This place needs to be investigated for fraud and abuse. Pts. are often soaked in urine and feces…read more They are treated unfairly and when you mention to nurse about marks and bruises on pts. they say its nothing.

The facilities itself is clean and the rooms are well furnished. However, the food service sucks. I…read morefilled out the menu several times and none of my requests were granted and not because of medical reasons. The good thing is that as I was writing this message gentleman came to the room and I found him to be the director of Food services who discussed with me what do I like and what you I don't like and I mentioned to him that I filled my menu several times and nothing was granted he gave me other options and he took my tray and he will send me another tree with what I like to eat so so far this is a good change. That happens. How long will it continue? I do not know, but I will follow up if I need to.

I'm taking my mother out of here. My mother was brought to…read moreAlaris after being in the hospital. It was determined that she needed long term care & was moved from the "rehab" floor to the "residential" floor. I wasn't notified of this change. My mother's room is nothing but a low budget hospital room with a cabinet & small dresser. One for her, one for her roommate. There's no chair(s) for a visitor & the t.v is questionable. She doesn't even have a phone. My mother was taken to the hospital to have her feeding tube removed, a 24hr trip that turned into a week. Again, I wasn't informed! Some of the staff is great, but they can only do so much. Management is changing often so the consistency sucks & you never know who to talk to. For the money my mother's being charged things should be much better.

This is a horrible place my cousin is there. Over 20 years ago her mom was there (not the same…read moreplace at all) so she picked this place it's been over three years and I have seen rodent (mice) the bathroom in the room was so bad I didn't use it. When i Called my cousin I could tell she was slurring her words and I told her I thought she had a stroke to notify the nurse she said they would answer the bell. couldnt get her that night so I called the nurse station the next day. they said she was in the day room with other patients and was fine. Next day she was in medical center she did have a stroke and they didn't Notice for over 24 hours. When you call the nurse station they leave you on hold for over 18 mins (I just hung up). Trying to find the company that owns them IT IS NOT ALARIS HEALTH. They just license the name from them. My cousin has often been thirsty and cannot get water. The care quality is below bare minimun. There is so much more to say about them. It doesn't change because they keep changing owners.

Staff sensitivity. They were cruel and negligent toward my mother in law and me. They incited…read morecommunity and families against each other

The Sunday South Williamsburg streets are busy with Hasidic Jewish folks in all traditional black…read moreand white regalia pushing double strollers, reading thick books over thicker horn rimmed glasses. To a visitors eye, it would be as if the entire Pennsylvania Amish country came to Brooklyn, minus the horse drawn buggies. My neighbor, Mr. Chen, a 30 year member of our tightly knit Forest Hills street took ill four months ago, and I had slight reservations (mixed emotions) about going to see him even though we spent a lot of time together over the years. A stroke hit him quite hard and I was told that it severely hampered his memory, that he does not speak and that he mostly confined to rolling chairs and mechanical beds. Nursing homes always feel like Gods waiting room to me, they sadden me as the next step seems so near. Attached tubes to veiny bodies, hollowed screams down long halls and the empty eyes fluttering about are all abound. Bedford is smaller in scale, attendees and health care workers are on the go, room to room, activity to meals, smiles beaming when they look up to greet you. I found this to be the continuous theme from my arrival to my departure and the end result? Peaceful minds, content eyes, friends and family's gratitude. (Review was taken down Oct. 8th and after calling Yelp, they told me to re-post it)

Beautiful people, beautiful souls. Under their care I went from death's door to wellness. God…read morebless them forever.

Greetings! Words cannot describe the great care given to me by this center. It all started when I…read morebroke my leg in three places this March, landed in hospital(Cornell Weill which was phenomenal care), was recommended to this center. After so much meds, I was very nervous, I never even visited a center like this before, but no worries, my anxieties were eased by ALL the staff at this center! Ok, here it goes: Intake: smooth and flexible, I was in a priv room, Brandon greeted me at the front desk,and was friendly and reassuring, he offered me laundry services up front, made the arrival easy/smooth. Nurses Aids: The best care for the 3rd floor, Jean, Patricia, Ms. Baxter Margaret, and ALL the aides could not be more compassionate, very attentitive to our needs, and cleanliness. Response time when ringing was immediate. The kindness is unparalleled. Housekeeping: Desmond/ crew kept the rooms, all areas, spotless, every vent was cleaned, all floors shined, all bathrooms were impecably cleaned with germ killing agents that were safe. Linens, blankets were changed DAILY, beds were made while you ate or went to therapy. HOTEL SERVICE! Nurses: on top of their game! They medicated according to orders, when I felt off, they would address meds immediately , worked with docs to update notes asap, KINDNESS is the key word, sympathetic to pain and discomfort and advised where allowed/necessary. Haisley, Danielle, D.J. and Winston were like family! Doctors and nurse practitioners: ALSO on their game, and Ignatius the nurse pract. for our floor did his rounds and addressed all concerns with professionalism and again, kindness. Physcial and OT : Again it could not be better, they really encouraged me to meet my goals so i could go home...especially, Maria, Billie, and Alice really got me moving and were key to help me heal faster, my doctor even responded that she was impressed with my progress. If I said "I can't" they kindly replied "YES YOU CAN!" Social programming: to keep my spirits up, Brandon and Brian made it fun during activities, yes , even during Bingo, they are true positive motivators and kept my positivity flowing! I love you guys! Management: Thank you Clarissa and Rachel for listening to me, Clarissa you are a true leader, calm, and a great listener. Psychology/Psychiatry: Thank you Anthony for listening to my angst when I got there, and I look forward to future sessions, THE THIRD FLOOR ROCKS! Sorry, my photos wont load, there is too many of them , good ones! Readers, if you have to go to rehab in NYC, this is it! I give this more than 5 STARS!

Hard to believe that Hospital for Special Surgery, the finest orthopedic hospital in the world,…read moresends its patients for rehab to Mary Manning Walsh, where patients receive inadequate and incompetent care. The administrative staff is generally good, as are the nurses and, the PTs. ( Especially Yolanda) However, the caretakers and aides, save for a few, lack the tiniest bit of compassion and/or interest in the patients' welfare or comfort. They are so nasty that no amount of sensitivity training could help. This is such culture shock coming from HSS where the care and kindness is five star quality. I was left to fend for myself for hours on end when I developed diarrhea and chills and could barely get myself to the bathroom. A diaper was tossed to me, but no one came to follow up and check on me. When I rang the bell and asked for help putting my leg up on the bed, which was painful from knee replacement surgery, I was told " she showed you how to do it" before reluctantly helping me. I was told the night before my discharge that an aide, who was one of the few kind individuals there, would help bathe me and wash my hair before my discharge that morning. When she didn't show up, a different aide came in and told me that I would not be getting bathed because I had gotten bathed theday before! She seemed to really enjoy telling me that! Eventually, I was helped with bathing by the kind aide. A walker was ordered for me for my day of discharge. I had only used a walker during my weeklong stay. When my walker hadn't arrived 15 minutes before my Ambulette was set to come, I was informed that I would not be getting a walker because I got one in 2023! I was discharged shakily with a cane that I had not practiced with at all. And last, but not least, was the horrendous, vile, unhealthy food that was served. Inedible! After my week stay at Mary Manning, I felt broken.

ArchCare's hiring department, which is responsible for selecting candidates for open positions, is…read morebiased. Candidates whose nationality is from a country outside the United States are hired more quickly than law-abiding American citizens. The hiring staff prioritize hiring West Indian, Caribbean, African-born, and Hispanic individuals over American citizens who were born in the United States and speak and understand English. At least 86 percent of the staff are not of American origin. The hiring department discriminates against American applicants. ArchCare is more concerned about the money they receive from the patient than the actual medical care given. The medical staff provide the bare minimum if they even do that. I wouldn't let a sick stray dog be cared for at ArchCare because it would mostly die in the hands of these people. The management staff, Doctors, Nurses and CNA's only care about their paychecks. If you're looking for a place to be mistreated & to die go to an ArchCare living facility.

This place doesn't even deserve 1 star ! Please DO NOT PUT YOUR LOVED ONE here ! After my uncle…read morehad a heart attack , got 4 bypasses he came back to his room only to find his cabinet broken into. ( they unscrewed his lock removing all ALL HIS STUFF .. cash. Clothes, birth certificate , social security card , tv etc etc. ALL GONE !! AND NO ONE KNOWS ANYTHING!!! I tried contacting MR KLEIN, but he doesn't want to return my calls , doesn't call me back !! It took a phone call to the state to get him shoes ( he's a diabetic) suppose to have shoes every 2 years. Took them 5 years and a call to the state !!! Now it's time to go to the SECAUCUS POLICE to file a police report for THEFT !! Mr. KLEIN IS EXTREMELY UNPROFESSIONAL !!! This place is NOT where anyone should be. RUN AS FAR AND FAST AS YOU CAN FROM THIS PLACE !! Trust me !!!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

Genuinely not a fan here. The staff does not care and if you have good insurance they'll keep your…read moreloved one forever. The rooms are not kept as clean as the lobby, there are gnats in most rooms & the common area. Staff suggested for the patient to continuously wave his arms to shoo them away. Short of it, this place is all about the money honey. I'm fairly certain no one here has had to put a loved one in care homes before and the lack of empathy & emotional intelligence shows.

The place is beautiful and the staff is very attentive and caring. We are very grateful to everyone…read morethere -- especially the PT/OT's and the nurses and the drs. They gave my relative such good help and love.

PROS: The staff here is nice, including Jasmine who is one of the administrators. Food is good,…read morelooks like a hotel, people here seem happy, and they accept many insurances CONS: Overpriced when it's out of pocket and parking lot is skinny so it's hard to drive past other cars OVERALL: As long as your insurance is covering this, I highly recommend coming here. I recommend speaking with Jasmine for a tour

This Post Acute is the worst possible place to send anyone the communication is horrible: the care…read moreis minimal; the PT is minimal. People lie in their beds all day. Doctors do not follow up and they sent my husband home way too soon. It was redone since it was Morris Kills but only on the outside.

These 4/5 star reviews I'm seeing here and on google are laughable, and must be from staff and fake…read moreaccounts because this place is an absolute embarrassment to humanity.  The way patients are treated, the patient to staff ratio, the food quality, the lack of empathy from staff (PT and Drs. excluded), and the directors who seem to disappear when you need them and refuse to return call, all add up to a total nightmare for anyone who is unfortunate enough to be sent here for some reason or another.  If you are reading this, please visit this place before sending your loved ones here, they don't even attempt to hide how little they care.  It's plain to see this oddly decorated building is just a money maker for those who own it.  Don't let a social worker talk you into sending someone you love to this horrible place.