This review is for the Brandon location: (As I could not locate their specific page) Went for a sauna session and 30 minute massage today. I spent approximately 10-15 minutes in the infrared sauna prior to my massage. Stacy came to retrieve me from the sauna room to move to the massage room; focused on my legs, back and neck. She did a wonderful job. Very thorough. She expressed she would like me to return for another session specifically on my neck. I appreciate the feedback from her, so I can be aware to schedule another appointment. The spa itself was super cute. Very cool tones and costal-themed. The lobby was very inviting with a sitting area reminding me of a living room with an electric fireplace. The girl behind the counter was very friendly, as we completed my first time paperwork and offered me bottled water. Costal/tropical soothing music playing throughout. I plan to return to this spa. Very nice thank you read more

Caribbean Mystique Spa - New Tampa - Infrared sauna - Day Spas Near Me - Tampa, Florida

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Rachel and amber took amazing care of me. I walked out of there so very relaxed. I can't wait to go back!! read more

Caribbean Mystique Spa - New Tampa - Front desk - Day Spas Near Me - Tampa, Florida

I had a chance to experience a complete spa package at the location in New Tampa. At a glance, very bright and welcoming. Each room named after islands of the Caribbean. I had a hot stone and mud massage with Damaris. I had a lot of tension and my masseuse experience was wonderful. I'm not sure if the mud is worth it because it just felt like lotion. The hot stone was appreciated. After my massage, I had a facial with Hazel. I added the microdermabrasion and did not regret. Hazel was fun and helpful. My face was glowing after the facial. I got to enjoy some wine and cheese prior to check out, which was a nice touch. The Only odd thing was during my check in, I was expecting someone to ask about the current products I use so there are no interactions with the facial products. I didn't sign any paperwork, which is a weird first for a health device. read more

Caribbean Mystique Spa - New Tampa - Day Spas Near Me - Tampa, Florida

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Great service and the facial was great , the massage was awesome by Reuben the staff was super friendly

It was okay. Nice people, good service, but services were not worth the amount of money I paid and the description online is misleading making you feel like you're getting more than what you actually are. Also, not plus size friendly robes. read more

I have gone to this location a few times and have always had a good experience. The location is clean and the prices are great. Your experience with your massage itself completely depends on your masseuse. My massage today was very depressing, I asked for a specific area to be focused on which I feel was barely touched. I felt like an annoyance. Other masseuse I've had here will listen and not just go through the motions of the same old routine. By the time I got home it felt like I didn't even go. If you have a bad experience, ask for someone else. Most of the workers are great and it's definitely worth going. Don't judge the whole spa off one person. read more

The therapist was able to work through a knot in my shoulder. She said she'd previously worked for a chiropractor and it showed - she knew exactly what would relieve the tightness and pain. Very happy with this spa! read more

What a disappointing experience. I never leave bad reviews for spa places because usually even if service is not amazing at least people are nice and they try, I just don't go back. Place is very nice inside, very relaxing and modern inside. Came here first time for a couples massage, and mine was prenatal. Lady I got was very rude from the beginning. She asked me if I am "high risk" which I said no. And when she said what do I want to be done, I said all body but concentrate on arms because I have swelling in my hands and arms. She said "that's abnormal and means you are high risk". Which is ridiculous, at this stage of pregnancy I am seeing my ob/gyn weekly, and here a masseuse telling me that swelling is "high risk". If swelling in feet and hands would be considered "high risk", 99% of pregnant women would be considered "high risk". She clearly lacks basic anatomy and physiology knowledge. I mentioned to avoid left plantar foot because I had an injury decades ago and it has hypersensitivity. But of course she ignored my request. She told me to start on my side and just gave me a tiny pillow for between my legs. I have been having prenatal massage every few weeks and usually you have a face down pregnancy table or a big pregnancy body pillow. She massaged 5 inches radius on my back going directly over my vertebrae, which is not how massage is done (I have been having regular massages for over 10 years). Then she told me to move on my back, which I was super surprised, since most reasonable people know that being flat on your back in a third trimester is not comfortable and could be even dangerous. I thought I would get shoulder pillows to elevate myself so I am at the incline, instead she put a booster under my legs, and tiny rolled tower under my neck. So basically all my belly weight was on my lower back, she started massaging my legs, and of course I was uncomfortable and she told me "stop moving" very rudely. I started having cramps, my heart rate started raising, I started having pain in my back, I told her I am uncomfortable and she was super annoyed... I moved to the side again and she was again yelling "stop moving". She was so rude... unbelievable. After I moved to the side she said "I don't know what I suppose to do now".... Lady, you can give a full body massage when person on the side, that's how prenatal massages work. She went to massage my foot that I told her not to and then went back to my upper back and vertebrae. At that time I already had a full blown anxiety attack from all the pain and heart palpitations. Then she said it's over and left, after I was leaving I told that it's unsafe to put pregnant woman in her third trimester on the back and she yelled at me that she always does it and she asked me if I am high risk. This lady was insufferable... I barely could walk, I went to the restroom and she just run away. Lady who did massage to my husband brought me water, and apologized. This place IS NOT QUALIFIED TO GIVE PRENATAL MASSAGES! I had to call emergency line to talk to my doctor because I never felt so horrible. My ob/gyn was shocked that they told 36 weeks pregnant woman to lie in her back during the massage. She told me to never come back there. I left in tears and in pain. What a horrible experience. To add, they call your name 10 min after the appointment and finish 10 min early, so you get at best 40 min massage. In this particular case I didn't mind since it was absolutely horrible but my husband was near me and got same 40 min massage. He didn't have a bad experience, and his masseuse was nice. I will be definitely calling a manager, this place puts pregnant customers in danger. read more

Full disclosure, this was my very first experience in my history of getting massages that I had a male masseuse -- so I was a bit nervous because I often stray from males. HOWEVER I was in need of a massage, it was overdue so I bit the bullet. I will say that it was pleasant enough, the gentleman was nice and friendly. He shook my hand and all that preliminary stuff. It was just as any other experience honestly. I still wouldn't opt to have a male masseuse but it wasn't a bad experience. This location will be moving soon which looks like it'll be a nice upgrade. The inside looks nice and clean. I would go back but I can't wait for the new location. read more

I have been to the location in New Tampa twice. First was for a massage. I felt this was a first step to evaluate the service. The environment is minimalist so don't expect the luxury of an inclusive full spa with robes, hot tub, steam room. It is $19.99 extra for the steam room. There was no aromatherapy in the room but the lobby smelled great. my masseuse was great. 2 wks ago i decided to try the Paradise facial. The esthetician wore a mask which i was happy about until I realized (after i was undressed and on the table) that she was sick. Stuffy breathing through her mouth n very congested. She spent a few minutes looking at my skin and then spent 5 mins upselling treatments. I kept saying no but she kept on until she mentioned extraction i then said this is in my treatment. She seemed surprise i was to get the Paradise facial. Horrible experience: she never introduced herself. She used her fingers to extract instead of the tool, no aromatherapy in the room, she never provided hot stone treatment that is part of the service. She was close to my face congested I couldn't relax. The water used was cold. And, when i was getting dressed and looked in the sink there was a bowl of water with the face rag n brush - no sanitation. The remedy offered by the manager (via the front desk personnel) next treatment they won't charge for the hot stone treatment. WHAT?! So no refund for services not provided and the audacity to assume I would be back for a facial. read more

First time visiting today. Wonderful experience I received the massage and facial. Will definitely be returning.

So i showed up 15 minutes late to my 90 minute massage and got penalized but paid pull price. They never expressed that if I was late they would still charge the full price. I was only told if I cancelled they would keep the 50%deposit. I got a mani/pedi and i could've done a better job myself. My nails have air bubbles and they didn't have anything for me to dry my nails so my toes are messed up as well. Tomorrow is my birthday and my hands and feet look like crap. I spent a total of $125 that I feel was totally not worth it. read more

Caribbean Mystique Spa - New Tampa - Day Spas Near Me - Tampa, Florida

Very professional business and overall good massage. Disappointed in the difference between what the package was online and what we actually received. I got the coconut bay getaway package for my wife. I wanted two since it was our Anniversary but they only had an opening for 1 facial. It is described as Your Own Private Getaway! 1 Hour Tropical Excursion Signature Massage 1 Hour Seasonal Organic Eminence for GM Collin Facial 2 Hours of total Mind, Body and Spirit Renewal Complimentary Wine, Crackers and Cheese So I initially assumed this was a half day package, 4 hours total. She received the 1 hour facial and the 1 hour massage; however, the 2 hours of Mind, Body & spiritual renewal is actually the facial and the massage, nothing more. As we were checking out we were asked if we received the wine. When we said no they walked us back to a sitting area in the hallway way and served us the wine and crackers . This was a little awkward since we were sitting right where everyone was walking, no privacy. Overall, the staff was great, the business plan sounds amazing but the execution was off. If there was a separate room with lounge chairs and soothing music to sip your wine and get that relaxation this would improve the rating a lot. read more

I just returned as to join the Membership. The place is immaculate, the gals at the front desk are friendly and knowledgeable. They keep me very well informed about my appointment and technician. 60 minutes hot stone massage from Michael this morning. I did not want it to end. I highly recommend this location. read more

Awesome place. Kendall and Marcellus always ensure our massages are performed to our satisfaction. There new location in Brandon FL off Bloomingdales is even more amazing and designed with so many other spa services at one location. Highly recommend you go and get a massage at either location. Additionally their members perk program makes their prices unbeatable. Before you assume the lower price means lower quality in their service it isn't. The service as mentioned above is great. read more

Their Eminence facial w/dermaplane is amazing... the Blue Crystal Foot massagewas spectacular but be sure to drink water otherwise if ur dehydrated and get foot cramp... ALL services were excellent...Highly recommended‍‍ read more

I received a gift for a paradise facial from the lutz location of this spa. My technician was Julia she was professional . Not a lot of talking fantastic technique and a super enjoyable experience. The room is clean quiet. All of the products that she used are for sale as well. We discussed my skin types etc. she realized that I needed a little bit of moisture help. She recommended a few things as well as we talked about product. The front desk was accommodating and helpful with my appointments they do have two locations so be careful where you're going is it New Tampa or is it lutz .I also noticed a deal on the counter for a $39.00hour massage.Lutz location is in a small professional strip plaza where parking is tight. After the treatment I was relaxed my skin looked extremely radiant and the whole experience was wonderful. I will certainly return for another facial. read more

Caribbean Mystique Spa - New Tampa - Massage deal - Day Spas Near Me - Tampa, Florida

I received a special deal 2 massages for $110. I used 1 massage and everything was fine. I used my second massage and when I was finished with my massage the lady at the front desk charged me an additional $55 for the massage. She said the massage was $110 and I had a $55 credit. I was already mad because the massage was horrible and it was only 40 minutes. I always time them. The masseuse did not know how to massage and I was stuck with a $55 bill. I didn't want to cause a seen so I paid and left. read more

You can't beat the price for an hour massage. Becoming a member is easy and inexpensive. Make no mistake, the massage therapists are knowledgeable and do an excellent job! read more

I visited Carribean Mystique after my husband purchased me a living social deal for my birthday. It was for their Tropical Excursion Relaxation Massage, a premium service as described on their website. I arrived to the spa and was greeting promptly by name (I guess they were expecting me!) by Andrea, who was also my therapist for this visit. After filling out the paperwork, she showed me their "Sail Away Port" where their guests wait for their appointment while enjoying refreshments. She then took me to my room, which was named after an island (unfortuntely I can't remember the name). The ambience was very beachy and relaxing, I really enjoyed the Caribbean theme where each room was a different destination. My massage was wonderful, it was a full body massage followed by a seaweed mud mask on my back with hot towels, a foot scrub (with more hot towels) finished off with a hot stone back massage. Andrea was really professional and had perfect technique. After my massage Andrea greeted me with water and then showed me around the rest of the spa. There is a romantic couples room, facial rooms and a nail room, where they used foot bowls instead of the baths you find most other places (this is because the bowls are more hygienic) After this first visit, I would 100% come back for other services. Their price menu is extremely resonable and Andrea suggested if I see any other deals online (such as the living social) to go ahead and call the spa directly as they will honor the price =) read more

Caribbean Mystique Spa - New Tampa - Sail away port - Day Spas Near Me - Tampa, Florida

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I was experiencing some back pain and decided it was time for a massage. My wife came here and said how awesome it was so I though hey why not. The staff upon entry was very friendly. The facility is extremely clean and the rooms are as well. The atmosphere was very relaxing. I received an hour massage which was 45 then signed up for a monthly massage that's 39 dollars a visit for 60 minutes. That is an amazing price for an hour massage. The massage was great and the masseuse was very knowledgeable. Highly recommended! read more

My husband booked a massage and facial for me and it was amazing!!!!! From the moment I walked in to the time I left, everyone was absolutely pleasant. It was like walking through paradise. This was my first time getting a massage and facial just in general but I will certainly be returning. read more

I had used about every massage therapist at this facility and Christine is by far the best !! I will continue coming back. read more

Today I had an amazing facial by Julia. Such a great spa nearby and so glad I found it! The facial was relaxing and my skin is glowing and looks amazing! Julia recommended skincare add-ons which I am interested in for next time. She was not pushy at all when I declined. Julia also greeted me with water after my service. The spa is clean and quiet inside and the customer service was great! It was easy to call and make an appointment and I love that they are open until 8p on Saturdays. I bought the mask Julia used on my face because it felt incredible. I can't wait to go back again next month and to try out their massage services! read more

If you need the best massage of your life then you have came to the right place. Ask for Marcellus he has the most talented hands I have ever felt. I have been getting massages for 15 years now and he has been the best over the past 2 years. I suffer from migraines and neck pain and so I go faithfully once a month to him and he makes me feel amazing after ever visit. Marcellus isn't just a great massage therapist he is a great human being. Don't look anywhere else this place is amazing and they have great products to buy when you leave. read more

My mom is really excited to introduce me to the Caribbean Mystique Spa since she discovered them just recently. She's been going here regularly and she loves going to them. I have never gotten a massage before so I was really excited to see how it will be like. Their location is within a business plaza so from the outside it didn't look that nice. Once you go in though you were immediately greeted and led into the Sail Away Port where you wait. The ambience is really nice and relaxing inside the building. We did the mother and daughter massage. They led us into our massage room and we had a basket where we put our stuff in. Inside the room, there were two separate beds, candles, and relaxing music. We had Chelsea and Alesha who took care of us and they were wonderful. They use an unscented lotion which is great for those with sensitive skin. In terms of the price, we paid $39 each for 1 hour massage. They have a half price deal going on if you do it monthly. They have other great deals as well so definitely check out what they have to offer! read more

Ahhh-mazing! Great service, wonderful massage therapists, & perfect price points. This place is a hidden gem tucked away in New Tampa but definitely a must! We had a lovely experience in celebrating my sister's spa birthday party here. I am already excited for my next visit! read more

Christine is the best. Experienced and knowledgeable. I've been to many massages and no one was able to fix me ; even Chiropractors. She pointed out a knot and massaged it away. A+++ P.s i do not give alot of reviews nor do i like to leave my real name online because of identity theft. read more

Ask for Marcellus. He is attentive and has hands that seem to never get tired. I like deep tissue and muscle stripping and he always leaves me feeling new after each visit. read more

I received a massage here as a surprise gift from my wife before Christmas. I showed up early, as requested, but it took a bit to get checked in due to several people checking out and in at the same time. Its a small front desk area upon entrance, so it got interesting trying to maneuver around people between the door and front desk. Once checked in, I waited about 5 mins past my appointment time (3PM) before being called back. Between getting brought back late and the time to get prepped for the massage, we were about 10-15 mins behind. My masseuse was good, not great, but it seemed she was rushing a bit. My wife purchased some additions like hot stones, aromatherapy, etc and the masseuse packed all day of it into about a 45 min session. The issue was my wife purchased a 60 min massage and the additions were supposed to pre/post massage. So, appointment at 3PM, didn't start until close to 3:15 and was walking out of the door 2 mins to four. I thought it felt pretty quick and I wasn't aware of the specifics until I spoke with my wife on my way home (remember it was a gift). She was furious because I didn't get what she paid for. She attempted to contact them unsuccessfully and they never returned her calls. The potential for a good experience was there but they fell way short, especially with the customer service. Never again will we go here and caution others to make sure you get what you paid for. read more

I got the relaxation massage in the couples room for my husband and I. I made an appointment online and they promptly called me to confirm the next morning. When we got there it was nice and quiet. The sweet girl at the counter welcomed us by name (obviously expecting us) and had us fill out the basic paperwork and we waited about 10 minutes in their sail away port room. Our masseuses came out and brought us to the couples room. It was dimly lit and very tranquil. We underdressed and laid on the beds they came back in and started right away. They did the works! Full body! Totally amazing and relaxing. We'll be back FOR SURE!!! Next time we'll try facials and the other stuff on their service menu. Five stars all the way!!! read more

As soon as you step inside your journey starts into the Caribbean. I had a 60 min relaxing massage with Gissel I've been to many spas, and this was the best massage I've ever had! I also had the Royal Palm luxury mani/ pedi coconut oil dream by Ernestine. She made me so relaxed and comfortable. My mani and pedi are perfect. I love the fact that they make their own scrubs! I will definitely be coming back very soon read more

I absolutely love Caribbean Mystique! I've been going for years and the staff never under delivers! You have a member for life!!

Caribbean Mystique Spa is a hidden gem in New Tampa! Upon walking in, I felt like I was in a true place Of serenity. My appt was For a mani/pedi, and was delighted to be escorted to a private Room, which was also serene and smelled so good. Hazel was my nail tech, and she was very friendly and did a great job on my nails and toes. I can't wait to go back and Try more services! read more

What a great experience! I had a 2 hour massage with Marcellus, (sounds long, huh?) but I kid you not, I could have stayed for another 2! He did great - worked at the pressure level that I wanted and was so friendly and polite. The front desk was friendly, everything was clean and they are so affordable! I will definitely be back! read more

Great customer service and all around excellent experience. You walk in and immediately greeted by happiness, I would definitely recommend this place to anyone and everyone!!! read more

This is a special place... great atmosphere, good smells AND most importantly The BEST Massages in town! The therapists all have skills. Just let the receptionist know what kind of massage you prefer and she'll book you with the person that will make you feel the BEST. From hot stone, light touch to neuromuscular, read more

Probably one of, if not the best massage I have ever had! Collin was so professional and I didn't even need to tell him my problem areas as he easily found them. Highly recommended!!!! read more

I've always had a great experience booking massages. I've done birthday gift certificates here and have never had a complaint of the service and they have always been accommodating to me. Not sure of other services, as I only have experience with the massages. I'd definitely recommend this place if that is what you're looking for. read more

My experience was AMAZING! The staff was friendly and courteous! My husband planned a whole day it was a wonderful experience! I would definitely recommend going to this spa. Thank you to the staff at Carribean Mystic. read more

Caribbean Mystique Spa - New Tampa - Beautiful manicure! - Day Spas Near Me - Tampa, Florida