggressive weird salesman tactic BS! I gotta tell you, my whole experience was seamless! I've bought cars from Randy Marion Subaru in Mooresville, Henderick Lexus in Charlotte, and neither previous experiences was anything compared to Jamie and the team at Paramount Hyundai! I walked in at 8:30am, left at approximately 11:30am! Just in time for lunch All within those 3 hours, I test drove, did financing paperwork, and ran to the bank to grab a cashier's check (thank you Jamie for driving me to the bank since I'm not familiar with Hickory). The whole time, I kept thinking is it really this easy?! It sure was! Jamie was able to show me the features the 2022 Tucson N-line offered, which was a lot that I wasn't even aware of. Any questions he didn't know the answer to, he'll look it up for me! I definitely appreciated that! Because I definitely want to take advantage of all the perks my new car has to offer and this will be my first Hyundai ever in my life. He walked me through setting up my phone to my new car. Jamie was 10/10 outstanding! I felt no pressure whatsoever with him. Again, I can't believe it was that easy and seamless! Jamie also assisted in arranging transport of my car to my home in Charlotte. My car was delivered to my driveway by 2:30pm! I even had Jamie take pictures of me with my new car! He's gotta work on those photography skills but overall, my experience was beyond excellent! I do appreciate Allen Queen, he took his time to break down warranty information to me. I kept asking him the same question a couple times over and over and he remained cool, calm, and collected. I felt no pressure to buy additional warranty.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

We recently purchased a 2026 Toyota Tundra from Tyler at Flow Toyota in Statesville, and it was by…read morefar the best vehicle-buying experience we've ever had. Tyler was outstanding from start to finish. He was friendly, highly knowledgeable, and genuinely attentive to exactly what we were looking for. He made the entire process smooth and stress-free. Even after the purchase, he has continued to be responsive and helpful with any questions we've had. Cameron in the finance department was also a pleasure to work with and made everything straightforward. We are extremely pleased with both the truck and the service we received. We would highly recommend Tyler at Flow Toyota to anyone looking for their next vehicle.

Great guys! Reasonably priced! Every time I have an issue with my vehicle, he gets us in pretty…read morequick and goes above and beyond to make sure issues are resolved. Thank you!

This has been one the worst mistake I've made dealing auto repair shop. The owner outright lies to…read morehis customer which is unacceptable. I dropped an f450 for some electrical issues. Owner said bring it by we'll look at this this afternoon. He's had the truck for two weeks now and I still don't have anything fixed. I've spoke to him 5/6 time and each time the truck is going to be ready tomorrow which has been lie. He's told me several times his employees never show up to work. He said he ordered part they be here soon. Then two days later ford doesn't make these parts any longer so he gotta start over. Told him at the start of the second weekends I'm already a week behind and I have to have truck fixed or not. He again lied said he handle it. I called Thursday and Friday to come and get my truck werher fixed or not and he doesn't answer the phone, I'm assuming because he tired of lying to his customer.

Everyone was so professional, staff was friendly. Work was done in a timely fashion and done well…read more Would definitely recommend to anyone.

My wife came in for a regular oil change. Pierson got her in quickly. She was very appreciative of…read morethe snacks provided for our daughter. The technician noticed a few safety concerns on the vehicle, Kristin did a wonderful job explaining everything they found and nick even offered flexible finance options and even offer a ride home! I am so grateful to have a shop that values my families safety as much as I do, I would give more stars if I could. Love the new technology, it allows me to see what is going on with my vehicle without being underneath.