I've always hated the car buying process but Jennifer made it seamless and easy from beginning to…read moreend. I would recommend this lot and her service to anyone! I was in and out with plenty of time to enjoy my day and she was trustworthy and honest. I never felt pressured to buy or rushed. She also fixed any issues I had before I even signed to buy! 10 out of 10!

I Highly recommend them for your next car!! I had an amazing experience and everyone was so nice…read moreand friendly. I was so nervous but they made the process easy. I was recommended by a friend but hesitate because of the old reviews here. Ignore those and just go, you will be happy you did!!

Just purchased a 2023 CRV Hybrid Sport Touring from Frank at Flow Statesville…read more I was specifically looking for the Urban Gray Pearl in this trim package and they are extremely difficult to find sitting on a lot. Frank took my deposit in April and ordered me one. It was set to be made late May and delivered mid June. The plant these are made at is across the border from Niagara in Canada, so transit to NC shouldn't take long. However there is a backup due to lack of truck drivers so my vehicle arrived about a month+ later than expected. Frank and I kept in contact weekly as I needed the vehicle asap. He nor the dealership had control over delivery and really couldn't give good information on transit. Then I received the call it was on the lot and I could pick up the next day! I arrived at my scheduled time of 3. There were adequate staff that helped me through the paperwork which took about 45 mins, I was very happy with that! The detailers were cleaning the car as we knocked out the paperwork. I did have to wait an additional hour for this process that could have been done prior to my arrival. Once complete a different employee offered to walk me through all the bells and whistles. This was great as previous purchases at other dealerships have not offered this. All in all I am very pleased with my purchase experience at Flow Honda Statesville! I absolutely love the car too!!!

Their level of honesty. They wore me down making the…read moretransaction last about four times as long as it should have and then slipped in an added fee of 799. that I was able to catch and have them remove. They absolutely knew what they were doing that this on purpose.

This guy is a complete Frad!He was suppose to do a transmission replacement for me on truck for…read moreapps $3,000 and had me pay him via Cash App/Vemo and check $1,179 for a deposit and after I had my car towed to his private home to do the work! He did no repairs and called a tow truck to have my vehicle remove, keeping the money and calling the police on me stating I threatened him! Bad,bad,bad for business! Now I have a $300.00 tow bill! Do not use this Guy! stay away from him

Very courteous and friendly peoples. Very professional and do as they say. Honest and fair with…read morepricing. Have taken my '99 jeep there for the last 15 or more years. So far they have been able to fix any issue with it. Feel very confident with their work. Sometimes they have really performed magic with my vehicle.

Everyone was so professional, staff was friendly. Work was done in a timely fashion and done well…read more Would definitely recommend to anyone.

My wife came in for a regular oil change. Pierson got her in quickly. She was very appreciative of…read morethe snacks provided for our daughter. The technician noticed a few safety concerns on the vehicle, Kristin did a wonderful job explaining everything they found and nick even offered flexible finance options and even offer a ride home! I am so grateful to have a shop that values my families safety as much as I do, I would give more stars if I could. Love the new technology, it allows me to see what is going on with my vehicle without being underneath.

Great service department! I didn't buy my car here, but I do get it serviced here. So far I've…read moreworked with Samantha and Justin and they are both amazing at their jobs! They clearly state what needs to be done, gives reasonable expectations for how long it's going to take and provide regular updates. This is hands-down, the best service department at a large dealership that I've ever dealt with! Keep up the great work!

Craig, at Flow Collision, was very helpful and friendly. He buffed an area on my Toyota Highlander…read moreand it looks great

I was looking to buy a new car and chanced upon this dealership on Edmunds. From my first contact,…read moreMatt Church remained an extremely responsive, well communicating sales person. I had sent a request for information after work on Friday. Even at 730pm on a Friday, Matt called and confirmed the inventory. The next morning, Matt sent me pictures of the car over text, and once I told him the time I'd be there, he was promptly waiting in the car to take me for a test drive. No "upsell" pressure to try sell me a higher trim - he explained some of the newer features of the car and was helpful. Matt had already communicated the price and was on-point with it - very upfront - no last minute "here's an add-on that will cost ya..". The thing that no one really enjoys at a dealer is having to negotiate and haggle especially after a price has been communicated, and this dealership was pleasant experience. The finance team with Allen Queen was also very efficient. The "document signing" tablet is really cool and was easy to see and read what I was signing. They also found a very good financing offer. From start to end, the whole process took just over 2 hours. They multi tasked and set up the Hyundai blue-link even as I was signing some paperwork and everything was good to go efficiently, but at no point was I rushed or hurried - just efficient. All in all, a great experience thanks to Matt & Allen.

The entire process from start to finish was a breeze. The entire team was so welcoming and easy to…read morework with. Matt church was an incredible sales rep that ensured my car was everything I could have wanted and more. Highly recommend

Great "urgent" help topping off brake fluid before my return home to Delaware. Did me a huge favor…read morebeing available right when I needed help.

Quality work, great price, straightforward and didn't try to upsell. I live in Charlotte and was…read morevisiting family in Hickory - I will definitely bring my car back here going forward. It's worth the drive to find a trustworthy mechanic.

The best people, best prices and best service. Have been here many times over the years and are…read morevery grateful for Eddie and his team.

This review is long overdue. I have been with Alray for more than 15 years. I tend to be…read moreextremely skeptical when it comes to businesses, but when I do find one that is consistently dependable, I stay with them. Alray has always gone above and beyond in providing service from the very beginning. There have been numerous occasions over the years where they have simply taken care of some minor problem that my wife or I were experiencing. Eddie is knowledgeable, honest, friendly, professional, and is just a guy trying to make a living....not a killing. Their prices are extremely competitive. I have come to view Eddie as not just, "the guy I take my car to", but as a friend because he has EARNED my trust. In addition, they provide great service, they do everything they can to get you in as soon as possible. I strongly recommend Alray to anyone who needs minor automotive repairs. I am convinced that they are the best place in town.