The hemming of my pants was Quality work and done on the date promised! Pleasant folks!read more

I have had a number of pairs of pants and sports coats altered by TP. All his work has been…read morewonderful. I highly recommend his tailoring service, but he's so good that he's also very busy. I've seen him take a rush order, but try to give him some time.

Tuyen did great work on my jeans! I work with cats and dogs all day so as you can imagine, i do a…read morelot of wear and tear on my jeans. Instead of buying new pants, i decided to take 6 pairs of jeans to Tuyen to patch the holes and give them a few more miles on them before i bought new ones. They look fantastic! The jeans that had small holes, you can barely tell there was a hole to begin with. The jeans with big holes is noticeable, but it feels very strong and secure, probably more than when I bought them originally! I was slightly taken back by the price to get them altered though. There were some pretty difficult holes to patch, but I didn't know it could have cost me $120. Part of it was my fault for not knowing how much it costs to patch holes to begin with. I was naive in thinking it would be $6-10/ pair of jeans, but I should have asked how much it was to begin with. A learning experience I suppose! Haha. Once she saw my reaction though, Tuyen was very understanding and she was flexible enough to adjust the price which I am very grateful for. She didn't have to do that. Quality work does come at a cost. If you want it done flawlessly and you are willing to pay for it, go to Tuyen's Alteration shop. Thanks to them, I have 6 more jeans in my closet to work with! Thanks Tuyen!

Tuyen is a lovely person. She's friendly and knowledgeable. Brought her several items to alter.read more

Update on this review - the owner refunded me my money and took out the alteration they did so I…read morecould take it to a different seamstress. I kept my review up because I feel it is appropriate to tell the public that the dry cleaning is amazing, but the alternations are poor. I received a call today from the owner asking me to take down my review because it was misleading. I was stunned. Original review - I'm leaving three stars because the dry cleaning is great. The reason I am writing this review is to warn people to not take alterations here. I thought this would be a one stop shop, but they completely ruined my satin skirt. I took it in with the request of a small hole repair, and the person who did the sewing completely ruined it. I am attaching photos of the before and after. I intend to talk to the owner this evening to see what they can do. I truly cannot believe how bad it turned out. I could have done a better job myself.

Owl Cleaners has been our family dry cleaning service for years. Edward and his team are fantastic…read more We live in PG and work in Monterey but the quality of work and customer service make the trip over the hill to Carmel well worth the effort to keep our business with Owl Cleaners. They are a great team!

Well, there's a lot I could say about this place. They do offer alterations, but the seamstress is…read moreonly there at certain times, and sometimes she doesn't come in at all -- which is frustrating and why I'm writing this review. On top of that, I was really disappointed by the behavior of some of the other customers. It seems like in this town, a lot of elderly people feel entitled to cut in front of you even when you've clearly been waiting. It's as if their time is more valuable than anyone else's. Honestly, it feels like a pattern you see all around town, and it even shows up here at the dry cleaner. The entitlement is just exhausting.

Always do a good job and reasonably priced. The owner is very accommodating to time lines and…read morerequests. Very pleasant and professional.

Best experience for finding a bridal gown. The staff was amazing and the selection was amazing!read more

For $750 just to be seen for an appointment, I expected a level of professionalism that reflected…read morethe luxury experience this business advertises. Instead, the woman hosting my baby sister's appointment looked like she was headed to a Pilates class rather than representing a high-end boutique. My mother spent over $5,000 here, and the entire experience left a terrible impression. The other employee working that day was dressed professionally and looked appropriate for her role, which only made the contrast more noticeable. When clients are paying premium prices, presentation matters. Whoever approved this dress code completely missed the mark. It's disappointing to see a business charging luxury prices while failing to uphold even basic professional standards. My baby sister ended up finding a dress she loved... that I myself ended up picking out because this girl not only missed the mark with my sister, but her own choices that day. Go ahead and find somewhere else to spend money on an important day because these folks sure don't care about your experience.

Very friendly, transparent in time it will take, fair pricing, and very quick! I had taken in 2…read moredresses in for $15 each. They took good care of them. We had taken in many pairs of military pants, during the intake process they let us know of the previous damages to the pants that we didn't yet see. And told us they'd do their best but they went above and beyond!

Support your locals Mom and Pops!! Quality work, great value. Always on time.... And they do…read morealterations!

Ericka was absolutely phenomenal. I came across her business through Yelp and sent her a message…read more She responded immediately and we scheduled an appointment. I needed a slip added to my dress as well as alterations to the length of my dress. Ericka matched the perfect color of slip. She was able to have the dress completed within 2 weeks after meeting her. Incredible! She is extremely talented. I loved how my dress turned out. I had zero complaints on the day of the event.. the slip didn't rise. I definitely plan on seeing Ericka for all future alterations and projects.

Ericka was incredibly friendly and helpful. I was late to get my bridesmaid dress fitted for my…read morecousins wedding. Ericka got me on her schedule and helped shorten and alter the v neck of the dress. It was extremely low cut and she worked her magic and made the neckline stunning. My cousin was thrilled and loved the way it came out as well. Thank you again Ericka! Will definitely call you for any future event attire needs.

If our experience is typical, you will LOSE YOUR CLOTHES, YOUR TIME, and YOUR MONEY by using…read moreJulie's Custom Creations (now combined with B Beauty Designs). We made the mistake of taking a handful of my daughter's dresses in for alterations. As my daughter tried on each one, the owner, Julie, pinned the dress and described how she would approach the alteration. Her quotes were very reasonable so we agreed, setting a pick up for a few weeks later. The dresses were NOT READY ON TIME, and the PRICE WAS ALMOST DOUBLE the original quote. Adding insult to injury, NOT ONE OF THEM FIT RIGHT, AND JULIE HAD AN ATTITUDE when we went back to get them refit a second time. After a brief discussion about how the price was double and not one of them fit, we admitted that we were no longer confident that Julie would be able to fix them. I asked for 1/2 of our money back to get the dresses refit somewhere else. Julie took our contact information but failed to respond - which is why I am, for the first time, willing to be very negative and say - UNLESS YOU WANT TO THROW AWAY BOTH YOUR CLOTHES AND YOUR MONEY - DO NOT GO HERE FOR CLOTHES TAILORING.

Beware of this shirt maker! He is not authorized to make in-person transactions in Carmel because…read morehe does not have a business license there. He is also difficult to get a hold of because he is allegedly based in Colorado. If you need alterations for a shirt he made you, good luck with that! Also, while he claims (and retracted, ironically) that he also specializes in women's shirts, it is obvious from the shirt I ordered that he is at best quite poor in crafting women's clothing. The shirt he made for me is really a man's shirt with women's measurements. There is no darting or princess seams, and fits exactly how a man's shirt would on a woman's body. While he claimed in person that he made women's clothing, he retracted this statement on the phone. A few months later after his "alterations" to the shirt, he denied he made that retraction and refuses to refund my money. The shirt still hangs in my closet and is so ill-fitting I can't even wear it under a sweater. Keep in mind this shirt cost me $160. One shirt. That still looks bad under a sweater. Again, beware of Richard Agren/The Shirt Tale, and keep in mind he is not authorized to make in-person transactions in Carmel!!!