I barely had time to finish my "this is gonna cost a fortune" panic before they had my Honda fixed…read moreand ready to go. Everyone was cordial, prompt, and professional. The service was top-notch, the repair was done right, and the price didn't require me to sell a kidney. Fast, friendly, quality work. My Honda left happier than I did--and I was pretty happy.

They're honest and will tell you up front if they can do the job and what it cost and estimated…read moretime to finish. If you're tired of other places along Hwy 49 blowing smoke up your butt and inflating your costs because of trying to increase profits like car dealerships then this is the place to go for Honda's. Yes some parts have to be paid for ahead of time. They're not a bank after all. They are usually pretty well booked up so you will need to make an appointment unless you're really lucky. They don't do tires. For that you will need to go somewhere else. I'm glad I found these guys and I wouldn't trust anyone else with my Honda for mechanical work!

they have great inventory and their staff has fantastic customer service. I will highly recommendread more

I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

Got the EXACT truck that I wanted after 6mo of shopping around for a 1794 Edition Tundra. There…read morewere a few hiccups in the process but the sales manager made everything right and after owning my truck for a couple of months I still get pumped every time I crank it up. It's just an AWESOME truck. Staff is friendly and capable. Location is spotless inside and out. The free gourmet coffee machine is a pleasant touch. I personally can't think of much that is missing. Sent my parents over for a new Ridgeline but they shop around endlessly for the best deals like I do so if they don't buy it here it's because they found it for a dollar cheaper somewhere else lol.

terrible!!!! do not buy from this dealership! they downplayed the car fax report, lied to me about…read morefixing my car and now i'm being ignored!!!!! i had to take the car back hours after i purchased it and it's still not fixed!!!! i repeat, don't ever buy from this dealership! i should have followed my first mind!!! but if my car isn't fixed, i will be suing with a consumer law lawyer!

Terrible employer, doesn't follow OSHA regulations, boss is always absent. HR rep is extremely rude…read moreand unprofessional. Constantly putting more work on the employees because boss is gone. They get a one star because the Sales Rep are good people, but the other are just bad individuals.

They could sell cars that actually work. It would also be nice if they actually did the work they…read moresaid they did on the vehicles. My husband and I bought a vehicle from them and we have put enough money into it to have paid it off most of the way and we haven't even had it a year.

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

Service did not honor appointment time or pick up time. My friend bought a new truck. Service does…read morenot answer phones.

DO NOT PURCHASE OR SERVICE HERE! I brought in my 2024…read moreCadillac XT4 for a new battery and was told it was not covered under warranty--even though my vehicle has fewer than 50,000 miles. They tried to charge me over $400 for a battery with no warranty. I ended up buying a battery elsewhere and contacted Cadillac directly, who confirmed that my battery should have been covered under warranty. Only after Cadillac reached out to the dealership did Turan call me back to say, "Your battery was actually covered." They clearly knew this all along and tried to take advantage of me. This dealership is dishonest, unprofessional, and willing to mislead customers for profit. BEWARE.

We bought a car from this business and two days later the check engine light came on .. long story…read moreshort it will cost 3k to fix and they refuse to help us at all . I believe they knew about this problem the whole time . I do not recommend buying a car from this business .

I called to get photos of a vehicle they have listed online. I live a few hours away and wanted to…read moresee the condition before I made the long drive. I saw on the classifieds website that it had been for sale for over 30 days, but when I called to get photos they guy told me they had just gotten it and it was at the detailing shop offsite, but he'd send me photos the next day. I heard nothing the next day. I called back and got told "oh, it'll be tomorrow." Still haven't heard anything a week later, now. I have a feeling the guy is just full of crap and I will be buying elsewhere.