The cook should be fired then have his ass kicked for putting out the chicken sandwich I was sold yesterday. Fried chicken breasts look like something he found in the bottom of the fryer grease. Burnt dry and half the size of what would reasonably be expected read more

Had the Western Bacon Cheeseburger the other day; very good. Way better than McDonalds

There is a young man named Max who works at the Carl's Jr on Calle Real in Goleta, CA, who deserves more than 5 stars by himself for his efficiency and courteous manner. I love the Famous Star burger and we stopped there for a quick meal on our way home from Chumash. I had to order my Famous Star without any raw vegetables, fruit or seeds due to two medical procedures I was having in 2 days. Max checked to make sure I could have a non-sesame bun and then carefully made sure of no lettuce, tomato or onion. When my order was delivered to our table, Max came and checked that my order was made correctly. And it was! I have never encountered such service at any fast food restaurant. He is a young man any mother would be proud to call her son. He is going places for sure! Thank you, Max, for your A+++++ service! And I'll be back for a normal Famous Star! read more

not satisfied with sitting system they have, we were ask to switch table because of it's not first come first serve rather than they asked us to move the table we were already relax to have a our sunday breakfast. we decided not to have a Sunday breakfast because of their employees were not a polite and tables were saved for someone? we fell we were discriminating by them, we aren't ever going back to that restaurant ever again! I thought customers are always right and has to be treated like a king and queen!! read more

Can't get my order right even though I explained it twice at the speaker and once at the window. Disappointing paying more than what you receive. How hard can it be? read more

Service was amazing! Very friendly and welcoming. The young front window cashier worker was very friendly and had a very good sense of humor. read more

I am disappointed at their food. First time at this place . I was in a hurry so I picked up 5 chicken tenders and sm fries Total was $13.12 and the taste was horrible , dried old chicken, never going back read more

So disappointed. I've gone here twice before and wasn't thrilled with the food. I figured I'd give it another try. The fries were cold and the burger was sub par. I wish this location was as good as the Milpas one. Definitely a waste of $17 for a double western meal. read more

They took my order completely wrong. I got all the way to my house and the wrong order they put on my receipt wasn't even the order in the bag!! It was a completely random order. I drove all the way back and the employee talked to me like I was dumb and like I was lying. She continued to not understand their mistake. Finally, she said okay well Im just going to charge you for the food we forgot. Then I got home and they made the wrong chicken sandwich!!!!!! I'll never go back here read more

This outfit is, in my opinion, a 'junky joke'. I sat in the drive through last night for ten minutes and there was no response. So I called the store and was told something about "puta madre". This was at dinner time. I'm never going back and I've told my friends and coworkers about it. They straight up didn't answer the drive thru and closed the window. Wow. The nerve. And this was before 6pm!!!! Someone needs to be fired. Zero rating BIG TIME. read more

Cool management and staff but the wait times and Carl's Jr pricing sucks. $3.29 for a large soda? Come on. I can go across the street to McDonald's and get the same Diet Coke for $1.07 Kinda random: Shout out to the super chill dude that worked there just before the pandemic, when the big fried cheese dropped. Dude was legit, he'd pack your bags full of sauce like they were free (they are). Too bad he dipped after Covid rolled through. If you're out there dude, keep it high and tight. You were always so happy, I hope you found a better place to work. F Hardees, they didn't deserve you. read more

I was driving around to get my little siblings out of the house. I decided to go through the drive thru to get them a little something- and they'd never been here before. I ordered them kids meals. My siblings were so happy to see their kids meal bags and immediately began wolfing down their fries. The staff was quick, friendly and all wearing masks. Needless to say, they loved it and every last fry and bit of burger was gone. read more

Excellent Vegan Beyond burger (order without cheese or mayo and it's vegan). would have given 5 stars but the dude taking the order the other day doesn't seem to like his job. Other than that it was excellent thank you!! We actually went tonight too and the gal taking the orders was helpful and sweet. read more

Carl's Jr - Burgers Near Me - Goleta, California

Whenever I go, I always get the Famous Star with Crisscut fries. Definitely recommend! The people there are so nice and always make me feel welcome!! Try it out! read more

They now sell Beyond Burger and I'm so grateful! Goleta & Santa Barbara have a handful of delicious veggie burgers but the fact that a chain offers a meatless patty makes me so happy!! The service was friendly and there's lots of parking. I'll be going back and would highly recommend. It's delicious and filling! I just got the burger no fries or sides and was satisfied. read more

Carl's Jr - Beyond (meatless) Burger! - Burgers Near Me - Goleta, California

Pretty clean spot. They have the Coke freestyle machine that's pretty much why I would ever go here. Carl's Jr is kind of the worst of fast food. Stay away from the natural burger, the "fake" stuff tastes better. read more

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Okay, you won't see many reviews from me on 'Fast food'...but I couldn't wait any longer to eat! This ONE particular Carl's Jr. Impressed me today! Maybe it was the cool sod machine...or the fact that they also do a lettuce wrap on all the burgers, either way I was impressed! read more

Carl's Jr - Kick'en soda machine! Love it! - Burgers Near Me - Goleta, California

This place has bad customer service. I usually don't review but it's happened enough that I need to say something. They constantly mess up orders and instead of owning up to mistakes they try to make it your fault. if they had simply apologized for the mistake, I would have been happy. But they blamed me. read more

First, it is fast food, so what are you really looking for here? Lots of parking. Big space inside that is kept clean. Staff is nice, good orders are always correct. Quality of food is as good as any of the other locations. I enjoy their breakfast the most. read more

Went in to place a rather large order and the staff was incredibly helpful. Not only did they label everything so I can easily tell who's is who's but they also helped me carry it all to my car. Fantastic customer service read more

I ordered a big carl to go with no lettuce and replace the house sauce with bbq sauce. I reached my destination 15 minutes later and broke it out to eat. Sad to say there was no bbq sauce leaving the burger super dry. I am currently on a diet but i allow myself one day a week to splurge which is why i chose carl jr. I would have gone back to have it corrected but im on my lunch hour and it was 15 minute drive to go to carls and 15 minutes back. I f i was to drive back id have NO lunch hour. Needless to say im feeling very sad about the order being wrong due to the reasons listed above. .....shame on you for messing up my order and shame on me for patronizing your restaurant Sincerely, Bert read more

Thanks, CJ, for offering the Beyond Burger. I eat almost everything but my husband doesn't eat meat. With the Beyond Burger we now have a good fast food option. I now prefer it to the beef version. I just wish that we didn't have to pay extra to get s non-beef burger. read more

Hello Carls Jr! You guys do a great job making sure everyone in Goleta gets good food and quick. I really enjoy your meal deals and your breakfast bundles. One of the very best, GO CARLS JR! Sebastian read more

The store has an on-going staffing and training issue. Typically, the employee working the front counter also is handling the drive-thru orders. It's not uncommon for your food to sit under lamps simply because the person working the counter gets bogged down in taking orders. I've never actually seen a true manager or supervisor present, even at the worst of times. I think "manager" is a title bestowed on the person who has worked there more than a month. maybe less depending how many new employees walked out. read more

Horrible service, not even a hello or a thank you. Took extremely long and staff was overall rude

Worst staff ever, not all Carl's Jr.'s but this particular one sucks. The staff is so rude and completely disregard how you've ordered your meal and just make their way. I ordered French toast dips with extra powdered sugar. Got hardly any, went up to the counter and argued with the manager, THE MANAGAER, he swore the had extra, I proved him wrong and in that he took offense. Worst place ever read more

Carl's Jr - Does that look like extra powdered sugar...jerks - Burgers Near Me - Goleta, California

I walked in on a Sunday afternoon about 1:10. I was one of maybe 4-5 people in the place and the only one in line. I waited 5 min for someone to acknowledge me. I wanted to see how long it took before someone came to the register. I know one guy saw me, but then turned his back WAITING for an order to drop. Evidently a - I'll be with you in just a minute, was too much for him to say. I finally spoke up and he seemed surprise to see me. He then called another associate over and she took my order. She was the only one wearing a mask. Thanks for that. She gave me a receipt which showed 7.10$. I checked my bank transaction later that night and saw a charge from Carl's for 17.10$!! I've been calling for the last two days and no one answers the phone. Eventually the ringing goes into fax mode. So now I start a dispute claim with my bank. I totally understand many places being short staffed but that isn't an excuse for having some basic customer service manners. And maybe that extra 10$ charge was just an error.....or was it? read more

Their opening time is not reliable. I think their official opening time is 7am, but I have been there at 7:05, 7:10 when they have not been open. Today I was there at 7:25 and they were not open yet. The fellow that works the drive thru in the morning is friendly, when he's there. The food is good, when they're open. A few days ago I was there, in the morning, and pulled up to the speaker to order, and the person on the other end just said that something wasn't working. Carl's Jr., you need to get your act in order. read more

Raul was so patient with our large order and was very pleasant and honestly made are day! Thank you Raul for your outstanding service!! 5 star!! read more

This spot is disappointing to me. 3 tendies took longer than they should have. Venmo me at @harrisonkurkjian

Went through the drive thru on lunch and got a spicy chicken sandwich with just lettuce and mayo. No chicken. Can't call because their phone doesn't work. Very disappointed. read more

When ever I'm working! I always come to this Carl's Jr. It's convenient and close to my work! I love their selection of Bacon burgers. There location is perfectly located at the beginning of the Calle Real Shopping Center. The staff here is very friendly and helpful. Never have I had a bad experience here which is always a feeling! I highly recommend this place for any fast foodie, especially their bacon burgers! read more

usually I stop in before work for a early morning burger waiting for coupons in Mail hope are better then before but I do like the calle real location since close to work read more

Carl's Jr - Burgers Near Me - Goleta, California

This place is horrible. Burgers are way over cooked and they also kept my gift card while charging my debit card full price! Dont recommend this place. read more

Staff at this restaurant went above and beyond, and were super friendly. Restaurant was clean and bright, can't say enough about how good they made my experience. read more

A drive through in santa barbara (goleta)!? Really. I'd drive through it even if I didn't need any food! Above par Carl's Jr. Seriously though, I was so glad for a drive through in SB. read more

I go in everyday and the Mexican manger is so rude and only cares about speed not service

Went through the drive thru last night around 8pm... Diet Coke tasted like 3 different sodas in one...fries were cold & old... burger was cold, old & had what I believe was ketchup on it instead of BBQ sauce!! Guy wasn't friendly in drivethru.. This place needs an overhaul!! read more

I bought two of their specials. One I ordered no cheese. At the window I asked the girl, "no cheese right?" "Yes no cheese." what do you think they had on it (I couldn't eat it). Called the website (the one listed, not even their number). Internet number, is a fax number. no burger, no one to make it right. Way to lose customers Carl's. Maybe because your moving to east coast, you don't care anymore. read more

Good food fresh produces. Grass feed all natural burger and the $6 burger are worth the price you pay.