Always good service and the meals are prepared correctly. Big shout out to Juancarlos he has a great personality!

I'm writing this review because the customer service from Juan carlos was so good today. This was my first time eating at this location and he went out of our way to make sure our order was perfect. read more

This Carls jr had the nastiest breakfast burger I have ever had.We have always loved this restaurant chain but this one was disgusting. This breakfast burger had stale buns dry burger that should have been thrown out days ago the egg was weird tasting and didn't even have the potato nuggets on it.After taking 2 small bites I threw it away. After about one hour I was sick and throwing up.This restaurant should be inspected and shut down ,all that for only 9 dollars. read more

The food here is amazing and the customer service is out of this world they are very respectful and receptive

The food and service were amazing, everytime i walk in there the workers are so friendly and give the best customer service. I was very satisfied with my meal ! read more

So I just went threw the drive threw and ordered a Angus guacamole, bacon cheeseburger combo. The price on the drive through bill board says $11.99. ( unless I'm reading it wrong). When I got up to the window I was told the cost was $22.89. Big difference there. If this is actually the price of that combo, it's way overpriced. I got home with the burger and begin to eat it and ended up throwing most of it out because it was horrible tasting of Carl's Jr. is gonna charge this much for their combos, they should make sure that their burgers are worth it. read more

I was helped by Luis tonight and he was the absolute best employee that I have come across at a fast food restaurant. He deserves to be recognized for his hard work and dedication. Again thank you Luis for a great experience. read more

While Amy's is waaaaaaaay preferable, it's also not readily available below north bay, so very glad that Carl's Jr. has figured out how important a good plant based option is. Four stars because this is one of the first burger chains in the Bay Area to carry a plant based option. Minus a star because the Beyond burger somehow suffers from the same "lost-in-translation" thing that happens between the thick juicy sign and the squished thing in a greasy paper wrapper. But, hey, glad to have a quick burger available for my plant-centric habits. read more

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I got my food and it was correct! Getting into this place was odd. The play area has something to do with the weirdness. They had a door around the south side, but it was blocked with a wet floor marker for whatever reason. I ended up driving around the other side and going through the front door--just me, not the car. I ordered a beef taco, fries, and a small drink. It wasn't totally inexpensive, but it wasn't bad either. They got my order right, and it actually took less time for it than for the order ahead of mine. Up until a few days ago, I'd never ever had a correct order at Carl's Jr. Besides that, the food was good and hot, and the staff was friendly. read more

Food comes out fresh but doesn't give you sauce after I paid $25 for the meal makes sense make sense sarcasm sarcasm

Use to eat here multiple times a week but with higher costs and not improved food that has ended. Remember when the big burger was the $5 burger? Now almost everything is almost $10 just for a sandwich read more

Why are you serving fries that look like miniatures? I just got some and all but three were only about an inch long. What a rip off and the milk shake I got was very thin and I had asked for them to make it thick...ya missed that one. Please train someone to make a shake. read more

Don't visit fast food often but when I do they never fail to disappoint! Ordered crisscut fries and they ate over cooked and almost burnt. Not even edible. So annoying Ordered a #7 the burger is a disaster! Mayo ketchup and mustard all over the outside of the bun so it's sopping as well as the patty has no flavor Thank you Carl's Jr. for reminding me why I don't frequent fast food places Waste of money read more

i have spent hundreds of my money buying. from b/k, the couple of times, they got my. order wrong i didn't go back. this time my wife, made me go back. the freaking, lady got mad at me. and gave shit. i pointed out with 3 finger what wanted the first time. and she got it wrong, i guess b/k can afford. to lose customers. and need to read sign language and have there hearing checked. and a 2 star rating is to high should have been 1/2 a star. read more

I recommend going elsewhere. They still won't allow customers to use the restroom but they sure will let you go inside to buy their food.

The meat was horrible gave me the worst food positioning ranch was old staff is rude and everything is over priced

I love Carl's Jr for their amazing burgers. They are expensive but it's worth it. This particular spot has disappointed me because they have become very stingy with their dipping sauce. I bought three meals that almost cost me $40 and they couldn't give me extra sauces. They only gave me one ranch, one buffalo and one bbq. I was told if I wanted more they had to charge me. I think that's just too much, I don't see their dipping sauces on the menu so why do I have to pay extra for more ?? That's the second time they have done that. I think it's ridiculous. Ima have to go to the one in the other side of town now. Just wanted people to be aware of what this particular restaurant is doing. read more

If I could choose ZERO stars, I would have. Presented my military ID. Cashier says "discount is already included" I guess everyone gets the discount. I called another CJ- they gave me the same price. There was no discount applied. This place is lazy. Too lazy to train their employees correctly, while a big sign sits out front MILITARY DISCOUNTS I don't care for the discount, but take the sign down outside then. Not hard. read more

Received my food fast and fresh!! A little messy but it was great! & I was really surprised that one of the workers came over to me to see how I was doing.. that got them some points! It was semi weird that they did that cause im not used to that! But It really made my visit awesome :) good job carls! read more

I never had a problem here but tonight my superstar with cheese sucked big time, the bread was wet, I don't think it was the sauce , not after a few minutes of getting it, all in all it didn't have any flavor tonight.... read more

The workers were so nice. But the ice cream was freezer burnt. Give them a raise tho anyway idk

So I was kinda of disappointed with their chicken salad. I normally get salads from Jack in the box which are great. But just wanted to try something different so I went to Carl's jr. First of all they only have 1 salad on their menu , I thought they would have more options but regardless I decided to try their 1 salad out, which I regret. The chicken tasted disgusting,almost like chicken jerky. Won't be eating salads from here anymore only fatnning food like hamburgers lol anyways just my opinion. read more

I like this Carl's Jr because they have an outdoor play structure and tv's inside. This location also makes decent food and they have the soda dispensers on the counter for the customer to get refills. I like not having to "ask" for a refill. read more

Carl's Jr. Is one of my favorite chains and this location holds up pretty well, the employees here come and go and the current staff they have is a little rusty the only complaint other than that would be the new bathroom policy, it appears they charge you a quarter to use the bathroom which I think is wrong read more

I don't usually comment about fast food establishments but this restaurant has great customer service, can only comment on the lunch time staff but they all check to see if you need anything additional and how the meal is... Great to see the employees here know the meaning of customer service read more

Worst Carl's Jr every my order was all wrong. I was eating a burger and found a hair in it.. Not going back.

Hands down best fast food restaurant I've been to. Not only was the food great the customer service was phenomenal, some of the nicest people I have the pleasure of doing business, if your in the area and love Carl jr's that's the place to be read more

The employees here are so rude. Ive visited here once before and it was ok, tried to give them a second chance and they took advantage. went in and the employees were just standing there not even working. do they really get paid for that?! read more

My husband got food poisoning after eating the new fish sandwich. Definitely won't be back anytime soon.

Wow I haven't and fast food forever went to Carl's to bring my grandson to the playground the hamburger meat was delicious char-broil sweet potato fries and fried zucchini fresh salad fresh salad natural french fries. I'm impressed so when I do take my grandson out I will be going to Carls thank you Rose I would give a 10 star rating if I could also the restaurant is so clean which is another plus so you got kids please go! read more

The workers were very positive when delivering our order to our table. Service was fast and everything was as ordered. The establishment is clean and our kids loved the play structure outside. Thank you for great service, we will be back soon! (Or as our girls say, "we love "Carlos" Jr." read more