Great vehicle great people thanks Scott and Debra. We were looking for our last truck and we got…read moreit.! Highly recommend!!

Another purchase. My go to used car dealer. The Hancock's stand behind their autos. Pleasant no…read morehassle transaction. Good honest folks.

This is exactly why I keep taking my car to these guys. They tell you straight up about whatever is…read moregoing on with your Honda with no bs and their integrity and honesty is in the highest regard. Anyway on a Friday afternoon I was trying to get my oil changed and another called costca oil/lube on three rivers road said they wouldn't have any oil filter for my car until Monday. Really?? So I offered to go pick up a filter from oreillys if they would just subtract the price of the filter from the total price. They said no because then I would be getting a free filter on Monday after the oil change. How is that possible and why would I need a filter free or otherwise after the oil is changed? Anyway they lost me as a customer. The other places I went to or called quoted me at around $110 for an oil change! Talk about robbing people for a basic maintenance job wow ! So here I am at rice patch on a Friday afternoon expecting fully to be turned down because I wasn't expecting to have much luck but lo and behold I caught it just right and they had enough of a opening between jobs to squeeze me in. Their service is second to none and is exactly why I will keep going to them when my Honda has a issue which is very few to be honest and they don't bs you either or over charge you or mess it up even worse like some other establishments. I love the rice patch and will keep going back to them for my Honda needs whether it's a basic oil change or something else. Thanks you guys for saving my day!

Prompt response about requested service. Did not use this business. They do not service my…read moreparticular make and model.

Friendly staff, good deals. Was not pushy and if couldn't answer my questions they called someone…read morewho could. Will be buying from them again.

they have great inventory and their staff has fantastic customer service. I will highly recommendread more

Got the EXACT truck that I wanted after 6mo of shopping around for a 1794 Edition Tundra. There…read morewere a few hiccups in the process but the sales manager made everything right and after owning my truck for a couple of months I still get pumped every time I crank it up. It's just an AWESOME truck. Staff is friendly and capable. Location is spotless inside and out. The free gourmet coffee machine is a pleasant touch. I personally can't think of much that is missing. Sent my parents over for a new Ridgeline but they shop around endlessly for the best deals like I do so if they don't buy it here it's because they found it for a dollar cheaper somewhere else lol.

They are always amazing to us. They are very helpful and are honest and upfront. Thing in the…read moreservice department are always done within a timely and reasonable manner.

Terrible employer, doesn't follow OSHA regulations, boss is always absent. HR rep is extremely rude…read moreand unprofessional. Constantly putting more work on the employees because boss is gone. They get a one star because the Sales Rep are good people, but the other are just bad individuals.

They could sell cars that actually work. It would also be nice if they actually did the work they…read moresaid they did on the vehicles. My husband and I bought a vehicle from them and we have put enough money into it to have paid it off most of the way and we haven't even had it a year.

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

We would have given full stars, but we are having issues with the paint on our new Malibu…read more(obviously a defect in workmanship/materials) and it seems as though we were being given the run-around when we asked about getting someone to look at (and, ultimately, no one did because they said we would have to schedule an appointment with the body shop. The body shop is in the same building, so why couldn't the service writer simply come out and look at the car and make us an appointment for a later date for the repairs? Instead, we have to make an appointment to have it looked at then make an appointment to have it repaired. We have also had an ongoing issue with a very annoying buzzing noise inside the cabin and every time we inquire about getting it looked at- it's always the same thing- make an appointment to make an appointment. That is inmefficiency at a governmental level. Other than that- we have been very happy with our car and the services we have received thus far. Turan-Foley took good care of us on our trade-in and new car purchase and it pains us to leave a negative review, but the issue detailed above could be remedied easily by someone simply walking from one room to another. The car was already in the shop for a service (oil change and tire rotation), take an extra five minutes when the mechanics are done and look at the paint bubbling up. Then, schedule us an appointment to do the warranty repairs- simple, right?? (I'll add some pictures of the paint issues later for anyone considering buying a new Chevrolet who may be concerned with it)

Service did not honor appointment time or pick up time. My friend bought a new truck. Service does…read morenot answer phones.

We bought a car from this business and two days later the check engine light came on .. long story…read moreshort it will cost 3k to fix and they refuse to help us at all . I believe they knew about this problem the whole time . I do not recommend buying a car from this business .

I called to get photos of a vehicle they have listed online. I live a few hours away and wanted to…read moresee the condition before I made the long drive. I saw on the classifieds website that it had been for sale for over 30 days, but when I called to get photos they guy told me they had just gotten it and it was at the detailing shop offsite, but he'd send me photos the next day. I heard nothing the next day. I called back and got told "oh, it'll be tomorrow." Still haven't heard anything a week later, now. I have a feeling the guy is just full of crap and I will be buying elsewhere.

I got a quality used car at a great price. Dean even fixed (for free) a power window motor that…read morewas out. I have seen other reviews complaining about the volume of his TV or his supposedly bad manners. I didn't experience any of that and was very well treated. Thanks Dean.

I was just looking through these reviews tonight. Ran across Dean's Auto and Truck Sales. I guess…read morethis will be his first review on Yelp? I did some business with Dean a couple of years ago. He treated me fairly. He seems to be real nice guy and a "straight-shooter". I would certainly recommend him. "Lefty" M. / Covington, Louisiana.