12.7.24 I came…read moreacross the store name when I perused the mall directory online and had high hopes that there would be high-end luxury brands. Not that I could or would have bought anything exorbitantly priced, but I still like to daydream and window shop. Sadly, the merchandise and inventory were not enticing. Some merch had return tags on them. Also looked like merch were from other retailers such as Macy's. Honestly I don't know if it was the layout of the store or how the merch were organized, but I would have enjoyed shopping at other chain discount department stores such as Ross, TJ Maxx, or Marshalls more. I didn't find the women's apparel to be all that trendy or fashionable. At least, it wasn't my taste. Can't say that I would return and wouldn't have made a special trip to check out this store had I known what they had to offer.

I bought shoes from them. Got back home and they were 2 left shoes, different styles. I don't know…read morehow this happened, but very unfortunate situation. And with no way to contact them, I'm SOL

I stopped in a few weeks ago and needed some sizing assistance. I believe the salesperson that…read moreassisted me was named "Theresa," but not totally sure. Whoever she was - she was awesome and did a great job assisting me. Great service! #CasualMaleXL

I did several trips over a few weeks so that I could get the right size jacket. I first stopped in…read moreon 12-29-2022 and then came back when my ordered jacket arrived. My salesperson was "The Amazing Theresa." She was truly amazing. Very helpful and suggestive. Understood what I was looking for and did everything that she could meet my need. I don't usually order clothing because I like to try things on right in the store if I am going to buy something off the rack. Theresa put me at ease and assured me that it would all work out. It did!! I wanted a black pea coat! I got it. Looks and feels great! I ended up replacing all my sweatpants with new ones. Great fit and great colors. I donated my old and still in good-shape sweatpants to my brother!! I know that he will make good use of them. I also bought some socks too!! I can see myself going back when I want some casual clothing that I can run errands in.

Think Men's Wearhouse but cheaper, S&K Famous Brands essentially stays competitive by buying in…read morebulk and then selling the suits at discount prices. They primarily stock Jones NY suits, and on occassion, their merchandise may change brands. So don't expect to find too many Calvin Klein, Ralph Lauren, or Sean John suits available, and especially not any higher end brands. I was able to find a Ralph Lauren cashmere-wool blend topcoat in my size for $150 (retail at a department store is $495). That's about $75 less than the best sale prices I found elsewhere. The next year, I saw Weatherproof (the same one Men's Wearhouse sells) topcoats for $99 on sale at one point compared to $149. Service was excellent. The sales reps in the many stores of theirs (both in Potomac mills, and the one in Fair Oaks Mall) took the time to help me out, measure my size to confirm (that passed my first customer service test since I already knew my size), explain to me their stocking procedure, and they went above and beyond to look for the right coat for me.

This Brooks Brothers is located inside Potomac Mills, and they offer men, women, and kid options in…read moreapparel and accessories. Staff here are very welcoming and friendly, and they are readily available for assistance. You can find some good deals here throughout the year on formal and work wear. I saw a super cute pug sweater that I absolutely fell in love with! +friendly service

Cyndy's Bottom Line: Excellent service from Vernelle…read more We stopped in specifically for a winter coat and dress shirts. We were rummaging through the shelves and tables for dress shirts in the right size. None to be found. I asked a sales associate where the shirt size would be and she pointed to a small area. We checked each bin for shirts and again no size to be found. Like magic we were greeted by Vernelle G. and she inquired if we needed assistance in finding a size and that she would be able to check the back stock too. Wonderful! Vernelle is a sales professional and very helpful. There were no available size in the stock room but at least she checked. Vernelle was unstoppable and checked everywhere on the floor to find the right style and size we were looking for. Luckily the dress shirts were found. We really appreciated her assistance which made for a great shopping experience. Vernelle is not your ordinary SA she is the store manager. Thank you very much Vernelle!

Good and nice shoes beautiful, expensive and cool sneakers. I got Jordan four lightning from their…read morei like to Paid 400.

From the owner: Buy - Sell - Trade Authencity Check…read more Shoes & Apparel We Bring Trades To Lower Price!!

Whenever I'm near an Old Navy store I always pop in to grab a few things. Mostly to look and see…read morewhat they have on sale and clearance. I always make my way to the undergarments section. This location was well put together. By that, I mean that every section was actually put together in a manner that it was easy to browse. I made my way through the sections and found exactly what I was looking for. The only problem here is the congestion around the registers. Unlike other stores, this Old Navy actually had more than one register open. But just because that was the case, it didn't make the transaction any faster. Add to that, the employees that were working, were not pleasant. They seemed bothered to have to be working.

Service was excellent! Two employees I want to name was a young man names Youssef, he was very…read morerespectful and helped me find most of the things I needed. The other employee named Sebastian was also respectful and helped out my mother in the past since her english isn't that well. Love the store! Store and bathroom could be cleaner but besides that everything is great!

The worst customer service giving by the floor manager Darrel who was aggressively telling me I as…read morethe consumer I should know what a back up register mean and when it's in use at a store I'm not employed with or frequently shop. Darrel also refused to make an announcement to a line full of about 25-30 customers that he was only accepting card payments. You would later find out that important information after standing in line for 25-30 minutes I completely understand customer service can be frustrating at times however that should never be projected onto the consumer's. It's the day before Christmas Eve and of course the malls are over packed with last minute buyers that's nothing new adjust your attitude and do your job or simply just find another one please..

Every time we go into this tore our items ar balled and thrown into the bag. working in retail…read moremyself i would have fired this cashier immediately

So very sad to hear you are closing next month. Your clothes are superior and customer service is…read moreexcellent.

Great selection and friendly staff. Always willing to lend a hand to in the selection of the best…read moreproduct for your needs. Great fishing equipment, classes and tours. If they don't have it in stock, they will arrange to have it shipped directly to the house or for in store pickup.

I like Johnston & Murphy shoes a lot but wish they had options made in the US. I've been buying…read moremore Frye's and other US made shoes as much as possible. Like to keep my shoes for years and am willing to pay more for quality US made products. That being said, Johnston & Murphy have been making good quality shoes for a long time and do offer a line of Italian made shoes. They are good entry-level dress shoes as well as some nice higher-end leather soled shoes with air soles. Their customer service has always been good. I do not care for their dress shirts as I don't think they live up to the name from a quality perspective but their jackets and wallets hold up well.

Thanks to Mary Kay at the Potomac Mills store for being soooooo helpful with my husband who hates…read moreto try on shoes. Shoes appear to be of excellent quality, comfortable and well priced.

Another great shopping experience at Details. Great sales on Summer clothing! Also wonderful fall…read morestyles now available. So much to choose from. Not an easy decision but it sure is fun! Although Details is always open due to Covid-19 an appointment is necessary. Just go to their Facebook page, select a date and time. You will be able to shop in a safe environment and you will get special attention from the owner Cathy or a sales associate.

My favorite shop in Occoquan. The staff is terrific in finding exactly what you need for any…read moreoccasion, from weddings to cruises to just hanging around. Once I needed an outfit for a rhinestone cowboy themed event and found nothing. I mentioned the challenge to Cathy and presto! Within seconds she found jeans, a matching jacket, and a tee shirt appropriately studded. All in my size. From jewelry to handbags to clothes to hats this is the place to go!