Dr Albanese and his staff were kind and professional. Dr Albanese took time to explain health…read morerewards of a difficult decision to have some teeth removed. No pressure. Quality care.

Was looking for somewhere to get 2 wisdom teeth taken out. The last time I did it (when I lived in…read moreBoston) was a terrible experience, so I asked around a lot for this one. Multiple people referred me to Dr. Albanese, and I'm very glad they did. The experience was as smooth and professional as you could possibly expect (hey, we're talking about wisdom teeth being taken out here, it's not something you do for fun...) and I'm really glad I went here. Dr. Albanese himself was very professional and answered all my questions (I had a lot, given my negative experience at the other place with my other tooth) ahead of the operation. Scheduling was easy and the offices are beautiful - my understanding is they are brand new and they certainly look like it. The procedure itself was super smooth, well coordinated and prepared, and much better than the last one I had done. Post-op, I had some pain, as you always do, and I called to ask about it. Dr. Albanese called me right back and gave me a different prescription that is so far getting the job done. Overall very happy with the experience. Dr. Albanese knows what he's doing, and has excellent patient communication. Highly recommend.

This was a few years back. I'm posting late because it has stayed with me…read more The hygienist was excellent. Careful, thorough, and genuinely pleasant. She did her job well. The dentist came in afterward for the new patient exam and spent it selling. It had come up in conversation that I was planning orthodontics and eventually implants, and that I already had my specialists chosen. That was the end of anything clinical. He used my appointment time trying to transfer that treatment to himself and his own network. His entire argument was that specialists are expensive, made while he rubbed his fingers together at me in the universal gesture for money. It was crass. I told him flatly that I could afford it, but he wouldn't stop pitching. That was it. Nothing about my teeth, my gums, my bone, or how any of it should be sequenced. Just that the people specifically trained to do this work charge more than he does, delivered with performed concern for my budget by the man who conveniently wanted the case. He never probed my periodontal pockets. I kept waiting for it through the whole appointment and it never came, and he never raised my periodontal status with me at all, even though it's the measurement that determines whether someone can support implants in the first place. Avoid this place if you dislike tacky sales pitches and incomplete dental exams.

I can't say enough wonderful things about Dr Franck and his top notch staff. From the first phone…read morecall with Kristin to treatment with Dr Franck and Pam, everyone there has been very caring, compassionate, and respectful. Dr Franck was super excited to fulfill my dream of a beautiful smile. I started with Invisalign, being that I'm in my forties I just couldn't see myself in braces! He recommended Zoom to whiten my teeth, and the results were fantastic! I have a crown on my #9 tooth which is the top front tooth and very difficult to match to the #10 tooth but not for Dr Franck, he loves a challenge. I'm also doing veneers on either side of my two front teeth as well as a little bonding on my canines, that has been totally painless and so worth it. Thank you for my beautiful natural looking smile! I couldn't be happier!

They sure do care...about getting paid. When I called to set up an appointment they spent 20…read moreminutes on the phone collecting my insurance info, billing info, backup insurance info and oh, yeah my issue. Then they spammed me online with the same insurance questions, super long health surveys, hippa disclosure and boilerplate liability waivers. Oh, and attach pictures of insurance cards. Later that day I get a phone call asking for more photos of insurance cards. Next morning I get another call. Can I come in early? Well, did you receive my referral, xray and have my insurance info ok? Um, dunno, can you come in earlier? When I arrive for my "consultation" appointment they ask for my payment information, identification, want to make copies of my insurance cards (4th time if you're counting). Then they wisk me into the x ray room. Why, I ask, since my dentist sent my day old xray to you? Well, we need a panoramic x-ray they say. Thanks for exposing me to more radiation and unnecessary medical procedures! A pano was not needed and could've been requested from my dentist. Then comes the dds... we'll pull the teeth out, do you want a local or be put out? I say, how's the xray look? Umm, its fine says he. Local or general? Hmm So now the insurance lady shows up. Well, your dental wont cover a general, that'll be $1200 out of pocket. Great, local is fine. Ok, so how are we paying today? $150 out of pocket for the xray he didn't look at and scheduled the appointment. At this point I have spent 4 hours across several days answering the same questions over and again. Not so much as a minute on my medical condition. That's what pain to expect before the actual procedure. Good luck and God Bless!

Made me pay upfront before the procedure I end up overpaying…read more Unable to get reimbursed there telling me for 30 days even though they cashed the insurance check 2wks ago

First time here to have a wisdom tooth removed. Assistant was quiet, just gave instructions and…read moreasked needed questions. When Dr. Petrunich came in, he checked the tooth and quickly said that it looks as it hasn't fully grown out yet (not true as my referring dentist informed otherwise and I saw my xrays). I heard him whisper something to the dental assistant behind me. That made me feel very uncomfortable, made me wonder why he would whisper in the presence of a patient. He then began injecting numbing medicine. He gave me three injections (waited about a minute between each one. I had the feeling he was rushing as it was late in the afternoon) and numbing never happened. He eventually said he was going to tug on it a little to see if I would feel anything; it hurt as if metal was being pulled through my tooth. He then said that he is going to have to reschedule so they could put me to sleep. I have had several dental surgeries done in the past and never put to sleep or given anything to calm me. Ever since he pulled on my wisdom tooth, I have had random ear pain on that same side. I left Petrunich's office and scheduled an appointment with another dental surgeon I had seen in the past, even though he was now out of network. He immediately popped the wisdom tooth out within minutes. Never felt any pain or aches afterwards either.

The staff is super friendly. I had an implant procedure done and Dr. Petrunich was super awesome…read more You never have to sit and wait he is very punctual. I would highly recommend going here for any type of oral surgery.

Without a doubt, this is the best atmosphere for a dentist office that I've ever experienced! From…read morethe moment you walk in the door, you are greeted with smiling faces, a beautifully renovated office with the most modern technology in dentistry and even a 75 gallon freshwater aquarium! What better way to help you relax before a stressful dentist visit than to sit back and watch the fish swimming around. Better yet, if you have children, it's a great way to help distract them while you're waiting. Just pull up a chair next to the tank and let them get lost in the underwater world! Dr. Adey is a kind-hearted and hard working soul, who absolutely wants nothing but the best for his patients and staff. He is very intelligent, patient and helps explain everything going on during your visit and his attention to detail is second to none! The thoughtful and joyful assistants working with him are top notch and make you feel remembered every time you come back. They will surely have you laughing during your visit to help distract you from any worry. The entire team works well together and has a common goal to make everyone's experience the best it can be. The area surrounding the office is safe within the heart of Kennett Square with plenty of food/shopping options for you to enjoy before or after your visit. What more can you ask for in a dentist office! Hands down one of the best dentists in the entire Philadelphia area.

If you want to lose teeth for no reason, then this is the place for you!…read more Despite letting Dr.Adey know that one of your teeth is really bothering you, let it turn into an untreated infection and end up having to have it pulled and be in bed for a year (not kidding the pain pus fatigue and sinus infections are real!!!! Also eww--this could've totally been avoided.) because you don't know it, but your dentist knew you had an infection in that tooth--go to this practice! I have been in pain since late May (it's almost Christmas now)! I've been to the office twice within two weeks, within days of realizing something was really wrong--and they could've done SOMETHING. Given an antibiotic? No. Everything got much worse. If you want to pay for two visits, an emergency & a cleaning that cost around $400+ each and only have a $34,000 treatment plan handed to you and an X-ray done in those two appointments (no cleaning) then he's your guy! My new dentist is amazing. My real treatment plan price is $5,000, and much cheaper. There are much better dentists in the area. And out. If like me, you know have a complicated dental situation go to Innovative Dental! (YouTube!) I hate to be a Grinch and write this.. seriously I feel horrible... but given everyone in my life wants me to file a ...complaint, let's call it, that I have the paperwork to win in an instant I am not that rude of a human. I don't want that negativity. I just don't want what happened to me to happen to some other people!!! Believe it or not I have more stories but humans are humans and everyone's entitled to a mistake or two... or three..? Or at some point is it on the dentist? Especially when you've been taking good care of your dental health? Just remember, if you are in your late twenties have someee dry mouth but good dental hygiene (just recently had your first cavity) & want to have two (regular!) teeth pulled--here's your office. If you want to be waiting for an appointment for a painful crack in your tooth you got from your infected tooth running/moving into it (and then needing an orthodontist and not having a "bite") and are willing to go to the dentist twice and have nothing done but an X-ray (that cost more than most offices) and then ask when you can book to fix said painful (mentally & physically) problem.. (I have lost so much sleep since May 2020 when I started seeing this dentist I can't even begin to explain...) and are told in the beginning of June that you could be seen in September, maybe August (saying you will make time to come in anytime during their hours!), then this is your place. If you want to get records sent over to your new dentist and also a receipt that has lies written on it (apparently I had 6 no call no shows, a few in the same day!). Apparently I didn't not pay some bills, someone else did? ‍ Then this is the dentist for you! This is the dentist for nobody!!!!!!!! Please, parents--don't let your child's dental health get messed up! All humans! Please I am not writing this to be spiteful, I truly am not--I am only telling the absolute truth and not even all of it... he misses things, even things you point out! Then before you know it your embarrassingly at the oral surgeon twice in a year!? Aye. Hard not to write all of the other things that have happened to me. My friend also had to spend $27,000 fixing problems from this dentist. Please don't let what happened to me happen to you!!! And this office way overcharges, to to a nicer one with an award winning dentist even if you just go for cleanings! Believe me you don't want to have to go through getting your wisdom teeth out twice because they forgot one. Go to a place that puts money into their practice! Check out your smile destination .com Oh, and if I could give this no stars I wouldn't--I would give this establishment negative stars.

Dr. Ettinger pays people to write positive review for him and his staff. He actually offered to…read moregive me a generous discount on my oral surgery. After my procedure I feel that he messed my other teeth in the process after confronting he sweared on his dead dog that he didn't touched the teeth next to the wisdom tooth (which is a lie) I feel he did something to get back at me. Please read all the negative reviews before going there.

During our preliminary exam Dr. Stringer and his staff seemed friendly and helpful. But during our…read morereturn visit for my wife to have her wisdom teeth out the receptionist seemed very cold and short with us, only talking enough to get us to sign a form, ask for our temperatures, give a fake half hearted apology when she got information about my wife's procedure wrong, and pay announcing to the room how much. After which she did not say anything to me for the rest of my wait. Had no idea my wife was finished until I noticed her outside. I waved said goodbye have a nice day to which I only received a cold look, which was easy to notice as she wasn't wearing a mask. After we left my wife said Dr. Ettinger was cold and rude today, as if once they got the money they were done caring about you. I normally wouldn't have noticed or really thought about any of this. Going about my day without thinking twice. But during our very long wait I started to notice the treatment the white couple behind us got from the receptionist. She was friendly and talkative with them, even walking them through options when their card was declined, never announcing their fee. While they were sitting and waiting for the doctor, trying to figure out payment she went out of her way to let the wife know she could stay there in the waiting room or in her car and she would come out to let her know they were finished. Which was the point I noticed the difference in the service we got. Don't know if it was racial or not as I'm Black and my wife Asian and from some of the other reviews I've seen it may not be. But either way if this is just the way they work I can understand why they haven't won an award in more than 10 years.

I went for a wisdom tooth extraction consult. Office staff was lovely, but jarringly loud rock…read moremusic was playing, which is a bit much for me at 9:15 am. I wondered if it was to cover the screams of the patients. After 45 minutes of waiting, I was very overstimulated. The other 2 patients in the waiting room with me agreed. When I was finally escorted back, I asked the woman what was with the insanely loud music. She smiled and said, "We always play loud music." I waited in the chair for a few minutes, and heard the doctor down the hall laugh and say, "Well, I'll just turn it up, then!" He came into the room and asked how I was. I joked that I was a bit deaf from the music, but otherwise ok. I said that I had been expecting some relaxing spa type music. He said, "Well I've only had 3 patients complain about it in 5 years." I said, "Oh, well you must have some very kind patients who don't speak up about it." He said "It's a hippa thing." I gave him a skeptical look and said I'd been in many doctor's offices, all of which have hippa laws, and never heard loud music for privacy's sake. He said, "Don't blame me for your anxiety!" As another reviewer here said, VERY condescending. Medical conditions are not something a doctor should joke about, and even people who normally don't have anxiety are likely to experience it when faced with surgery. I said "I didn't have any anxiety until I sat through this jarring music for 45 minutes. Why are you such a D!*k?" I decided there was no way a man with this big of an ego and absolutely no willingness to hear other people's opinions was getting anywhere near me with a scalpel. I said "I think we're done here" and got up out of the chair. He started laughing to the women in the office across the hall. I said "Do you really think that's funny, or are you trying to save face with your employees?" He said "You can leave now." I assured him there was no way I would stay, and thanked the kind women in the office. The woman in the lobby said that her wife must be one of the only other three patients who complained about it in 5 years, so pretty doubtful that two of the three happened on the same day. I'm sure some people do love it, but those who don't should be able to express that and be heard, not talked down to and accused of a disorder. I don't care how good of a surgeon you are if you're not a decent person.

Horrible bedside manner. Was extremely rude. I left bruised and scraped on my whole side of cheek!…read moreNot friendly at all! Everyone told me I shouldn't have gone to him after I had already been there. He's known for his awful attitude.

Dr. Rafetto, Danielle, and the entire staff are all SO WONDERFUL!! I can't say enough what a great…read moreexperience I had- which I would think is rare when getting your wisdom teeth removed!! I've been so terrified of any dentistry after a terrible experience in my teens but everyone made me feel so at ease! From the consultation through the wisdom teeth removal procedure everything was communicated so clearly and with such patience.. and the procedure itself was a breeze! I appreciated the information packet and care package for my post extraction recovery. There was hardly any pain during or afterwards-- I will recommend this practice to everyone I know!

wisdom teeth surgery: definitely nervous before consultation and surgery but every time I was in…read morethere I felt safe and taken care of. Amazing service all around and overall heartwarming environment. Everyone there is very professional and educated, I would definitely recommend.

My family has been using Dr. David for 40 years. I had a crown loosen last night. Called the after…read morehrs coverage and the office called me back this morning and scheduled a 1 pm appointment with Dr. Erika. She did a great job and I was on my way in 30 minutes. A crown usually lasts 15 years this crown lasted 23 years. This long life is due to the high quality materials and workmanship of the dentists. Highly recommend Williams Dental.

This place is very clean -- and as someone who works for the health department, this is huge…read more Additionally, it is a relaxing environment and the staff is super friendly. It's a little pricey, but there are loan options and they can set you up with a care schedule immediately. They do not take insurance. However, the cost is worth the price of the care received.