Paul is fantastic! I called Paul for an issue that came up where the fridge was tripping the…read morebreaker at a rental of mine. Paul talked me through how to diagnose the issue over the phone to see if the issue was with the fridge or with the circuit itself. Upon finding out that the issue was with the fridge, Paul advised me to contact an appliance tech instead of charging me to come out in person to do the diagnosis. Finding an honest, ethical contractor is hard. I'm so thankful to have found Paul and look forward to working with him for many years to come. Thanks again Paul!

Thank you! I really appreciate your rapid response and the overall way your team takes care of…read morebusiness. I don't look forward to any more problems but I do look forward to working with you again.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Great service and friendly staff. I've been using them since 2006. They have my trust.read more

previously I had them come out and deal with a plugged up toilet drain. that went pretty good for…read moreme. this time, they got to install air conditioning for me. all in all, this has been great. I've got only one gripe and it's a real "first world problem" because I didn't get a thermostat that could be controlled with Apple HomeKit. I know I'm whining a bit. in truth, things didn't go perfectly. we had a fan and light switch check out of the chat while they were here and there was just no way they had anything to do with it. but, they took care of it all the same. getting the hardware installed went smooth. the wiring for whatever reason became an issue. turned out something needed a firmware update and the wiring corrected thereafter. so, I had one cold morning before it was all perfect. I believe you see the best from a company when things don't go perfect. there were some hiccups but, all was handled splendidly.

Our undermounted bathroom sink had become detach (needed clamps and glue), so we needed a plumber…read more We live on Bainbridge Island, but financially are of the middle class. We had Hart Plumbing come out. (They are one of the few plumbers in Kitsap County willing to service Bainbridge Island, so we were excited about that.) Thomas Castrataro came out to assess the job. He could not tell us even a ball-park estimate of how much time the job would take. He also could not tell us how much money it would ultimately cost. Finally, with considerable prompting, he said it would cost us $1500. If the job was going to take a max of three hours (more than enough time), that meant Hart Plumbing's Thomas Castrataro was hoping to charge us $500 per hour. Thomas came back with a second offer of $1000, but the $500 difference between the two offers, coupled with the fact he was going to drive to Silverdale (rather than just go to ProBuild or Ace Hardware on Bainbridge), charging us for that time and 21 miles driving (each way) also shook our confidence in his professionalism and his acting in good faith. Despite the fact that I had articulated that it was the sink that needed fixing, and the fact that Hart had a very spacious van, Thomas didn't have the materials necessary to re-attach the sink. He said he might have to drive from Bainbridge Island to Silverdale, because he didn't have an account with ProBuild or Ace Hardware on Bainbridge. Does that sound professional? We appreciate that Hart comes out to Bainbridge Island. (Other plumbing companies do not.) But frankly, we felt completely used, and will never recommend Hart to anyone. We had to hand Thomas $75 (plus tax) for no service (Hart's policy), which was painful. We thought Hart would at least have sent a plumber reasonably priced and acting in good conscience. We know there are many affluent people who would be willing to pay $1000 or even $1500 for this 3-hour max job. But frankly, we felt taken advantage of, and will NEVER call Hart Plumbing again: This company is a big red flag.

Sean was on time, clean, professional, personable and fair. Fixed our electric issue quick,…read morecompletely transparent informing us of everything he had done. Also did work for my brother in the past who recommended us to him.

THEY ARE IN THE 10 Best Electricians for Gig Harbor or near Gig Harbor…read more When going thru their gate keeping process of on line txt qualification you get their response of " Would love to Help You" BUT NEED TO KNOW if you are the owner, home address, when you purchased the property, and IF when the property was built.! Surprised they did not require BLOOD type. Somewhat frustrated by the waste of my time, I called directly and got a connection to a gal that sounded like she was on a 1941 sat phone informing me they did not service the area I was needing service in. Need to be REMOVED FROM YELP as servicing the Gig Harbor area so as not to waste the CONSUMERS/ Customers time.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

As contracted and timely. Good clean and professional…read more History of doing a professional job at competitive pricing.

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Great work and customer service. It was a fair price for what I was requesting. I'd call them again…read morein the future.

In late December 2026, my garage door opener was not working. At 1pm I called Reliable Electric and…read morethey had an electrician at my front door by 3pm. The electrician quickly identified the problem and fixed another one, too. Next day, the garage door opener failed again. Amazinly, Reliable Electric came within 2 hours. They found the root cause of the problem and fixed it. Later in the day I broke what they fixed. Next morning was Christmas Eve. I called Reliable Electric thinking there was no way they could show up again, especially on Christmas Eve. Within 2 hours their electrician was at my door and came up with an even better solution to my problem For response, skill and honesty I give Reliable Electric 10 out of 10. Thank you very much!!!!

I was somewhat desperate to get the power on in my garage where my large freezer and xfinity…read moreservices are plugged in. I discovered the power in the garage was off around 5pm on Thursday afternoon (after a PSE outage that lasted for about ninety minutes starting around noon). Thankfully, I have a neighbor who loaned me an extremely long extension cord so I could at least get my freezer running. Friday morning I phoned a different electrician, but they would not be able to come out till Wednesday next week. I then phoned Reliable around 11am, and they were able to fit me in the same day. The nice service person arrived around 2:30 pm, located the failed outlet, replaced it and had everything working in about 20 minutes. I couldn't be happier with the service I received from Reliable. Everything immediately began working perfectly.