Amazing customer service and attention to every detail of the order. Follow-up is excellent and the…read moredelivery staff is very friendly and helpful. This is the rental company I will use for all of my events.

I really wanted to love this company because they were one of the few local rental companies that…read morehad the exact Mickey Mouse Clubhouse bounce house my son had been asking for. It was the only thing he wanted for his birthday, so finding it meant a lot. Unfortunately, the experience was disappointing from beginning to end. The booking process was confusing. After submitting my reservation I received no confirmation email or receipt, so I had to call myself to make sure they had actually received my order. They did call a week before and the day before to confirm delivery, but I wouldn't have known everything was set without calling first. We were told delivery would be between 9:00 a.m. and 2:00 p.m., and I even received a text saying the driver would call 30 minutes before arriving. Instead, the bounce house was delivered at 8:15 a.m. without a call, before the scheduled window. My husband arrived at 9:00 with the cash payment only to discover it had already been delivered... and it was the wrong bounce house. They brought a Disney Princess inflatable instead of the Mickey one my son had been so excited about. Since they arrived early, my father in law also had to drive to the bank for cash. To their credit, they did send the driver back with the correct Mickey bounce house, and my son absolutely loved it. The bounce house itself was clean, in great condition, and made his birthday. I truly appreciate that they corrected the mistake. Pickup was another headache. It was originally scheduled for Monday, but they asked to come Tuesday instead. I explained that my in laws had gardeners coming Tuesday morning and asked that pickup happen by 9:00 a.m. They agreed, but the driver didn't arrive until about 10:30. My mother in law had to ask the gardeners to work around the bounce house while they waited. I understand this was a busy holiday weekend, and I want to give them grace for that. But between the confusing reservation process, poor communication, delivering the wrong bounce house, arriving outside the promised delivery window, and missing the agreed upon pickup time, it was an unnecessarily stressful experience. I'm thankful my son ended up getting the Mickey bounce house he had his heart set on, but based on this experience, I don't think I'd rent from Jump N Jump again.

Party All The Time has once again come through for us with a last-minute event, and we couldn't be…read moremore grateful!! Edgar is incredibly professional, quick to respond, and truly goes above and beyond to ensure the customer is 100% satisfied every step of the way. We've used Party All The Time for many company events across multiple locations, and the consistency of working with the same friendly, reliable team speaks volumes about their operation. They offer an excellent variety of inventory, always provide clean linens, and use sturdy wooden chairs--details that reflect their high standards and professionalism. We wouldn't use anyone else and highly recommend Party All The Time for any event needs. HIGHLY, HIGHLY RECOMMEND!!

All went well on time with delivery on time picking up no problems highly recommend also they were…read morevery professional answered all questions would concern and I would recommend them to all my friends and relatives. Thank you.

Fran kids jump was very professional. I used them for a canopy rental for my nephews graduation…read morerental plus chairs and tables. They arrived on time, the service was fast and the picked up promptly the next day. Good choice if you're looking for a canopy rental. The canopy even had a light inside so we could be well lit when it got dark.

5/5 I reached out to…read moreFran's Kids Jump looking for a possible tent rental for an event next week, our Thanksgiving dinner for the kids at Micah House and their families (38 families total). Because of the rain in the forecast, we were trying to find a good solution, and Angel responded to me immediately. She was so easy to communicate with. I tried sending her a picture of last year's setup, but it wouldn't go through, so she even gave me her personal number (and thankfully she had an iPhone, yay!) so I could send it directly. She was incredibly gracious and had some of the best customer service I've experienced in a long time. She asked thoughtful questions and really tried to help me figure out what would work best for our event. The pricing was also very reasonable, $350 for a 20x40 tent for the day, plus service fees and taxes. Honestly, that's extremely affordable. Unfortunately, since our event is for a nonprofit, it ended up being outside our budget this time, so we weren't able to move forward with the rental. BUT I absolutely plan to come back to Fran Kid Jump in the future. If I ever need a tent for an event, especially one that might get rained on, I will be reaching back out to Angel. She was amazing, and I highly recommend Fran's Kids Jump for party rentals!

Really prompt with making changes/adding items on our invoice, and have a great selection of items…read more Our backyard wedding was amazing because of it!!! However, some of the umbrellas were noticeably crooked and the workers setting up couldn't really do much about it, it may be worth getting new umbrellas or new hardware. I paid for early set up between 8am-12pm and they arrived at around 11:30am. I along with others were ready to set up tableware and decor at 8am but couldn't start until much later because of their late arrival. The workers setting up were amazing, but we had to help with setup to expedite our decor setup because of it, even though I had paid extra for setup as well. Additionally, they originally brought a few incorrect items/forgotten some and had to go back to the warehouse to retrieve them. I was worried about this since my friend had hired them a couple weeks prior when they promised to bring items for her. When they didn't show up, she called multiple times, left messages on their after hours/weekend line and no one got back to her and left her to come up with her own solutions at extra costs. Additionally, the administrative team didn't fully address the issue and stated she didn't contact them, even though she has all of the call logs. I felt it was handled poorly. When I asked for a responsive after hours line/number, they provided me with their normal business line and I felt really nervous about a potentially similar situation. In the end, the worker John who took care of rental drop offs/setup called and texted us from his personal number which was incredibly helpful and kind. I think in future they should definitely have a designated on-call person to take care of mishaps since most events happen outside of their office hours.

Had a great experience with Ricky's Party Rentals. There was a mix-up on my end with the delivery,…read moreand they still went above and beyond to accommodate everything we needed. The quality of the rentals was great, everything looked amazing, and their customer service was excellent. Very professional and easy to work with. Highly recommend!

I need it last minute balloon arc for my birthday and they gladly came to help me out. Really nice,…read moreorganized employees.

10/10 very efficient. Picked out Cinderella for princess party. was perfect. Great price. Great…read moredrop off was able to send Security deposit via Zelle. Everything was perfect.

Had an excellent experience with Time 2 Jump. Ordered a package deal with a jumper, table and…read morechairs for a church event. The prices were great, great communication, all items were dropped off and picked up in a timely manner. Workers were friendly and professional. Looking forward to using them again in the near future.

Thank you Pa &Tenas for coming to my rescue on such late notice. My daughter, her cousins and…read morefriends absolutley loved the obstical course jumper 10/7/18. Your amazing and we will definitely contact you for future events.

My favorite rental place! Always reliable and great service, I highly recommend them they won't…read moredisappoint you!

I spoke with the owner , enquiring on prices of jumpers . ( I forgot $ amount we discussed) …read more Owners were great at answering many of my questions . Here are some of the items they have to rent from memory of our conversation. Mechanical bull , outdoor heat lamps cotton candy machine , jumpers with water slides jumpers with characters, table & chairs rental snow cones

Highly recommend Smily Time Jumpers for any party rental. Affordable prices, amazing customer…read moreservice and wide variety of products. Thank you so very much Scott for your professionalism and great attention to detail.