I have been a patient of Marcuz DDS for many years, and I want to be clear that this review is not…read moredirected at Dr. Paul Marcuz DDS. I have always appreciated the care I have received from him. My concern is with an interaction I had with dental hygienist Melissa. During my visit, I asked for information about my son's upcoming dental appointment. As his father, legal guardian, and the person providing his dental insurance, I expected either the requested information or a clear explanation of any office policy that prevented it. Instead, the conversation included what I perceived to be unnecessary gossip, bias opinions, and commentary that had nothing to do with my request. Rather than simply addressing the question or referring me to someone who could, the interaction became uncomfortable and unprofessional. Later that same day, I called the office and spoke with the receptionist, who provided the appointment information without any difficulty or unnecessary discussion. Based on my experience, I encourage the practice to ensure that staff remain professional, avoid unnecessary personal commentary or gossip, and communicate office policies consistently and respectfully. While I have had many positive experiences with this practice over the years, this interaction fell well below the standard I have come to expect, which is why I am leaving a one-star review. Steer clear of Melissa.

Don't want to work with you when you need to reschedule your appt. Make you wait another 6 months…read more Now I'm going on 9 months of not having my teeth cleaned. After so many years of going to them to be push aside and not feel that important anymore. I'll take my business elsewhere and everyone else should that goes to this dentist!! If you're not treated wrong now! Just wait a few more years where your an established patient and you need to reschedule.

Dr. Melegari's bedside manner and level of communication is the worst I've ever experienced…read morethroughout a lifetime of major dental work. I would not recommend her to even my worst enemy.

Scam artists. Make sure you get that written predetermination quote from your insurance provider…read morebecause this establishment will try to take you for all you are worth. I wish that Yelp had the option of a negative star. Highly unprofessional and dishonest, which is unfortunate because the facilities are lovely and the offices are easy to access/park. I will write the long, sad story of my experience with Signature Endodontics at a later time but I wanted to warn other clients, as I wish someone had warned me against going to this clinic.

Terrible experience!!! Dr Deconick is great but his front staff lied to me about sending out a…read moreclearance letter for my cardiologist, then cancelled my root canals, then when I had to call my cardio only to find out that their staff never sent the clearance form (so my cardiologist went ahead and sent it right away) they then refused to see me at all and want to keep the exam money, while leaving me in pain and telling me to go somewhere else?? SHAME ON THEM knowing I am in pain and giving me this run around and keeping the money. TERRIBLE!!!

Yesterday was the first time I've ever had to have a root canal done. Needless to say I'm scared of…read more2 things spiders and dentists. I made an appointment with dr Healy because I was in SO much pain it was unbearable. Despite being terrified of the procedure and dentists in general I slowly made my way into the office. Dr Healy was amazing. He was very confident that he would not only take away my pain but make sure the procedure was painless as well. There were some rough spots but it was to be expected. I was in bad shape to begin with. I'm glad I made the decision to see him and he even called me the next day to see how I was doing and to remind me to make sure I take ibuprofen and my penicillin around the clock. Hopefully I'll never need another root canal again but if I do I know who I'm coming to see!!

You never wait no longer than about 5 min for your appointment. They are very friendly and…read morecourteous. Everything they use in their office is state of the art. Great job John M Steinberg and associates

Dr. Steinberg and Dr. Paluka are both great dentist, I have seen them both. A lot of work has been…read moredone on my teeth and I would recommend them to anyone. All of the staff there are very friendly and professional.

Thank you Dr. Bentur! I was so nervous about having a root canal and she was so kind. She did a…read morewonderful job and explained each step of the process. I was given her cell number for an emergencies over the weekend and the office called next day to check on me. So caring and efficient.

After being recommended a visit by my primary dentist, I was quite nervous to re-treat a falling…read moreroot canal, as the first one wasn't the best experience from a pain perspective. Consultation was smooth and easy, as the doctors took 3D X-rays of my mouth to get to the bottom of the issue. Not only did the first root canal performed stop a few inches too short, but I had acquired an infection as well. Great. Doctor Andrew assured me that the process was one that they specialize in, so I had nothing to be worried about. And I didn't. Upon the day of surgery, my usual anxious and nervous self was calm and ready to treat a tooth that had been causing some issues for years. The procedure itself was quite quick and painless. Shocking! Doc even obliged me in talking through what he was doing and why. I had a great time in the chair! What they do not prepare you for.. is the pain during the aftermath of the treatment. I think many people like myself are afraid of what happens while in the chair, but for the first time in my life, the pain outside of the re-treating process was and has been some of the most excruciating pain I have ever experienced. I think what really sent me into a bit of a frenzy, is that this amazing, sweet, kind and caring facility with some of the most awesome staff members I have encountered.. sent me home with no prescribed medication! After an infection and extended roots!?! The procedure was on a Thursday.. by Friday night, my face was immensely swollen and the pain was so unbearable that all I could do was cry and pray. I was told over the counter Motrin would suffice... and it did.. but only for three hours. As I lay here two days removed from the procedure, and the pressure of my face increases.. I'm still shocked that I was expected to handle something like this without any additional medication before sending me home. Please make sure to inquire about medication that you NEED before leaving.

I rarely leave reviews, but I feel compelled to share my experience so others can make informed…read morechoices. I was scheduled for a routine cleaning and had submitted recent X-rays from a previous provider. The office contacted me the day before my appointment to say the image quality wasn't clear and new X-rays would be needed. They explained my insurance only covers X-rays every two years and I would need to pay $46 out of pocket. I initially agreed, but after some reflection -- and due to personal financial concerns -- I asked the hygienist, Carrie, (who was kind and understanding) if it might be possible to delay them until I was due. Unfortunately, what followed was deeply disappointing. The dentist, Dr. J. Jacobs, entered the room and immediately spoke to me in a condescending tone, questioning whether I had "spoken to Sam yesterday." I explained that I had, but was hoping to find a compromise given that I'm facing job uncertainty. Rather than respond with empathy or professionalism, the doctor made the situation about his stressful his job is and reiterated that X-rays are required annually, regardless of insurance. When I noted that this policy hadn't been clearly explained and suggested this might not be the right fit, he abruptly told me to leave. He followed me closely as I gathered my things and, on the way out, stated that I had "wasted their time" and that other patients could have had this appointment. I expressed my shock at the way I was being treated, and he responded by raising his voice and telling me to leave -- shutting the door behind me. This was one of the most disrespectful and dismissive interactions I've ever had in a healthcare setting. I understand and respect office policies, but there is never an excuse for treating a patient with such a lack of compassion, especially in vulnerable moments.

The staff is friendly and helpful. Hygienist, Shannon was very positive and friendly. Totally…read morerecommend this practice, in and out in an hour.

Very rude receptionist KATIE . super unprofessional & unhelpful. down right rude . I wouldn't give…read morethem any of my business. to get mistreated before even stepping back foot in there ( I was a previous patient) is ridiculous & uncalled for . If I could give 0 stars I would

I was going to this location when Dr. Haskins was still here. I have a really hard time finding a…read moredoctor I like but the dentists at this location are great. They care about their patients and COVID. I see Doctor Shad, and she is one of the most wonderful doctors I've ever had. She makes me feel comfortable and she gets the job done perfectly. I even love the people at the front desk they're always very sweet and quick to get you checked in and back there. I highly recommend this dental office and Dr. Shad!!