previously I had them come out and deal with a plugged up toilet drain. that went pretty good for…read moreme. this time, they got to install air conditioning for me. all in all, this has been great. I've got only one gripe and it's a real "first world problem" because I didn't get a thermostat that could be controlled with Apple HomeKit. I know I'm whining a bit. in truth, things didn't go perfectly. we had a fan and light switch check out of the chat while they were here and there was just no way they had anything to do with it. but, they took care of it all the same. getting the hardware installed went smooth. the wiring for whatever reason became an issue. turned out something needed a firmware update and the wiring corrected thereafter. so, I had one cold morning before it was all perfect. I believe you see the best from a company when things don't go perfect. there were some hiccups but, all was handled splendidly.

Our undermounted bathroom sink had become detach (needed clamps and glue), so we needed a plumber…read more We live on Bainbridge Island, but financially are of the middle class. We had Hart Plumbing come out. (They are one of the few plumbers in Kitsap County willing to service Bainbridge Island, so we were excited about that.) Thomas Castrataro came out to assess the job. He could not tell us even a ball-park estimate of how much time the job would take. He also could not tell us how much money it would ultimately cost. Finally, with considerable prompting, he said it would cost us $1500. If the job was going to take a max of three hours (more than enough time), that meant Hart Plumbing's Thomas Castrataro was hoping to charge us $500 per hour. Thomas came back with a second offer of $1000, but the $500 difference between the two offers, coupled with the fact he was going to drive to Silverdale (rather than just go to ProBuild or Ace Hardware on Bainbridge), charging us for that time and 21 miles driving (each way) also shook our confidence in his professionalism and his acting in good faith. Despite the fact that I had articulated that it was the sink that needed fixing, and the fact that Hart had a very spacious van, Thomas didn't have the materials necessary to re-attach the sink. He said he might have to drive from Bainbridge Island to Silverdale, because he didn't have an account with ProBuild or Ace Hardware on Bainbridge. Does that sound professional? We appreciate that Hart comes out to Bainbridge Island. (Other plumbing companies do not.) But frankly, we felt completely used, and will never recommend Hart to anyone. We had to hand Thomas $75 (plus tax) for no service (Hart's policy), which was painful. We thought Hart would at least have sent a plumber reasonably priced and acting in good conscience. We know there are many affluent people who would be willing to pay $1000 or even $1500 for this 3-hour max job. But frankly, we felt taken advantage of, and will NEVER call Hart Plumbing again: This company is a big red flag.

we needed a ceiling fan replaced on a 22' ceiling!! Joe Russell came out and helped us decide how…read morewe could get it done. He suggested renting scaffolding and it worked. Tim came out to install the fan. He did it efficiently and was very pleasant. I would highly recommend Travers.

Travers Electric is very kind and considerate, do great work, explain what they are doing, show how…read morethings work, I called with a request for a job to be done that morning before an inspection that afternoon, and they worked it in. That says a lot about a company that goes above and beyond. You can't go wrong by calling Travers Electric. Thank you, doesn't say enough about how grateful I am. Irene

Definitely avoid these guys (David Ouellette and Master Electric). I hired them to install a GFCI…read moreoutlet in our crawlspace. First issue we have: they installed the wrong kind of breaker, which was caught when the inspector from L&I looked at it. So they came back and replaced it, and we assumed all was well. We didn't test the outlet (we assumed it worked) or even need it until this year with the heavy rains, when we noticed our crawl space sump pump wasn't working. I went under the house and figured out it's the outlet not working. (L&I inspector didn't bother to test it either when they inspected the breaker.) I called David, and he says it's out of warranty (one year, never stated anywhere, but he's claims that's the industry standard). So we get another electrician to look at it, and it turns out THE CIRCUIT DOESN'T EVEN CONNECT TO THE OUTLET. From new electricians' invoice: "Circuit was tied into wrong 10/2 wire. 10/2 wire from panel did not go to Junction box." New electricians had to place a whole new wire between box and panel, because there wasn't one! David claims the outlet/circuit must have been tested when installed, but it appears that was simply untrue. Oh, and they overcharged us too. They charged for 3 hours of work, even though they were here for 1.5. David agreed to lower the charge to 2 hours, but he argued that it was industry standard to charge for the time it takes to get to the job. I'm sorry, but it doesn't take 1.5 hours to get from Tenino to Olympia, even if it makes any sense to charge for that time. David even complained that he "took a hit" by reducing the charge. I'd say we took a hit by trusting these guys. Oh, and the electricians we hired to fix their mess only charged for the time they were here, not the "industry standard" David described.

Master Electric is excellent! We had extensive electrical…read moreissues both in the home and in the yard. Master electric and their creative solutions made an exemplary effort and sorted everything out in two days. The place looks better and is all done properly to code thanks to them. We couldn't be more happy.

Mike of South Sound Electrical was excellent to work with on installing a charger at our home. I…read morehighly recommend him and his staff for electrical work. We was extremely diligent in getting our permit put through PSE. Installation of the work was fast and cleanly done not showing the cabling on the outside of our ceiling and walls. He and his employee were pleasant to work with.

Mike has helped me with several issues in our "newer home…read more He is always quick to respond to our needs and quickly detects what the problem is. Over the years we've had problems with dimmer switches failing, dishwasher electrical issues and breakers that failed. Mike quickly returned my "help" phone calls and was punctual. He is courteous and an all-around nice guy. Janice M

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Great work and customer service. It was a fair price for what I was requesting. I'd call them again…read morein the future.

Carson was a professional, efficient, and friendly technician. He installed a dedicated 120-volt…read morecircuit for our hot tub in no time! He explained what he was doing in understandable detail. Also...he was a good sport about our silly, barky dog, Moxie!

This is one fine company! The people are nice to work with and handle business very well. We had…read morean attic fan put in along with 3 ceiling fans (including duct work). We had the most wonderful electrician named Ted do the work. He was an expert filled with all the necessary experience and knowledge to do a perfect job! He was very professional and easy to work with! He was interesting and fun besides doing a very nice job. We recommend Mr. Electric to everyone - you'll be happy they come to your house! THANK YOU, TED AND STAFF! P. J. Sanders Olympia, WA

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

Emerge Elec is a fantastic business. They may be a bit pricey but they are worth every penny. We…read moreneeded all the wiring in our old home replaced, as well as starting from scratch to wire the garage. When they found a problem (which happen in a 100 year old home), they discussed all the possible solutions and the costs of each before they fixed it. These crew are fun to have around, beyond competent, clean and efficient. The owner, Jonathan, was always available if we needed to chat, and he dropped by to check on his employees at least once a week. Our home is now safe; our garage is ready to become the workshop we've always wanted. We highly recommend Emerge Electrical for any and all your electrical needs.

This Company came within an hour of me messaging them …read more Jonathan was very professional, knew exactly what was wrong fixed the problem within an hour . Prices were very reasonable, I would recommend this business , if i have any electrical problems again I will call Jonathan again.