I had previously stopped going to Dental Dreams due to a bad experience, but I decided to give them…read moreanother try, hoping things had improved. Unfortunately, I was disappointed once again. The office is overbooked, with a crowded waiting room and long wait times. My appointment was scheduled for 10 AM, yet I sat for 40 minutes without even being checked in. When I approached the front desk to ask if I needed to fill out any paperwork, the receptionist informed me that she hadn't even gotten to my name yet. I asked how much longer it would be and if I should reschedule, but she couldn't give me an estimate. Instead, she vaguely stated that it "doesn't mean it will be a long time." She was initially unwilling to reschedule my appointment until another staff member stepped in and offered to do so. By that point, I had already decided to find a more organized and professional dental office--one that actually prioritizes cleanliness, because this place was filthy. I would not recommend Dental Dreams to anyone looking for quality care and good customer service.

If you are in a rush do not schedule here I had a appointment time for 11:30am showed up 20 minutes…read moreearly they let the walk ins go first even before scheduled appointments waited over a hour for my visit. Would give more stars if they could respect peoples time people don't have hours to wait on an appointment they made sure to schedule a head of time.

If you're looking for an amazing Dentist or Ortho Mark & Sue are amazinggggg . Sue did my braces…read moreback in 22-23' and I loved my teeth after . I recently lost my retainers and had a bit of shifting with my teeth and I needed a solution , Sue got me together quick !! & she will get you together too !!!. Thank you to this amazing staff !!!! 10/10 HIGHLY RECOMMENDED!!!!!!!

Second review. I had originally rated them two, then edited it to four. This is my last attempt at…read morea visit. It's 9:36am and my appointment was at 9:30. The building is still locked. I would like to be reimbursed for my 1.5 hours out of work and 10 miles driven for this appointment. This is a pattern with this dentist and I will certainly be finding a new one. Do not - I repeat - do not use this dentist if you value your time.

Front desk staff is terrible. Repeatedly refused me service and gave me a quote of $900 to…read morere-cement crowns. Would not let me speak to the doctor to get clarification on the quote and eventually hung up on me.

My visit to this clinic was horrible They just wanted my…read moremoney Dentist horrible treatment Front desk staff Disrespectful And make you wait for 2 hours just to be seen by the dentist A part of that Everybody over40 Need to have a deep dental cleaning they ask you to buy an Electric toothbrush That you can buy at Costco for half of the price

I came in for a cleaning. I need x-rays so we started there. Something was wrong with the pieces…read morethat had to be placed in my mouth. So two extra pictures had to be taken. I'm still not sure if they were correct. I've had better experiences with my six month check ups. There was a lot of scraping that did not feel good. I floss to prevent that from happening. I saw the doctor briefly afterward. Everything was fine. They have parking right outside the front door. It's also a well lit lot if you have an evening appointment.

My daughter and I have been going to Preferred for nearly 6 years. They did her braces. The dentist…read moreeven took a picture with her. The work was excellent. They all have been personal during the visits. I would definitely recommend.

This dental practice is definitely the Gold Dtandard among dental practices. I've had extensive…read moredental work completed, and have several more procedures scheduled. The staff is very friendly and caring. All employees put the patient at ease. I've never been more pleased with a dental practice in my 72 years of life. Rosemary Terry Pain-Free patient

I have been a patient of Marcuz DDS for many years, and I want to be clear that this review is not…read moredirected at Dr. Paul Marcuz DDS. I have always appreciated the care I have received from him. My concern is with an interaction I had with dental hygienist Melissa. During my visit, I asked for information about my son's upcoming dental appointment. As his father, legal guardian, and the person providing his dental insurance, I expected either the requested information or a clear explanation of any office policy that prevented it. Instead, the conversation included what I perceived to be unnecessary gossip, bias opinions, and commentary that had nothing to do with my request. Rather than simply addressing the question or referring me to someone who could, the interaction became uncomfortable and unprofessional. Later that same day, I called the office and spoke with the receptionist, who provided the appointment information without any difficulty or unnecessary discussion. Based on my experience, I encourage the practice to ensure that staff remain professional, avoid unnecessary personal commentary or gossip, and communicate office policies consistently and respectfully. While I have had many positive experiences with this practice over the years, this interaction fell well below the standard I have come to expect, which is why I am leaving a one-star review. Steer clear of Melissa.

Best Dentist and staff ever. They care, they bend over backwards to make you feel safe. My teeth…read morelook better than they ever have in my entire life

There are two offices for these dentists one in Redford and one in Eastpointe. i have never…read moreexperienced such considerraton and care in a dentist as provided by Dr.Larry. Very knowledgeable and precise on current methods of dentistry, lot of work done on site makes it more resonable for work done here...really appreciated...Help when you re in need Paula M

Loved this place from the start. Referred to come here by girlfriend who I've been with for 8 years…read morenow and man, did I make the right choice! From right when you are welcomed in the door, the receptionist is extremely nice and quick. Contagious positive vibes. Love her. The dentist is super awesome. Everywhere else I go they just want to pull ur teeth and give u dentures. Not this guy! He's doing his best to save all of the teeth he can and is currently running my top dentures that I got from easydentures.com through their washer because they are beginning to stain. He said he could do that for me 3 days ago when i first seen him. Now this next appointment today, he reminded me about it. Awesome!

Today was my first time hear. I had to leave my dentist. Hours weren't convenient and seen the…read morereviews for this place. I laughed the whole time back there and I hate the dentist. Staff was AMAZING. I found my new dentist office permanently

Excellent Dental Care! The entire staff is exceptional. Ms. Shelia is top notch. Fast. Professional…read moreand caring. Five star experience.

by far the best dental center i have been to in 63 years. highly recommended .dr john and his teams…read moreprofessionalism and friendliness are the greatest.

I saw Dr. Kole-James at Howard University College of Dentistry during his Orthodontics residency…read morethere. He took care of my severe open bite during his time there. He did an AMAZING job and his bedside manner is excellent. Each step of the process was explained to me and his technical skills were superb. Very attentive and caring as an Orthodontist and I would highly recommend him.

Dr. Keshawn Khole-James is a great orthodontist. He is available and accommodating in every way…read more He transformed my smile and I couldn't be happier.

they were fast and very polite, I been with them four years and my teeth clean and my fillings…read morefilled.

Dr. Jewell and his assistant did a good job on my fillings. They were gentle and it was done in a…read moretimely fashion.