Maria and Enrique were the nicest folks I've met in the jewelry business. I am so glad I found them since I can bring whatever jewelry I need fixed and they do an awesome job. I love that their business is family owned and has been in Tucson since 1958. When I walk in, I am taken back in time. Their hospitality and great prices cannot be beat! ~Monette read more

This is my first choice for silver repair in Tucson. I have a 80 year old Shriners silver money clip that is holding A 1886 Morgan Silver Dollar. The holding ring finally let go. I think an easy tac will put it back In my pocket. I have a piece of red coral I can't use because my gold chains won't pass thru the eyelet. I m Going to have it redone with a small gold oval ring. I just called to see if I need an appointment. They have been in town for decades. I ll be there in 30 minutes. read more

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Never called me back . Poor customer service . It exhausting finding quality companies that can help

Our wedding rings crafted by Carlos Diaz Silversmiths have worn well over the past 47+ years of marriage! A truly talented craftsman!

I had lost an earring that l had purchased in Alaska when visiting my daughter in Montana. Not only was the stone unique and interesting to me, but the memories of where it came from (and where the other was lost forever) motivated me to have a custom ring made from the remaining earring. I am a collector of Navajo and Hopi jewelry so wanted to find an experienced and qualified lapidary to make the ring. Carlos Diaz came highly recommended by several friends and the results completely surpassed my expectations! This is now my absolute #1 favorite piece of jewelry l own. read more

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I feel so fortunate to have found Carlos Diaz to repair my father's ID bracket from World War II. I wear it every day. His name and military ID had all but disappeared and it looks like new now. Maria and Antonio were helpful and are very knowledgeable about silver. We were fortunate enough to meet Carlos Diaz and got to talk to him about his life and his store. Carlos Diaz Silversmith has a huge variety of silver jewelry (some with stones) at reasonable prices. Beautiful craftsman. Thank you Carlos, Maria, Antonio and your entire staff. Sandi Rowe read more

As another reviewer wrote, I walked in and was greeted by grandson and daughter of Carlos. Amazing service. Very welcoming and offered options. I had a necklace that has sentimental value and had it melted down into a charm. I think I've found my go to spot for jewelry here in Tucson! read more

HiI'm so disappointed in this establishment. I brought 3 watches to have batteries replaced on 8/10. Apparently the PRO was out getting lunch so another young man was asked to assist. I'm not sure what happened but out of the 3, he returned 2 (one of them he was unable to open the back and the other one he states the minute hand was not functioning and he could not fix), the 3rd watch, they had to keep because although he replaced the battery, he was unable to put the watch back together!!! I was given a ticket, left the watch for the PRO to fix. As of 8/15, the PRO had not attempted to fix... I went to pick up my not put together watch and left with a 2 piece watch!!! I did speak to Maria and advised how they just lost a customer due to the negligence of "The Pro", her brother not caring about customers. So much for using Yelp to find reputable places...this time, you failed me. read more

Called 5 different places for a quote on a ring resize and this was the most affordable one! Their service was amazing. I was only in town briefly and they insisted on getting it done right away instead of having someone pick it up for me later. They resized it in about 10 minutes and I even got to try it on during the process to make sure the size was right. Very nice family-run business, definitely recommend this place! read more

What a fantastic and rare shop! Not only did they repair my friend's ring but Maria is so warm and professional-- it's obvious why Carlos Diaz silversmiths has been in business so long, and crafted jewelry for celebrities like Elizabeth Taylor (go check out the photos on the walls, truly splendid). This family run business is something special, and we'll be going back whenever we need repairs or to find unique pieces! read more

Had a piece of Bisbee turquoise that needed the good hug of a Sterling silver bezel setting to put it on display. I was greeted as I walked into the shop; was promptly helped by the owner's grandson. Very knowledgeable about stone and type of support/security it would need, he even showed me a few pendants so I would have an idea of what the finished product would look like. I needed it in a week, I got it the next day. I am absolutely in love!! Yes, custom work is going to cost you, but the finished product is worth it! Highly recommend! read more

Carlos Diaz Silversmiths and Goldsmiths - Bisbee turquoise pendant, finished! - Jewelry Near Me - Tucson, Arizona

Fair prices and knowledgeable staff. I have been there several times and was always pleased with the results. They sized rings for me and sized a silver bracelet . A few days ago they repaired earrings that I had given up on, posts were badly bent. I would definitely recommend this silversmith shop! read more

These are the most honest people you will ever work with with nothing but pure intentions to help you. I went in to fix my chain because I thought it was broken and the girl took a look and just said it wasn't broken it was little bent and fixed it with no cost. Every where else in Tucson was trying to charge me and told me it was broken thank you to these honest kind people I was able to get my chain fixed. PLEASE support them please read more

Excellent, very honest, friendly, and knowledgeable people. I went in to have a pen engraved and it was the best experience. They even had it done for me that day, it looks good, and they were very helpful. I highly recommend this business for any jewelry or engraving needs. read more

I was initially really impressed with Carlos. His shop is nice, he and his family were friendly. He assured us that he could create a custom engagement ring for us based on our ideas. We came back again a couple weeks later with a design, waited 10 minutes for him to talk to us, and spent about 30 minutes discussing the specifics of it. He asked if it was a rush job, when we needed it by, explaining that he couldn't be pressured by a short deadline. We explained that it was an engagement ring, that we weren't in a huge rush--of course, we wanted it some time in the near future, but we weren't going to hound him. He said it would take him about 4 weeks, which sounded reasonable to us. He took the order and told us he'd be in touch when it was ready, or to call back in about a month. Six weeks later I called him. The first time, someone else answered the phone and said he would call back, which he did not. I called again, left another message, and then he did call back. He gave me a very long explanation about how he was very busy, couldn't be rushed, and that he didn't work on deadlines. Then he said he couldn't possibly START work on my order for four months. I very much had the sense that my order was not big or important enough for him, that he probably took it in good faith and then chose to work on more lucrative things for customers who could potentially offer him more business in the long term. At that point, I said I'd be by to pick up my design, which I drew myself. He immediately started repeating that he'd be willing to create my ring, just not on a deadline, and not for four months. He denied saying that he would finish the ring by a certain time. I kept saying I was going to come for my design, and he kept saying I was free to find another artisan, and also that he would make my ring for me, provided I didn't rush him. He told me that it was hard for him to find time to work because people always wanted to talk to him. At this rate, I imagine I would be married before I got my engagement ring. ETA: Right after I wrote the above review, my fiance went over to the shop to get my original design back. Carlos was effusively apologetic but insisted he didn't ever give delivery dates and that he was really, really, really, really busy. And also that he was going to make my ring. Later. And we were stressing him out. My fiance said that he was stressing us out, and that if he wanted our business, he needed to make the ring in the next 30 days. After a while, apparently, he agreed. My fiance told him we would check back in 2 weeks, and if the ring wasn't started, that we would definitely need our design back immediately so we could find an artisan who could deliver. At this point, I don't have high hopes. If we find that he's started the ring in 2 weeks and can deliver it in a month, I will change my rating of this business, but right now I feel like my fiance is being a bit optimistic. ETA: We got a call yesterday (3 days after my last update) that the wax casting of the ring was ready and we should come in to approve it, which we did this morning. We were also asked for a deposit at this time. (We paid in full so there would be no misunderstanding.) I'm revising my rating up a star, and will go up another one if the ring comes in in a timely fashion and lives up to our expectations! ETA: It's about a month after the last update, and I have my ring! It really is quite beautiful. The workmanship is exquisite, with fine attention to detail. Carlos called me once or twice, wanting to add some details, which I approved. We were out of town when the actually finished it, and he was thoughtful enough to email us a number of close-up photographs, but they really don't do it justice. Perfectly beautiful, so I guess it's worth the wait. I would definitely recommend this artisan, but don't be in any kind of a hurry for custom work. read more

Enjoyed our visit and the education on turquoise stones. We found some Beautiful pieces for Mother's' Day gifts. Great local business with long family tradition. The place to go for unique hand crafted jewelry. read more

One of the great things about Tucson is its plethora of small businesses, and Carlos Diaz is no exception. I needed to get 2 rings repaired and a stone ordered for one - I walked in and was greeted by family members, and knew I was in the right place. The work was done in-house and was exceptional. I've worked in jewelry before, and I could tell that they were very honest, things were priced correctly and that they took immense pride in their work. If I need anything else, I'll definitely be coming back! Also, they have a beautiful selection of American Indian jewelry. read more

Not only does this store have an amazing array of custom jewelry, but the staff are very helpful and friendly. I will be back!

This place is the absolute best, customer service is outstanding and they go above and beyond to assist you. I brought my ring to them to have a stone replaced and it came back so beautiful. Highly recommend this family owned business. read more

I was looking to get some custom Dungeons and Dragons polyhedral dice made out of silver and was trying to find someone who would work with me. Carlos Diaz Silversmiths were very excited to help figure out a way to make it happen, even though it was something they hadn't done before. After working with them a bit, they were able to provide an amazing, full 7-piece dice set made out of solid sterling silver. I absolutely love them! It was a great experience working with them, and I would definitely recommend going to them for all your custom silversmithing needs! read more

I have a sterling silver bracelet that was my mothers when she passed away and I've been wearing it for almost 20 years daily. I recently lost some weight and it literally fell off my arm. I was told that Carlos Diaz was the best silversmith in town so I left work and went to see them. They were awesome! They fixed my bracelet and gave me advice about how to take care of it. I felt very comfortable and trusted them. As a result I am on my way there right now to take another piece of jewelry to have it repaired. They have beautiful jewelry for sale it is a wonderful store! I suggest if you were into Indian Or silver jewelry that is the place to go! read more

Maria and the rest of the staff are wonderful! Wanted a custom wedding set and they made exactly what I had in mind. Above and beyond customer service read more

Short version: Beautiful work; lovely people; worked hard to make our rings on time (next day); couldn't be happier. Long version: After 31 years of marriage, my husband and I returned to Tucson to renew our wedding vows and have a blessing ceremony where we originally married. We flew in on a Thursday evening and Friday morning realized we had not thought of wedding rings. On the slim chance we might find something we liked, we checked online and then stopped in to Carlos Diaz Silversmiths & Goldsmiths Jewelers, looking for something nontraditional. We were greeted by Carlos Diaz' grandson and daughter, to whom we explained our plans for a ceremony the next day. We found a beautiful gold band with inlaid turquoise which happened to be a perfect fit for me. The owner, Carlos Diaz, told us that he could have the matching ring for my husband ready the following week. His daughter then turned to him and exclaimed that we needed the rings the next day. Mr. Diaz disappeared into the back and returned with an unfinished band of the same design. We picked out the turquoise we wanted and they finished it by closing that evening! This was more than we could have expected; and even if we had planned and searched months in advance, we believe we would not have found something more simply beautiful and meaningful than these rings. What a special experience. They have a nice selection of Southwestern jewelry with additional nontraditional and designer pieces, many of them designed by the owner Carlos Diaz. Most importantly, everyone was so wonderful to work with: they listened to what we wanted, worked with us to make it happen, and were warm and lovely. What a delightful surprise. read more

I have been coming into this business since the 80s. Family owned and the customer service could not be better. They are knowledgeable professionals and the friendliest people too. The owners daughter greets you at the door! I don't go anywhere else. Last time I was here, Carlos sized my ring and today I came back in to adjust the size again due to weight gain and his grandson, did a beautiful job. This family business (since 1958) is a honest and trustworthy one. I don't trust anyone else to do work/repair etc on my jewelry besides this establishment. They do not over charge for their services either like some many other places in Tucson. It truly is a hidden gem that needs to be shared. read more

Maria was a great help in restoring my wedding ring. She was patient and thorough in finding a solution that was within my budget and exceeded my expectations. I now have a beautiful ring with a secure setting to enjoy forever! read more

My husband commissioned a piece for me that turned out to be breathtaking. They did an amazing job.

Submitted two requests, one a custom monogram engraving on a spoon, the other a custom sliver onlay design. I submitted the image for the engraving and a resin sample for the onlay. Results: Muy bueno. ...perfecto. :-) Came out exactly as I specified. Family owned; easy to work with, good correspondence, both email and phone. They make sure you understand what the finished project will look like (very important with custom work). Pricing was fair, meaning it was about what I expected. Lead time was also typical, or maybe a bit better...about a month. read more

The craftsmen at Carlos Diaz Silversmiths did a beautiful job of reshaping my childhood baby fork, which had fallen into and been mangled by the kitchen waste disposal. They also re-engraved my initials on the fork in the same font as the matching spoon, and created a new band for a silver ring that belonged to my grandmother. They have a very nice selection of one-of-a-kind jewelry pieces they design and create in the shop. read more

I love this place. They have a large selection of beautiful southwestern jewelry and lots of unique jewelry as well. They do sizing and repairs and the staff is always so kind and helpful, and very knowledgeable. It's a beautiful little local business that you will be glad you visited! I highly recommend them. read more

Kind, helpful, and professional! I went to Carlos Diaz Silversmiths to have my ring cleaned and was helped right away! While waiting, I noticed the other customers were being helped by staff with such enthusiasm and thoroughness as well. I'll definitely be back!!! Thank you! read more

My family was so happy with my father's bolo that 7 months later we decided to get a matching pendant made for my mother's 75th birthday! It is the same design but smaller with each of the grandkids initials instead of full names. It is just as beautiful as the bolo! She loves it and so does the rest of the family! Now Mom and Dad can wear them together! Thanks again for taking the time to make sure that you understood our vision and for such wonderful craftsmanship in making it a reality!!! read more

My wife and I had our wedding rings crafted by Carlos Diaz in 2007. A band of turquoise inset within silver. They are beautiful. Strangers still approach us to complement us about the rings. Since the rings are worn every day, they undergo some bumps and bruises but hold up wonderfully. In a couple of instances, I chipped the turquoise and sent it from Pennsylvania to Tucson to have it repaired. Maria is the daughter of Carlos and it has been a true pleasure working with her over the years. The ring is always repaired, polished up and returned to me very soon at such a reasonable cost. I can't say enough about the beautiful work and attention to customer satisfaction that we have enjoyed with Carlos Diaz. read more

Great service. Very friendly and good work for reasonable prices. Very good silversmith work. I can only recommend it!

Great Service and Workmanship...always. I have been coming to this company for many years. I receive a lot of personal attention with kindness and patience. I would never go anywhere else, as I trust this company to be fair and honest. They have completed some tricky sizing of bracelets and rings for me, and always give me alternative solutions for what I want done. read more

Great attention to detail, beautiful work and amazing customer service! Highly recommended!

I had a nice jewelry mineral that I purchased with my girlfriend at the Gem and Mineral Show. I brought it to some other jewelers in town, and because it was not designated as a "precious stone" they weren't wanting to work on a setting. I was recommended to Carlos Diaz and upon entering the shop was greeted by a family member and he helped explain and figure out the best setting options and kept me appraised of an estimated cost. I left the mineral them and the next day it was ready for pickup and looks beautiful! read more

I have purchased jewelry at, and have taken my jewelry to Diaz Carlos for repairs, for a number of years now. The family members who work there are enthusiastic, and very helpful. I trusted them from the very beginning, and in fact, Mr. Carlos was very personable. The handcrafted jewelry is beautiful, and I love the pieces that I've purchased there. Most recently, I took in 2 pairs of hoop earrings for the clasps to be tightened. When I went to pay, the woman there ( I'm sorry I don't remember her name ), said I didn't owe anything because it only took a couple of minutes. I appreciated that very much. Every jewelry repair has held up beautifully. I won't take my jewelry anywhere else. Thank you Diaz Carlos for your loyalty to your customers! read more

I went to Carlos Diaz to get two bracelets re-sized (links put on the chain to make them fit perfectly). Unfortunately, I came 15 minutes after the shop had closed. Carlos Diaz and his employees re-opened the shop for me, and immediately helped me with the bracelets. The employees at Carlos Diaz were extremely helpful, and Mr. Diaz himself was wonderful. The bracelets look great and I couldn't be happier! I definitely recommend going to Carlos Diaz Silversmiths and Goldsmiths for any jewelry-related questions or problems you may have :) read more