This hotel probably isn't used to capacity crowds, but last weekend's storm has left so many New…read moreEnglanders without power that hotels for miles around are filled with power-outage refugees. The result here is a full-to-brimming hotel, which makes the thin walls and echoey hallways especially problematic. Without the mobs and their noise, this is a fairly standard no-frills hotel. Comfortable enough, but stripped-down amenities and loud heater/AC unit in the outer wall brand this as a low-end place. (In fact, paying north of $100 for this feels wrong.) I've seen complaints about the Wi-Fi here, though it's working just fine for us. Repeatedly having to click "I Agree" gets tiresome after a while, but for free Wi-Fi, it's doing the trick. The hotel gets three stars instead of two, though, on the strength of this morning's breakfast-room staffer, who quietly navigated the overstuffed space, dodging slow-moving elderly guests and fast-moving children (and their bouncing rubber balls), efficiently stocking and restocking the muffins and bananas and waffle-maker supplies. She rocks.

I recently stayed here and it was a positive experience. I found a coupon online and it helped me…read moresave on the fare. The room and the bathroom was clean, and the service was pretty good and I slept pretty well on their double bed. In the morning, there was a lot of free breakfast to be eaten- French toast, eggs, bagels, pork sausage, cereal - I ate it all and enjoyed it! I would recommend this hotel to anyone that is looking for something a notch above your Knights Inns, Super 8s, Howard Johnson's, and Motel 6s. Make sure you shop around online for coupons prior to booking to get the best value!

Kate Germond was a great agent when it came to planning our big trip. This was a special "once in a…read morelifetime" trip to celebrate 50 years of marriage and my wifes 70th birthday. The trip was an adventure back to my roots and we will never forget all that we did. And we did a lot! The 14 days were amazing. She took care of the add ons and transport without a problem. Thank you Kate for connecting us with Gate 1 and we will always turn to youfor guidance with future trips. Thank You Kate!

I used Custom Travel for over a decade in past. The agent's name was Chet then. She helped me with…read moreairfare, vacations and cruises. I decided recently to book airfare to Saint Maarten We already had our accommodations. They came back with that they only book airfare for vacation packages

Spoke to an agent 3 weeks ago about an Alaska cruise. we spoke for about 20 minutes and told her…read morewhat I was looking for and then never heard back from her. I guess they didn't need any more business!

I just used this company for my friend's destination wedding. Booking one hotel room and a shuttle…read moreto and from the airport should not be difficult to do at all. I was in contact with Michelle and was very disappointed with everything that happened. I had to cancel my credit card and called her with my new information. She charged the second card, but never updated my information in the system so when she went to charge me for a shuttle (that she wasn't very clear about the price and I needed to ask her to clarify several times) she charged my canceled credit card and was obviously declined. She emailed me asking for a new card instead of calling...I am not sending my credit card info through an email. She never updated my card info on the system which makes me wonder if my card number is floating around her office on a post it somewhere. When we were booking the shuttles, I was very clear saying that I wasn't sure what my friend was doing since she was trying to change her flight and that I was just booking for me. I sent MY flight details and she also booked my friend and charged her too. I had to call and correct this and spoke to another woman in the office who was very understanding and tried her best to remedy the situation. She said that Michelle said my friend sent her flight info when she never did. She booked my friend for the shuttle using my itinerary when my friend wasn't on either flight and wasn't even returning the same day. She mailed us cute little bags with our itinerary and a luggage tag which I did appreciate since it helped me to keep my things organized. My itinerary said that my friend and I had a room with two double beds. When we arrived we were given a king size bed to share. I called the lobby and they said that's what was booked and they didn't have any more double rooms available. As much as I don't mind sharing a bed with my friend, why should I have to? That's not what we booked. I wrote Michelle an email where I was clearly frustrated with all of her errors and she wrote me a really rude response. I understand that I may have come across as irritated and pissed off, but as a client I felt I had the right to be since I've been going back and forth with her all week correcting her mistakes. I chose to ignore her snotty response. Later I got another email telling me if I wanted I could try to change rooms the next day. When you're only in a hotel for two days do you really want to switch rooms for the second night? Everything about this ordeal was awful. I could have done her job in 5 minutes with no mistakes but felt like I had to go through her since the invite for the wedding said to contact her. I'm just happy I booked my own flights so there were no mistakes with that, unlike my friends that booked their flights through her. I recommend doing your own travel booking or using a different company.

Anthony of Travelwire was our driver for our trip to Los Cabos. Anthony confirmed the day prior to…read moreour trip, arrived right on time, drove us to JFK and picked us up at JFK when we returned. We were most impressed as we had to be picked up at 4:30 AM on the outbound and at 11:30 PM on the return. On the return, he found us and loaded our luggage quite efficiently. I highly recommend Travelwire for transportation to and from airports at odd hours. Far less expensive than previously used private driving services. Far more reliable than an Uber driver. They arrive when they way they will arrive and pick you up when they say they will.

was very skeptical in the beginning when I found travelwire through Facebook, but I am glad I…read morebooked my first trip with the company. I booked an ALL INCLUSIVE resort in Dominican Republic. Best decision I ever made as it turned out to be the BEST vacation I've ever had. From the time we landed, the pick up was just a matter of a few munites. We were picked in an air conditioned van with wifi. We enjoyed our 6 days stay with nothing but all good things to say. Food and entertainment was top notch . The day of our departure, I messaged Oliver from Travelwire because I could not locate a number to call my pickup driver. He got back to me in a matter of minutes. We were picked up in a comfortable van and dropped off just on time. I am already planning my next trip with travelwire. No regrets the BEST travel agents.

They were 35 minutes late picking us up and did not care. We called, messaged, chatted and even…read morewalked to their office. With no success. They don't answer, respond and they weren't open. No communication nor did they care. Not even am apology. You're just a cow with cash.

Have been using KDTravel for almost 20 years. Kathy has never steered us wrong. Whether from the…read moreCarribean to Alaska, never had a bad trip. We've done the Canadian Rockies, Arizona, California,Scotland, Framce and England with Kathy. The most recent trip to Jamaica was fabulous. KD Travel gets a 5 plus star review from us.