I notice most all the reviews are for the "old Owners"-- that's a shame since the quality of the…read moreprevious owners work was only fair quality. And as we all know it takes a while to change behavior and perception. The "New" Carmel Cleaners now owned by a lovely guy- he also owns The Grove Laundry in PG. he was a Commander in the South Korea Navy and that discipline is reflected in his business. Anyway you cut it having a cleaning business serving the public is a tough business. Clothing is personal -we get attached to items and unfortunately sometimes clothing gets ruined. No matter where you go. I look for cleanliness, on time delivery, careful handling of my items, staff attentiveness and support. The New version is spot ( no pun intended) on with the preceding requirements. Soony ( his name shortened) is very friendly and totally committed to customer satisfaction. I bring him high end clothes and don't worry. I can't say that about some other establishments. I am in his store once a week with drop offs and pick ups. He is great with all bedding. Sheets and Duvets are impossible to do at home but he has the equipment to wash and press so they look and feel brand new. In all the times we've used him we had one mishap. I brought back my wife's expensive blouse and showed him the problem that he acknowledged and Took complete financial responsibility for the item. No questions. A very classy business man. If you still haven't tried Carmel Cleaners because you remember the Old Days please give this new version a try. When you pick your clothes up you get an itemized list of all your clothes with a price for each. Never in the old version. Enjoy

They have professional machines to do repairs and have experience cleaning very expensive clothing…read more Love it.

Very friendly, transparent in time it will take, fair pricing, and very quick! I had taken in 2…read moredresses in for $15 each. They took good care of them. We had taken in many pairs of military pants, during the intake process they let us know of the previous damages to the pants that we didn't yet see. And told us they'd do their best but they went above and beyond!

Support your locals Mom and Pops!! Quality work, great value. Always on time.... And they do…read morealterations!

Horrible experience. Walked-in to do some laundry. When I walked in, four girls were doing laundry…read more I dropped some money $275 on the ground and before realizing, one of the girls there picked it up, gave it to another girl (whom I think is the owner) I'll have to go back and ask for camara footage to confirm exactly witch girl claimed it was her money and walked out. No one mentioned anything, until I asked some of the girls. Be careful with this place, extremely dishonest people. Even with a room of what seemed like good women just doing laundry.

Super unethical business practices. They have no prices posted anywhere. I dropped off two sets of…read moresheets, two bed blankets and one duvet cover and it was $420. After saying how ridiculous this was they dropped the bill to $320. Horrible experience. I would never recommend going here. They do not spot treat, they take terrible care of your things and they are very overpriced. When discussing the price they charge, they responded "it is Carmel". Way to rip off the people of Carmel! They wouldn't even provide an itemized receipt. I guarantee if you ask for the price up front, you will choose to go elsewhere. For these prices they should be ironing the items too. Plenty of other options with far better business owners. NEVER AGAIN.

5-Star Review: Sudz Cyber Laundry (Carmel Valley) Just used…read morethe Sudz Cyber Laundry at 201 Mid Valley Center and it was excellent. Super clean, modern machines, and very reasonable prices. Friendly, helpful staff made the whole process easy and stress-free. Easily the best laundromat I've tried in the area--highly recommend! They have 3!!

Needed to do laundry while traveling and went here. Very clean. Great customer service. All sizes…read moreof washers and prices vary, washers are very expensive but if you're in a pinch it works great. Dryers are huge and can dry almost any load in 20 minutes. Centrally located next to a bakery, liquor store and Del Monte Shipping center.

Beautifully done but very expensive. I took two lightweight dress jackets in to be freshened next…read morecost 15 bucks apiece to get them cleaned, but they really didn't need much. I asked if they had checked the buttons to make sure they were tight and she said that they just checked to make sure that they are there not necessarily tighten them. When we think for that much they should double check seems buttons, etc. anyway they did a good cleaning job that's true.

This business is overpriced for the results they offer. I tried them once and that's enough to not…read morecome back.

Excellent service and they are always busy. Prices are very reasonable. My wife and I have been…read morebringing our clothes here for one year and they do a good job. Easy parking. I've never seen any customer complaining at the front desk. Flexible hours six days a week from 7 AM till 7 PM. The place is not fancy inside so you're not paying for the decoration, you are paying for the service and that is important. Also you get a discount if you pay cash.

20 years of business to this place. On average, I have brought in 250 dress shirts to be laundered,…read more24 suits and a variety of other items (about $1,250 - $1400 worth of business every year). I just tried to have them re-do my black dress shirt, which came back with a lot of white marks all over the shirt and they quickly said I had to pay for it (at the time, I was bringing in about $60 worth of dry cleaning/laundry) I asked the manager and she said that I had to pay for it because I didn't request a "re-do" within 24 hours of picking up my shirt. I picked up 20 shirts that day - am I supposed to take all shirts out of the plastic and inspect them all that night and then return the ones they didn't do right? I can understand if I was a new customer but 20 years worth of business. I told them I wouldn't be coming back and taking my business elsewhere....no response. They may be the cheapest place in town but after years of being okay with shirts not properly laundered and broken buttons, I am done. Would love it if someone from management replied to this review, but not very hopeful. I know my $1250+ a year is a drop in the bucket, but with policies like this, they will be losing a lot more customers.

Absolutely fantastic dry cleaner! I have been using their location in Pacific Grove for 10 years…read moreand have been incredibly happy with their service. Now with a location even closer to my house it makes life just a little bit easier. The owners and their staff, especially Yesenia are professional and knowledgeable, and I would highly recommend them.

NO STARS! DO NOT GO HERE! They literally ruined my sweater which came back a different color- dull…read morewith pilling and strings hanging off- The buttons which they charged me EXTRA to protect also came back loose and almost coming off. Then my pants also came back wrinkled and smelled exactly the same as when I left them. DO NOT FALL FOR THIS FAKE CLEANERS

If you're looking for a reliable dry cleaners in Monterey this is IT…read more We have been on a quest for 4 years since our cleaners (Rainbow Cleaners) closed. Not only are their prices a little cheaper than the last 2 cleaners I was going to- they get the job done right! We have the usual fair, suits and shirts. I can drop our stuff off before the cut off time and get the same day! Not only that- they text when your clothes are ready!!!! This is SO nice!!! I can be out and about and get the text and stop by on the way home. Time promised is 4:30pm; our clothes are ALWAYS ready before that time! His shirts come back clean - unlike one of the places I tried. He usually wears French cuffs, they fold them and put a little holder in there for him! None of our other cleaners have ever done that. Honestly this place is the best. I am happy I finally found an awesome dry cleaners. I only wished I had found them sooner. * I reviewed the other lame cleaners if you're interested.

Vapor Cleaners...100% AMAZING! My family has been longtime…read morecustomers and longtime family friends of Vapor Cleaners for many years. While in the area over the weekend, my nail girl spilled hot paraffin wax all over the front of my cashmere sweater. With that being said, she did her best to get it off of me, but I thought my sweater was bound for the garbage since you can't just throw cashmere in the washing machine. That following Monday, my Mom took my sweater to Vapor to see if they can work their magic and save my sweater. They of course said no guarantees, but they would try their best. Guess what?!! Vapor Cleaners saved the day, and my sweater. You would never even know that there was hot paraffin wax all over the front. Thank you, thank you, thank you to the Team for such wonderful work.

I took my blazer that always annoyed me because the sleeves seemed too long. Ms Kim looked, pinned…read moreand said "2 weeks." She delivered on time and the fit is perfect! Get her to talk to you for what you need, she can deliver.

Kim was soo sweet. I brought my shirts imported from a foreign country with a specific stitch…read morepattern and she did a wonderful job. The price was very reasonable and i highly recommend

The hemming of my pants was Quality work and done on the date promised! Pleasant folks!read more

I have had a number of pairs of pants and sports coats altered by TP. All his work has been…read morewonderful. I highly recommend his tailoring service, but he's so good that he's also very busy. I've seen him take a rush order, but try to give him some time.