Asked them to thoroughly go over a recently purchased used pickup (older, but low miles) to address…read moreanything which might become an issue in the near future, and also to repair the AC. When I handed them the keys, the truck ran like a fricking top. Carswell did brakes, AC, new starter, battery, water pump, etc. I will say the brakes feel good. They had the truck for MONTHS, to where I was starting to wonder if I'd ever get it back. $1750 for parts, $3253 for a total including labor. Yeah, parts cost what they cost. But, I didn't expect so many of the things they fixed to be busted in less than 8 months. Oil pressure gauge they put in, had to pay someone else to replace a month later. AC stopped working after I used it twice. ( I think the harmonic balancer/damper they put in is bad, or the motor mounts, shouldn't be plugs and wires since they did those.) I ran it on the Highway for hours before taking it to them, but after picking it up it overheated that day after 30-40 min. Took it back to them and they charged over $500 to fix the AC again and it was leaking oil because the plug hadn't been put back in properly the first time. The air intake was also flopping around and making a lot of noise so I fastened that this week-it hadn't been clipped back on ( not a thing which could've bounced loose from road vibration due to being screwed down improperly). An engine shroud was also taken off and left loose, just hanging out under there. It was returned with low coolant. Mechanics are in general highly skilled and should be paid well, hence my first visit. But, in my neck of the woods there's an honor system of not charging if your work fails basically immediately, a hand shake warranty if you will. I've only put a couple thousand miles on this truck over the last 8 months, not like I'm running it hard. I appreciate the few things they did well, but damn, 4k+. Hey, the brakes feel good and I get compliments at the gas station. Lol.

Very professional knowledgeable guys who solved a mystery on our KIA minivan... if we locked the…read morecar the alarm honked forever, we had to leave the van unlocked at all times. They figured out the cause and fixed it!! (A door with a tiny weird defect that had developed over time... so it was not latching and set off the alarm...) For a very reasonable cost! I've found a new mechanic home!

Great service, I showed up as soon as the doors opened to get a tire patched, although the tire…read morecouldn't be patched they ordered me a tire that came in within 2 hours (would've been much sooner if there wasn't miscommunication on the place they called to get the tired HAD NOTHING TO DO WITH THEM) but as soon as the tire came in which mind you they had an employee (the lady that works the front desk, very friendly) go pick it up and bring it back so I wasn't waiting much longer. The tire was on and I was good to go within 10 minutes I love their sense of urgency and on top of that they care about their customers which spoke loud to me! Highly recommend. Thank you!!

These guys are great. I had a leaked in my tire and was under a time crunch, and they went out of…read moretheir way to get me back on the road asap. Great customer service and fast turnaround. If you need any work on your tires this would be the first place I would go.

Don and the owners have been great to work with these last 3 yrs…read more My wife and I have both had engine work, oil changes, various diagnosis that were correct , and overall really good service. If your looking for a regular mechanic then you need to consider them. They have recently moved about 2.5 miles North of their old offices. Give them a call. JH

Douglas looked over my car for 45 minutes and got rid of the tire icon on the dashboard, He even…read morewent through the history of the car. He made me feel very confident with driving distances.

Great bunch of guys,been going there for years and they all do quality work. They also quick job to…read moreget you on your way.

Wow what an experience I had yesterday (4/16/2024). First I went to the business and the manager…read morecame out to my car, promised me that he would drain all of the oil before adding new oil. I checked but the oil was still dark after they said they drained all the oil but they did not. They had used a power wrench to take a part off that had nothing to do with changing the oil. I asked why and the employee could not give me a satisfactory answer. When I left a lot of the oil leaked out, there was a puddle under my car. I returned and the explanation they gave me was that "things happen". I said that this is a new car and it should be easy, so why did it happen? Again there was no satisfactory answer, but the employee added 1 quart of oil and I left. It was still leaking as I was parked less than a mile away and a puddle came out under the car. This time when I went back I was mad. The manager threatened me and I raised my voice to let them know they had to fix it. After they fixed it, this time, they added 1/2 quart of oil and it stopped leaking. I am going to a third-party to have the car checked and will hold owner Joe Roberts accountable if any permanent damage is found. To be continued...

Very responsive and he was great! He was there within minutes and handled the situation. Awesome…read morejob!!

This guy is fantastic! He was prompt on his ETA and very fair with his prices especially…read moreconsidering his competitor wanted 385.00. He went above and beyond by taking my vehicle 22 miles to a Hickory dealership and even filled out the dropbox envelope and put my key inside. It is nice to know there are good folks out there. I highly recommend Jakes Towing for any of your towing needs. Thank You Very Much Jake!

James has always taken care of all of our towing needs! Excellent customer service! Highly…read morerecommended

Not professional at all. Took my vehicle from my designated spot at my apartment with no notice or…read morewarning!! My car was actively being used and was just gonna get took to the shop to get fixed now that money has to go twords getting it back! Horrible

Also known as A &A towing...Brian and Derrick did an amazing job transporting my classic Porsche,…read moreeven helping me get it back into my garage. Great to see guys that actually cared.

Fast and knowledgeable drivers! Great service! Great prices! The driver was fantasticread more

Took my Macan there to have the fluids changed. As a former car dealer I immediately recognized the…read morequality of the operation. An immaculate shop, knowledgeable owner and had everything needed there. You can't ask for a better combination.