I had a very disappointing experience with Rotti's…read more I called ahead to ask about a tune-up for my snow blower, which is only four years old and hadn't been used for the past two seasons. I was quoted around $200. I specifically asked about carburetor work and was told that if anything additional work was needed, I would be called for approval before any work was done. I dropped the snow blower off on 1/21, knowing a storm was coming and that it might not be ready right away. When I called to check the status, I was told it was done and just needed a manager's sign-off. When I called back to ask about the total cost, I was shocked to be told the bill was $365. I was then informed that the carburetor had been rebuilt--without my approval. When I questioned why no one called me first, I was told they "assumed" I would want it running. While of course I want it running, I should've been called first to go over pricing. The person I spoke with showed little concern and initially brushed me off, saying they were too busy. I was disconnected while waiting, had to call back, and explain everything again. Eventually they took $50 off, which I appreciate, but this should never have happened in the first place. This is poor business practice. Just like with a car, if additional work is needed beyond the original estimate, you call the customer for approval, you don't just do the work and send a much higher bill. I will not be returning, and I will make sure others I know are aware of this experience.

I called on February 21st, 2026 looking for a friction disc drive part for my 13-year old Ariens…read moreDeluxe 28 snow blower just before a huge blizzard was forecast to hit on February22nd through the 23rd. They asked for my model # and serial # and said they had the part but closed at 2:00PM and it was 1:53 PM. They had the part but they were closing in 7 minutes and I was 15 minutes away. The gentleman asked if it was okay if he left the part outside in a certain location so I could pick it up after paying for it over the phone and of course I said absolutely. He even took a picture of it so I could easily find it. I paid for it, drove down and picked it up. This small business saved my back and butt and allowed me to get my machine repaired and ready for this storm just in time. I actually drove to their Lancaster location by accident first not realizing they have two locations and I saw tons of Ariens snow blowers there. If anyone needs parts locally or needs new or used equipment then I would check this place out first before going to the big box store. Thank you Rotti's Equipment for saving my back. That was a close one!

My mom and I went in to get an S240 for my dad for Father's Day. Everyone was very knowledgeable…read moreand helpful. We were able to keep it a surprise with the help of the John Deere team to give my dad an amazing Father's Day. Everything was quick and easy, and the salesman was very knowledgeable and very kind. Could not recommend this John Deere location more!

Went in to acquire information on trading in my X300 for an x350 the salesman did not seem very…read moreinterested, low hours on my x300, felt like I was low balled on the trade in. Most likely will be shopping elsewhere.

Through and hard working! I have been to the big guys and like/enjoy going here because there good…read moreat what they do.

I had the pleasure of having my Toro battery operated push mower worked on by the Father/Son duo of…read moreBill and Ben. I called right when they opened and explained that I needed a blade swapped out and that I had tried myself and was unsuccessful. They said to go ahead and bring it on by and they would get it changed out, as all of us thought it would be a quick and easy job. Well, they had to pull out all the tricks in the book minus cutting off the bolt to get the old blade off and new blade on. They finally did it and then cleaned it up and put it back in my vehicle. Top notch guys and if I had any other small engine works that needs to be done, I will be going back to them. Thanks for squeezing me in for what should have been an easy job during the snowblower maintenance season!

The service is quick and the staff were great! I found…read morethem very honest a trustworthy. Prices were fair and reasonable. Pick up an delivery was free. A great place to get service performed on lawn tracter. Blade replacement and oil change and they greased and cleaned the whole tracter. Reviewed tracter for any unknown problems then gave estimate of cost.. I would call them again!

Called Bill for help with a brand new snow blower when a cable had come loose transporting home…read morefrom the Big Box store. Close enough that he came over same day and 20 minutes later it was brand new again. I recommend for any homeowner who needs to keep snow blower, lawnmower, dirt bikes etc. in good shape.

I'm a homeowner who has my chainsaw, weed whacker, leaf blower and snowblower maintained here. I…read morerecommend them highly, they're dependable, thorough and communicate with me whenever maintenance reveals a problem and explains the issue before they order or do additional work and explain any additional days it'll require. If you need any advice on the equipment, I guarantee they'll have the answer. I've used them for almost 20 years

I'm a Small Tree and Landscaping Company Owner. Love this place. They get service items fixed…read moreright every time. They have new equipment and rentals available all the time. We use them all the time. Bob / Worcester

My husband needed to get our snowblower fixed. He found this company on Google and they came to our…read morehouse and completely serviced the snowblower. He not only got it working but also gave us suggestions about how to use it more properly, for example turn off the gas and run the engine until all the fluid runs out of the carburetor. They did a wonderful job and it was so convenient for them to come to the house so that we would not have to take our snowblower anywhere.

I have a beautiful husquavana tractor that wouldn't run…read moreNathan came to my house one day later after I called him and Fixed it in no time right here in the garage Drove it around to make sure it ran good Even showed me how to run it Very very happy from beginning to end A very hard working young gentleman

I've brought my DR Mower to Yankes Sales & Service three times to be repaired and every time my…read moreexpectations have been vastly exceeded. The first time I had broken a chain that powers the unit when it is in Reverse mode. Although the part I needed was no longer available, the mechanics fabricated the part in their shop and got me running again at a very reasonable price. I made the second visit when I accidentally ran the machine for several minutes after the oil plug fell out without me knowing it - I fully expected I'd be needing a new $2,000 engine - but they fixed it for $118 and installed a more secure oil plug system. Then the start switch stopped working, which meant I could start the unit but it would not shut down. Thought I'd be looking at a new starting switch for a couple hundred dollars. The took a look at the situation, quickly identified a wire by the motor that had pulled out, and plugged it back in. Problem solved at no cost to me (other than a little embarassment at my lack of mechanical skills). This shop is a 50 mile round trip from my house but is worth every mile of the drive. John - from Mansfield, CT

When I made the appointment to fix my dryer with no heat, she advised me to check the dryer circuit…read morebreakers before she came out. She said the heater is on a separate breaker from the motor, and why pay her $100 to flip a circuit breaker. The breaker wasn't the problem, but I appreciated her sharing a simple fix. Alexxia arrived and finished the job within the 1 hour appointment window. She had the parts in her truck. She was friendly, thorough and efficient. I will definitely call her again.

She was readily available she came right out she checked out my dryer and my refrigerator very…read morethorough excellent reduced my stress definitely would always use her