Do you want real expertise instead of big-box throughput? This is your place…read more If you're fine with teenagers worming their way through your car to install audio gear, the big-box stores will probably be good enough. Maybe 60% of the time they'll do an acceptable job. But if you care about thoughtful advice and a truly professional install, come here instead. The owner is knowledgeable, friendly, and charges fair prices. Think about how many hours a week you spend in your car--why gamble?

I had a smart stereo with back up camera installed in my daughter's car. They did an amazing job…read moreand it was done in a few hours! The price was more than reasonable.

Avoid This Shop - Defective Work & Deceptive Practices…read more I took my car to ProCar Sound on Saturday for a remote starter installation. During the job, a technician broke the brake light switch and attempted to glue it back together rather than replacing it--without informing me. By evening, the glued switch failed, causing the brake lights to illuminate. I called before closing to report the issue and ask when they could fix it. Instead of offering to address their mistake that day, I was told to return Monday--unacceptable for a problem they caused. I had to visit a parts store and fix it myself. What bothered me most: No apology, no accountability, no offer to compensate, and zero follow-up from management. Notably, they requested my Google review before the service was even complete--which explains their suspiciously high rating. High ratings are misleading, it's like tipping a waiter BEFORE the food is serviced. Save your money and your time--go elsewhere for honest workmanship and actual customer service.

Pro Car Sound & Security's low Yelp rating is BS. Check their Google reviews, over 2k reviews and…read morefull of 5 star reviews. I've been wanting a backup camera for my car for a while now. Sure, I could go out and buy a new car with that feature, but who wants to deal with car payments? A much more cost-effective solution was to install a backup camera and a video monitor. I researched what the big-box stores had to offer, but I wasn't impressed with their wireless or license plate-mounted options. (Quick tip: Some plate-mounted cameras can obstruct part of your license plate, like the state name or motto, which could technically get you pulled over for plate obstruction!) I wanted something that looked factory-installed, not like an aftermarket add-on, and Pro Car Sound and Security in Malden delivered exactly that. I stopped by after work on a Friday, and the place was buzzing like a club--people were coming and going non-stop. Clearly, this is the spot in Malden. As soon as I walked in, they took care of me immediately. The staff was super friendly and kept offering snacks and drinks from their well-stocked snack station. The bathroom was spotless, and there was plenty of seating. Plus, their shop had all kinds of cool gadgets to check out while I waited. If my wife decides to get a backup camera installed, we'll definitely be coming back here. Highly recommend Pro Car Sound and Security for anyone looking for professional, factory-quality installations!

Highly recommend. Owner is amazing. There is parking! They have been in that location for 23…read moreyears. Replaced two of my fobs in 15 minutes. Very reasonably priced. You will not be disappointed.

This company is extremely, responsive, professional, courteous, and and skilled. I cannot say…read moreenough about their service to me. I had lost the only keys I had to a new/used car I bought last month. Victoria and her husband fitted me in to make new keys in the after hour. And their price was more than fair. I cannot praise them enough. Lynne P.

We have an older car with remote starter problems, Tony installed a new system …read more Neat clean completed same day. Great service.

I called Tony and left a message about installing a remote starter for my Tacoma. He called me…read moreright back and explained he was quite busy due to the Christmas rush (Understandable). I was willing to wait a couple of weeks but Tony found an opening and squeezed me in within just a few days. Install came out just as I had hoped. Tony was great, providing updates via text throughout the process. I would definitely recommend Tony and Advanced Mobile Audio.

Highly recommend SoReal Sound! I needed the screen replaced in my Jeep Cherokee and called and…read morespoke with Steve. He told me they did not carry the screens, however recommend Cuescreens where previous customers had good experiences. Once I received the screen I was able to schedule an appointment quickly for installation. SoReal did an amazing job and had the car back to us within two hours. Great price, great service, customer service is fantastic! Highly, highly recommend!!!

Steve owner is a very nice guy! There work is done correctly…read more But some what over priced I was okay with the add ons and paying twice as another shop.what I did not like is I got charged 144.00 for a hour to install a 2wire license plate light. That u pushes throw a cut out hole on metal bumper about 1 inch round hole which these little prongs hold in the hole Which the auto body shop installed a week or so before I was told the auto body shop super glued the wire to the metal. I don't care what they did! It's two wires it never should have cost that much in my option. So I ask for a break and it was a no! One more thing was @ 144 a hour then there 10 percent for shop expenses on each completion job it turn out to be about 166 a hour. Some what price yee! So beware. Nice persons work there.

If I could give more than 5 stars I would. Very knowledgable people about sound upgrades and are…read moremore than fair with pricing. Went for a subwoofer upgrade but my system still lacked low end frequencies generated by the subwoofer so they installed a bass restoration kit which fixed everything. I couldn't be any happier. Definitely sending friends and family their way.

Great guys! They installed a stereo on my old Jeep Wrangler. It looks great and it works great…read more Highly recommended!

Sound in Motion is the best! I have nothing but great things to say about them…read more I recently had a state-of-the-art BlackVue dash cam installed in my car by Sound in Motion. While I normally spend a lot of time researching purchases and services before making a decision, I had heard so many positive things about Sound in Motion that I simply asked Jim Cavanaugh, the store manager, for his recommendation. I trusted Jim's expertise completely, and that decision proved to be 100% correct. Jim, Sound in Motion owner Derek Kenney, and one of their highly skilled technicians worked on my vehicle, and the results were spectacular. The BlackVue Elite 10 dash cam they installed is outstanding, and the installation itself was flawless, professional, and pristine. When it comes to car audio and video in New England, I can't think of anyone better than Sound in Motion. What surprised me even more was learning that Sound in Motion is also a high-end detailing shop. While I was there, I watched their expert detailer work her magic on a large 2019 SUV. After performing paint correction and applying a ceramic coating, the vehicle looked better than new. I was genuinely amazed by her skill, work ethic, and attention to detail. During a brief conversation, it was clear that she is passionate about her craft, and that dedication is reflected throughout the entire organization. I truly can't say enough good things about Sound in Motion. As someone who remembers the former Watertown, Massachusetts audiophile institution, Rich's Car Tunes, I wouldn't have thought it possible for another shop to fill that role. Yet, Sound in Motion has done exactly that. First-class service, first-class workmanship, and first-class people. Sound in Motion has earned my highest recommendation.

Amazing shop to work with. Really the entire crew is friendly and passionate about what they do…read more I've brought multiple vehicles here. The work is flawless. They fixed the audio in my vehicle and I am hearing notes in the music that I haven't heard in forever. Also one of the best details/wraps my car has ever gotten. Couldn't recommend them more.

Absolutely incredible service! The team was extremely knowledgeable, answered all of my questions,…read moreand made the entire process quick and convenient. They were professional, helpful, and efficient from start to finish. I highly recommend this company to anyone looking for quality speakers and outstanding customer service. I'll definitely be coming back for future purchases! 100% recommend for any vehicle speaker needs.

One star is generous. I originally went in for a quote on a remote starter and passive locking (car…read morelocks 30 seconds after the last door closes). I scheduled an appointment for 11/4 at 9 AM and dropped the car off the night before. I was told it would take 3-4 hours and they'd call when it was done. They didn't. Of course, they didn't. Hours 3, 4, 5, and 6 went by with zero communication -- not even the bare minimum courtesy you'd expect from a half-functioning business. I finally called around 3 PM and was told they were "wiring the module" and needed another hour. I arrived at 4:15 PM -- still not done. So I sat and waited until 5:15 PM, after the owner had already bailed for the day, before the car was finally finished. As I was being shown the fob, I asked about the passive locking. The tech casually hits me with, "No, you just lock it with the fob." So after 8 hours, they couldn't even manage to install the one thing I specifically requested. His excuse? "No one told me." The lack of communication in this place is honestly impressive -- but only if the goal is to fail. He then told me to come back the next day so he could "just drop the dash and turn it on," like it was as simple as flipping a light switch he forgot existed. I came back the next day -- and shocker, that tech wasn't there. Instead, the owner, John, steps out and immediately contradicts everything his own employee said. He calls the manufacturer and, surprise surprise, the module they installed didn't even support passive locking in the first place. So yes, after wasting an entire day of my time, they had installed the completely wrong hardware. John said he would overnight the correct module and call me when it arrived. He didn't. Naturally. Thursday came and went with no call. I had to call them on Friday, only to be told I now needed yet another full appointment. When I asked how long this so-called "easy fix" was going to take, after hearing that line repeatedly, John responded with the most useless answer imaginable: "It takes whatever it takes. We'll call you." Translation: We have no idea what we're doing, please stop expecting competence. So I dropped the car off Sunday night for a Monday 9 AM appointment. Once again, the entire day passed with zero communication whatsoever. I called at 3:30 PM -- same copy-and-paste excuse: "We're wiring the module, another hour." No call after that, obviously. At 5:03 PM, John leaves a voicemail claiming they're closing because I "wasn't there," even though I was literally five minutes away and had received no updates besides the one call I made. I called back instantly -- straight to voicemail. At 5:07 PM, I arrived to find my car still sitting inside the shop and the place completely closed up. They didn't even have the decency to wait the extra two minutes after leaving the voicemail they should've left hours earlier. This shop is a complete joke. Zero communication, zero professionalism, zero accountability, and nonstop excuses. Two full appointments, two modules, and several days of wasted time -- and they still couldn't deliver the service I originally requested. And to make it worse, the half-baked system they DID install doesn't even work correctly: * If any door except the driver's door is open, the system still locks the vehicle -- totally incorrect behavior. * Once the vehicle auto-locks, it won't unlock with the fob or the app after about 5 minutes. * Only one of the two fobs actually works. * The "alarm" is a sad joke -- all it does is flash the high beams like the car is trying to signal for help. At this point, you could hand the tools to a random passerby and get a cleaner, more accurate installation. Truly, anyone off the street would've done a better job. I genuinely don't think it could've come out any worse unless they intentionally tried to mess it up. Absolute bunch of morons, with a bunch of fake signage claiming they're the best. I think their BBB Accredited sticker on their door is funny, given that the BBB website says "Not Accredited" in big, bold letters.