I notice most all the reviews are for the "old Owners"-- that's a shame since the quality of the…read moreprevious owners work was only fair quality. And as we all know it takes a while to change behavior and perception. The "New" Carmel Cleaners now owned by a lovely guy- he also owns The Grove Laundry in PG. he was a Commander in the South Korea Navy and that discipline is reflected in his business. Anyway you cut it having a cleaning business serving the public is a tough business. Clothing is personal -we get attached to items and unfortunately sometimes clothing gets ruined. No matter where you go. I look for cleanliness, on time delivery, careful handling of my items, staff attentiveness and support. The New version is spot ( no pun intended) on with the preceding requirements. Soony ( his name shortened) is very friendly and totally committed to customer satisfaction. I bring him high end clothes and don't worry. I can't say that about some other establishments. I am in his store once a week with drop offs and pick ups. He is great with all bedding. Sheets and Duvets are impossible to do at home but he has the equipment to wash and press so they look and feel brand new. In all the times we've used him we had one mishap. I brought back my wife's expensive blouse and showed him the problem that he acknowledged and Took complete financial responsibility for the item. No questions. A very classy business man. If you still haven't tried Carmel Cleaners because you remember the Old Days please give this new version a try. When you pick your clothes up you get an itemized list of all your clothes with a price for each. Never in the old version. Enjoy

I've been going to this dry cleaners for 15 years. I've never had an issue. The new owners are NOT…read morethe same . I've been bringing my lab coats ever since . For 3 separate incidences they charged me $15, $18, the &16 for all the same item. I understand for the 16 , they charged extra because of a stain. I had pen marks that has always been there , and there were NO changes to pen marks -fine I didn't further discuss that charge. For the charge of $ 3 more , according to the them it was a "longer" coat. I've had the same size, brand of lab coat. I'm 5 ft tall so I wear a short length. They refused to reimburse the additional 3 charge. The owner lady was absolutely rude, going on a diatribe on how hard they have to clean in the heat etc etc . How did the discussion go off rails???? My point was the principal, whether I was charged $1 or $3 more she refused to listen or take into consideration I have been a long time customers bringing the exact same lab coats ever since. She refused to give a credit, when I brought to the attention the 1st time the man said next time he'll give me a credit. I brought my receipts , she refuse to do anything about it . I will not be using their business. They are little more pricier but I use them for convenience since I live close by . Rude rude rude owner.

COME HERE! I had a dress from Mac Duggal that needed to be dry cleaned, this business was so kind…read more The stains from a wedding didn't come out of the dress through the initial dry cleaning and they washed and dry cleaned it again until it was perfect. My first time using a dry cleaning service in Monterey and will not go anywhere else!!! So professional and respectful of all the clothes!! AMAZING SERVICE!!! You will not regret using Seaside cleaners!!

Very friendly, transparent in time it will take, fair pricing, and very quick! I had taken in 2…read moredresses in for $15 each. They took good care of them. We had taken in many pairs of military pants, during the intake process they let us know of the previous damages to the pants that we didn't yet see. And told us they'd do their best but they went above and beyond!

Horrible experience. Walked-in to do some laundry. When I walked in, four girls were doing laundry…read more I dropped some money $275 on the ground and before realizing, one of the girls there picked it up, gave it to another girl (whom I think is the owner) I'll have to go back and ask for camara footage to confirm exactly witch girl claimed it was her money and walked out. No one mentioned anything, until I asked some of the girls. Be careful with this place, extremely dishonest people. Even with a room of what seemed like good women just doing laundry.

Super unethical business practices. They have no prices posted anywhere. I dropped off two sets of…read moresheets, two bed blankets and one duvet cover and it was $420. After saying how ridiculous this was they dropped the bill to $320. Horrible experience. I would never recommend going here. They do not spot treat, they take terrible care of your things and they are very overpriced. When discussing the price they charge, they responded "it is Carmel". Way to rip off the people of Carmel! They wouldn't even provide an itemized receipt. I guarantee if you ask for the price up front, you will choose to go elsewhere. For these prices they should be ironing the items too. Plenty of other options with far better business owners. NEVER AGAIN.

This review is for the Sudz Monterey location!…read more This place is SO awesome. The owner was working today, and she was so helpful and sweet. It was my first time there and she made sure I knew how things worked. The machines are really nice quality and don't leave any funky smells on your clothes like some laundromat machines do. I was able to wash my really big bed comforter for ten bucks which is a pretty good value I think! At other laundromats it's cost me $12 bucks just to use the larger washing machine so I'd say this is a steal. The place was clean too and you can use their card system, or pay with cash or credit/debit. Nice location too, just off the highway near Del Monte Shopping Center. I'll definitely be back again!

I called and was told it was $2.50 per pound. When picking up my receipt and it says $17.50…read more Minimum purchase order $17.50. I probably bought in 3 pounds of clothes in assuming I'd be charged around $7.50-$10. Nothing was sad when I dropped my tiny bag of laundry off. This person could've added a little bit of value to their business seeing I was a new customer by telling me there's a minimum charge order price when I brought in a tiny bag of clothing. When I picked my clothes up on Sunday at noon, the young lady was pretty blah. She told me $17.50. I was surprised, but I gave her a $ 20 and said you can keep the change. She replied "do you want to receipt?" I said "sure and thank you." And then just silence... grab my laundry and walked out. How difficult is your job? Are you that unhappy that you can't be polite?

Beautifully done but very expensive. I took two lightweight dress jackets in to be freshened next…read morecost 15 bucks apiece to get them cleaned, but they really didn't need much. I asked if they had checked the buttons to make sure they were tight and she said that they just checked to make sure that they are there not necessarily tighten them. When we think for that much they should double check seems buttons, etc. anyway they did a good cleaning job that's true.

This business is overpriced for the results they offer. I tried them once and that's enough to not…read morecome back.

Excellent service and they are always busy. Prices are very reasonable. My wife and I have been…read morebringing our clothes here for one year and they do a good job. Easy parking. I've never seen any customer complaining at the front desk. Flexible hours six days a week from 7 AM till 7 PM. The place is not fancy inside so you're not paying for the decoration, you are paying for the service and that is important. Also you get a discount if you pay cash.

20 years of business to this place. On average, I have brought in 250 dress shirts to be laundered,…read more24 suits and a variety of other items (about $1,250 - $1400 worth of business every year). I just tried to have them re-do my black dress shirt, which came back with a lot of white marks all over the shirt and they quickly said I had to pay for it (at the time, I was bringing in about $60 worth of dry cleaning/laundry) I asked the manager and she said that I had to pay for it because I didn't request a "re-do" within 24 hours of picking up my shirt. I picked up 20 shirts that day - am I supposed to take all shirts out of the plastic and inspect them all that night and then return the ones they didn't do right? I can understand if I was a new customer but 20 years worth of business. I told them I wouldn't be coming back and taking my business elsewhere....no response. They may be the cheapest place in town but after years of being okay with shirts not properly laundered and broken buttons, I am done. Would love it if someone from management replied to this review, but not very hopeful. I know my $1250+ a year is a drop in the bucket, but with policies like this, they will be losing a lot more customers.

NO STARS! DO NOT GO HERE! They literally ruined my sweater which came back a different color- dull…read morewith pilling and strings hanging off- The buttons which they charged me EXTRA to protect also came back loose and almost coming off. Then my pants also came back wrinkled and smelled exactly the same as when I left them. DO NOT FALL FOR THIS FAKE CLEANERS

Absolutely fantastic dry cleaner! I have been using their location in Pacific Grove for 10 years…read moreand have been incredibly happy with their service. Now with a location even closer to my house it makes life just a little bit easier. The owners and their staff, especially Yesenia are professional and knowledgeable, and I would highly recommend them.

Vapor Cleaners...100% AMAZING! My family has been longtime…read morecustomers and longtime family friends of Vapor Cleaners for many years. While in the area over the weekend, my nail girl spilled hot paraffin wax all over the front of my cashmere sweater. With that being said, she did her best to get it off of me, but I thought my sweater was bound for the garbage since you can't just throw cashmere in the washing machine. That following Monday, my Mom took my sweater to Vapor to see if they can work their magic and save my sweater. They of course said no guarantees, but they would try their best. Guess what?!! Vapor Cleaners saved the day, and my sweater. You would never even know that there was hot paraffin wax all over the front. Thank you, thank you, thank you to the Team for such wonderful work.

I was so impressed with how quickly they turned around my dry cleaning - within just a few hours!…read moreAnd they did such a great job. Their customer service is top notch and they are really skilled at what they do. Pricing is reasonable too. Will definitely be back for all my dry cleaning!

She always does excellent professional work. She also helped me when was in a jam. My…read moregranddaughter's costume she altered was beautiful

I took my blazer that always annoyed me because the sleeves seemed too long. Ms Kim looked, pinned…read moreand said "2 weeks." She delivered on time and the fit is perfect! Get her to talk to you for what you need, she can deliver.

The hemming of my pants was Quality work and done on the date promised! Pleasant folks!read more

I have had a number of pairs of pants and sports coats altered by TP. All his work has been…read morewonderful. I highly recommend his tailoring service, but he's so good that he's also very busy. I've seen him take a rush order, but try to give him some time.