Had a great experience purchasing a 2013 Chevy Cruze from them. They were honest with me, and…read moreanswered all my questions. I also got a great deal on the car, and they helped make the process very smooth. You should absolutely check them out!

Bought a 2001 car here last year in summer and by winter (4 months later) it had been in the shop…read moretwice already! First was alternator problems then was battery problems. To this day I still have issues with it. Just another used car place that'll do what they can to scam you.

Love my Mercedes that I bought here, hate the service at this dealership…read more We bought my car used and it had a few little issues with warning lights not going off (the SOS alert--the Euro equivalent of OnStar). The sales guy promised to fix that and a bunch of other things...but the moment we signed for the car all the promises evaporated. I know. I shoulda got it in writing. Salesdude is now retired. This year, we had a problem with the ignition. We knew exactly what needed to be done but didn't have the tools/parts to do it--so we took it to the dealer. We told them what services we wanted performed, but they still charged us for expensive diagnostic work. They also left (completely non-ignition-related) parts of the engine only loosely attached (i.e. caps, plugs, etc.) and in some cases not connected at all. They also stated that they would clean/detail the car as a complimentary service--which they didn't do, but whatever, we weren't expecting or paying for that. And then... ...things started breaking. I'm not saying it was the dealer's fault, but it's a really weird coincidence that I had NO problems until that one, and after we brought it in, there was a veritable onslaught of minor issues (all of which, thankfully, my husband was able to repair himself). Repair costs are also incredibly expensive. That's typical with a dealership mechanic, though. Maybe I'd purchase another car from them, but I'd be sure to get every promise in writing before signing anything. Smarmy.

I have been doing business with Maplewood Imports, now Mercedes of St. Paul (aka Morrie's) for…read moreabout 20 years. It is always such a pleasure to go to this dealership. I have never received anything but excellent 5 star service. Just this past week I received the same excellent service with their personal "white glove" treatment by Service Technician (Jeff H.), Service Advisor (Tony A.) and Service Manager (Justin M.). So many other businesses can learn from your model of customer care. In a nutshell, I just want to say THANK YOU. Keep doing what you are doing. It is worth the price. My best to all of you. Greg N.

My gosh where to start. First off Kirk was the man at finding me a reliable car within my budget…read moreand getting me approved with a 587 credit score. He really out his nose to the grindstone and made it happen. I ended up driving away in an amazing 2022 Honda Civic Sport with only 8,300 miles on it!! I drive a lot for work and managed to also get me an extended warranty/service contract for 5 years- 150,000 miles which was the entire extent of the loan. Justin also was great explaining the features of the car and getting the paperwork done with me in under 45 mins!!! Any other time I've bought a car it was an all day ordeal. Sadly 3 weeks after purchasing the car, I was t-boned by another driver and my beautiful new car was totaled. I was devastated. After it was towed I needed to retrieve my belongings. But my title hadn't been transferred yet. So I called the office and the owner Jim Long answered and helped me. I had him on speakerphone with the attendant at the tow yard and after Jim was told what would be needed for me to get my belongings out of the car and have it released to my insurance, he got right on it. He personally made a trip to the DMV to get the paperwork and I was able to move the process along within 24 hours. So not only did Kirk unexpectedly get me financed for a pretty much brand new awesome car, but Justin had my old car traded in with all paperwork filled out and signed in under an hour and 3 weeks later after the car was totaled Jim went out of his way to get the paperwork needed to keep my insurance claim moving. I WILL NEVER GO ANYWHERE ELSE TO PURCHASE A VEHICLE AGAIN AMAZING QUALITY VEHICLES WITH UNREAL QUALITY SERVICE!!! One more important detail that shows how much class this place has and how caring they are is the first thing Jim said when I called about the paperwork was, "I heard what happened. Are you OK?" Where all other dealers would see this as an opportunity to sell me another car, not once during the conversation was anything about that mentioned. It shows you're not just some number with these guys but an actual human. That's why I'll be buying another car from Long's and I recommend you do the same!

I was deeply in need of a reliable vehicle at a very low cost. I was referred to Long's Auto Place…read morefor their quality and customer care by friend. Justin, Jim and the team at Long's worked with me and made me feel comfortable with my decision and stayed within my budget. I hadn't purchased anything late model used and knew there might be some work needed down the line. When I ended up having some repairs needed some time down the line, Long's was there to take care of me and did repairs at a fair rate and very quickly. Bob who runs the shop is a great guy. Now I won't go anywhere else for a used vehicle. Long's treated me like family so now I think of them as family!

I would not recommend doing business with Mike Jensen. We had a fully completed out-of-state trade…read more-- money wired, paperwork signed on both sides. When I arrived to exchange the vehicles, it became clear his own staff hadn't communicated the details of the deal to him. Rather than honor the agreement his team had made, he demanded an additional $1,500 before he would release the trade. Buyers should be aware that signed paperwork and a completed wire apparently aren't enough to lock in a price here. Take your business elsewhere.

Very disappointing...  I have a 2025 Crosstrek.  And have…read morebeen having some on-going issues. * My auto start doesn't seem to work consistently.  Seems to work once every 3-5 times I try to use it. * There is also a blown out/crackling speaker in the back of my SUV - makes a loud static noise when the volume is above 12. * I also am unable to open my trunk, oftentimes having to use a crowbar to open it.  I shouldn't have to break into my own car just to use it. * Also, When it is cold out the inside of my car gets frosted up.  So I am having to scrape the inside of my windows as well as the outside.  This should not be happening!  This is my first Subaru vehicle and this has not been a good experience at all!  I have paid a lot of money to Subaru, only to have a broken supposedly brand new vehicle.  What can be done about this?  I am not going to keep making payments on vehicle that has ongoing issues and IS supposed to be "brand new". The Minnessota Lemon law states: "The Minnesota lemon law covers new motorvehicles purchased or leased in Minnesota.The law covers passenger automobiles, aswell as pickup trucks and vans. The self propelled motor vehicle chassis or vanportion of a recreational vehicle is alsocovered. That means that as long as the"lemon" problem covers warranted portionsof the chassis and van portion of arecreational vehicle, the entire recreationalvehicle may be subject to replacement orrefund!"I have not heard from Subaru - dobt I even will. Kimber Whitman-Marzano

We worked with a few different employees of this business over a few days before purchasing a used…read morevehicle. Everyone was very nice, forthcoming, and helpful. The only issue we had is that a few of the cars we'd seen online were no longer available when we went to view them - it would be good if those pending sale were marked as such to make shopping easier. Overall a fair car buying experience!

I had been looking for a Toyota Tundra for some time and found numerous options at Lexdan Auto of…read moreMaplewood. After inquiring online about a specific truck, I was contacted by Franck. He was very kind and easy to work with and made my 3.5 hour drive absolutely worth it. He did not pressure me into a sale but instead made me feel at ease with the idea of shopping around and ensuring I found exactly what I wanted before starting the paperwork. I truly appreciated his honesty and patience throughout the entire process. He helped me find exactly what I wanted without being pushy at all! I will definitely work with Lexdan Auto in the future! THANK YOU FRANCK AND BEN!! * sidenote -- when cleaning out my old truck I accidentally left a CD in the player but, all is beyond well because on my long trek back home, I realized that they left a CD in the player of my new truck. I left behind Ed Sheeran for a clean swap of the Foo Fighters Greatest Hits! TOTAL WIN!

Decemeber Nightmare…read more...... Tim Powers White Toyota Tundra..........Lexdan's staff covered up the paint problems....... The Facts are in! Red Flag & Run!! Not Recommended!!! True Story Here!!!! Lying Lexdan is the most deceitful Company I have ever bought from. From the salesman-James, to the Mng. Scott and all the way up to the Owner Dennis K........what a run around & Joke!!! No call backs and consistently pushed me off for weeks/months at a time! Even the Owner Dennis that replys to these complaints would not call or talk to me to fix this problem. Starts at the top folks, Crooked! Can't wait to see what Dennis says about this posting and it is my First time ever Buying a vehicle out of state and posting on Google......for the records!! Come Clean Dennis and make it Right!! I drove back home 5 hrs. and called Scott the next morning with my Tundra's paint problem after all the ice and snow melted off. When I showed up to buy it in the morning it was covered across the hood, windshield & cab with ice & light snow/frost late December....this is a White Truck, so it was solid white.....not a big deal, I test drove it, discussed any problems with Scott the Mng.......and he said it's clean and no problems and did not have a salvage title or nothing else. Now this truck is a 2016 with 12K miles; appears to be in mint condition, except for the ice cover up on the hood/cab area!! So, I took the truck to my local auto shop and they informed me that this has been repainted all around the truck to cover rust up and other things..........So the Mint Turck is showing problems right off the bat and No Call backs from Dennis and his Staff........remember it comes from the Top Down........Pathetic, wish I could have been one of the Happy Customers.........Dennis & Staff knew this trucks problems because I found out later the previous owner, a Car Dealership bought this truck at an Auction and returned it because of all the paint problems and put it up for Arbitration and then Lexdan-Dennis bought it and unloaded his problem on to me.......Dennis and your staff......the Big Guy Up Above will have the final say with you all........Amen to that!! Dennis, if you want to make this right you have my number, call me and pay for the job that you should have completed the right way in the git go.......Amen!! I've had months of calls with dealerships, auto-body shops, attorneys' and what should have been a Great Experience is one of thee Worst Experience Ever for me!! Thanks Lexdan Automotive, of Mapelwood, MN for 3-4 months of Hell.......

Great service the owner was very nice and helpful! Helped me find a winter car I was looking for…read more Thanks, Ben

From the owner: Auto sales & repair. Best rates & prices…read moreCertified mechanics

I have had to use a towing service a handful of times in my 33 years. I always hate calling tow…read morecompanies/garages. I never know what I am going to get. Normally I get a rude person that seems annoyed. This was not the case. I wish I could remember this gentleman's name but he was amazing. He made it out to me within 20 minutes, told me what was wrong with my car (what to tell the shop as I am not even a little handy with cars), and had it moved right away. I did not know he only took cash Which I did not have on me. No worries, brought me to the gas station down the road. Wish more people were like B & K towing. Phenomenal customer service!

Brad was very quick and helpful! I needed a tow from Saint Paul to Hastings and he made it happen…read morebefore the inevitable snow emergency hit, highly recommend using them for your towing needs!