I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

Friendly staff, good deals. Was not pushy and if couldn't answer my questions they called someone…read morewho could. Will be buying from them again.

This place is political. I know a lot of people are political and are really motivated by it, but I…read morewould prefer you hold the politics while repairing my vehicle. It's like an echo chamber where they assume everyone agrees with them. They called my vehicle old and said I would do better trading it in because it would need constant repairs which they proved by having to constantly repair it. But when I took it somewhere else, all that stopped. Coincidence? With the high prices you get for repair work at any decent dealership I would expect a high degree of professionalism. You can get that about 15 minutes away at Nissan of D'Iberville.

From the owner: Our business focuses on giving customers an enjoyable experience we know buying a car can get be a…read morehuge decision and we make the process easy and fun. We promise to be transparent with our prices and our car buying process.

I got a quality used car at a great price. Dean even fixed (for free) a power window motor that…read morewas out. I have seen other reviews complaining about the volume of his TV or his supposedly bad manners. I didn't experience any of that and was very well treated. Thanks Dean.

I was just looking through these reviews tonight. Ran across Dean's Auto and Truck Sales. I guess…read morethis will be his first review on Yelp? I did some business with Dean a couple of years ago. He treated me fairly. He seems to be real nice guy and a "straight-shooter". I would certainly recommend him. "Lefty" M. / Covington, Louisiana.

I got a whole center console for my Hyundai for $55. Solved a lot of problems…read more Thanks guys!

SCAM & FRAUD Business. They charged $3200 from my bank account without my authorization and I…read morecontacted them to get refund but they never responded or refund my money. They shipped out a defective auto part to Random PO BOX address so they thought they could getaway withit. Stay away from this business if you don't want to get robbed. BE AWARE, They are SCAMMERS.

No Stars Lies about no credit checks just to put you into an…read moreunsafe P.O.S. vehicle that'll break down shortly after you leave the lot with it. And they won't do anything to assist. Once you sign all repairs are on you. They also tend to get extremely rude when you point out different issues before purchase.

ZERO STARS IF I COULD, BUT IT WON'T ALLOW ZERO!…read more I purchased a 2014 Mini Cooper in 2024, with a 30-day warranty. Within a year, the car required multiple major repairs, including replacement of the water pump, serpentine belt, other belts, fixing an oil leak that they appeared to fix on day 2 after purchase, battery replacement, and starter replacement to name a few!!! From the very first day I brought the car home, I had to take it back to the dealer to fix an oil leak. This makes me believe the initial repairs were only done well enough for temporary use rather than providing a lasting, reliable fix. Despite these repairs, the vehicle has now been inoperable for a month and stuck in accessory mode, draining the battery continuously. I have reached out to the dealer multiple times for assistance or even just to inspect the problem, but they have refused to help or provide any support. To make matters worse, they continue to call and text me asking for payment, despite the car being unusable and the ongoing issues. Gave me the option of returning it and getting a different vehicle with ANOTHER DOWN PAYMENT! GTFOH! I expected better service and honesty from a dealership. I do not recommend purchasing from them based on my experience. Stay away, disgusting!

I order many many parts from car-part.com. After calling WOODY TWICE to verify the color of the…read morepassenger side mirror for our 2006 Honda Accord that we were planning on ordering was indeed BLACK, we placed the order for the part. The picture of the parts showed it was black, the description of the part showed it was black, and WOODY told me that he verified that the part was black. Well, we received the part today and guess what?!? IT'S THE WRONG COLOR. It isn't just a shade off, it is a totally different color!! I immediately called WOODY and spoke to him about the part. After a whole lot of back peddling and crawfishing, WOODY tried laying the blame on his fellow co-workers whom I NEVER SPOKE TO. I asked if he would pay for me to ship the part back and have him send me the correct part---he wouldn't do this. I asked him for a refund and he comes back with "I can refund you $15 so you can buy a can of paint.". Here's a clue for you WOODY!! I didn't call and verify the color of the part if I thought I would have to repaint it myself!!! I'll never do business with this dumpster fire of a business again. Steer clear, they're frauds. ***UPDATE*** We took the mirror and had it painted to match the car. We paid $60 to have the mirror painted. We got it back and guess what?!? IT DOESN'T EVEN FIT THE CAR!!!! Gee, thanks Robert Hall!!! You own an established full time for real professionals!!! NOT!!!

Lots of parts at very reasonable prices. Needed 1 plain, steel Honda civic wheel, 16". Bought a set…read moreof 4, factory, aluminum, 5 spoke wheels for 150 bucks! 1 new steel wheel on line was 100 bucks. Great deal!

I can say in the past I had horrible experiences with Matt Bowers Hyundai service department. I…read morecaught them in flat out super inflaction of simple or moderate repair prices and reported them to corporate. That was in 2024In 2025 I tested them again with a repair on My Sonata and to my delight the service team gave me a quote in line with the apprpriate labor, parts, and materials. Glad they fixed that crappy, sleeezy, scammy, service departmwent. In 2026, May, my Sonata finally died. The vehicle I wanted, Palisade 2026 Hybrid Calligraphy, was only available from them within a 100 mile radius. I called the dealer, explained what I wanted, had a coupon code from corporate ($500) plus military ($500) and they offered dealer incentive of $1200. My Sonata was a $2500 trade in (that hurt but I checked it on various sites and it was accurate to the dollar.) At first his prices were higher than my simple math came to, but after he sent me the quote in email with a breakdown, he agreed my calculatoins were near spot on, plus the VIN etching ($299). I paid about $1500 over MSRP to include all of the tax/title/license and dealer fees included. This was what I expected and was on par for what others have reported from around the country. They had the paperwork ready when I got there, my credit score (830) printed out, financing all done (6.99% nothing down), and they even went to the other dealer to get my Sonata for me so I could remove all of the stuff from the vehicel. There is an upsell guy that comes in just before you sign the papers. He tries to sell GAP insurance, electronic system and screen warranty. Started at ~$3500 then moved down to ~$2500 when I said military. Didn't care, turned it all down. I recognize good looking smiley, upsell, guys a mile away. This dealer has gotten better, in my experiences. The service team seems to be legit now and the sales was no pressure. I knew what I wanted, they got it ready, and I walked out the door same day.

Terrible service department experience they tried to sell me a needless repair on the vehicle I…read morejust purchased from them. Their service writer wanted me to spend over $415 dollars for a supposed pan gasket leak. I told them to hold off on the repair. I then took it to another dealership the next morning to have it checked their service writer told me that if there was an issue it would be covered under the 100,000 mile powertrain warranty. They then took my car into the service bay, inspected the supposed issue. The service writer came to me and informed me there was no oil pan gasket leak. Question; why didn't Matt Bower service writer and the service people do the same thing or did they think I'd approve this needless repair. Another question would be why didn't the service writer bring me to the service bay so I could see first hand the issue with my vehicle. Upper management need's to look closely into these service department tactics. (Rule of 100 when you give bad service that person tells others and they then tell others). Competition is hard enough without having these tactics chasing off business and customers allegiance. FYI I have all the paperwork from both dealerships to substantiate my complaint.

the service there is terrible the lady dispatcher barbra should be fired. she is rude and ignorant…read moreshe hung up in my face three times and told me she would hold my truck and make me pay an extra $200 and wait two more days if I didn't loose my attitude.she told my mother $405 if we came the next day before 4 o'clock I came at 12 o'clock and she charged me $630 for a day and a half of my truck being there and said there is nothing she can do.This place is an absolute scam!

The people here are extremely rude. I questioned this fool about why it cost them 200 and only…read morewanted it in cash. They towed her car less than 1 mile and they're charged us 200 to get her car out. Then going to proceed to yell out me for questioning him all because some other person made him pisses like he smelled. Then kicked me out of a PUBLIC parking lot. This is the 2nd time dealing with this rude ass company. You need to be shut down. Biloxi od needs to stop using you. You deserve zero stars.