I previously left them a 4 star review and am now updating it. I have rented chairs from them twice, both times about a year ago. Things were fine. Prices were reasonable, however, their communication was severely lacking (as noted in my previous 4 star review). But, they showed up with my chairs as promised and picked them back up. Fast forward to this year. I needed to rent chairs for two separate occasions in a one month span of time. I had their information saved from my other two experiences so I called and left a message. No response. I waited a few days and then called and left a second voicemail. Again, no response.Texted and finally got a response. They were booked for my first date. Totally understandable. Booked with another company for the first event and thought I would try them again for the second date I needed. This time, instead of calling I texted to see if they were available for the date I needed. They neither confirmed or denied that they were available, instead asked what I needed. I responded back with the number of chairs needed and asked if they were available. This all happened on a Friday. It is now the following Tuesday and I have yet to hear back from them. I don't care if they are busy on the date I need, however, ultimately I need to rent chairs and if they are unable or unwilling for whatever reason I would like to know so that I can find someone who is able. I will be renting from Cucamonga Jumpers who I rented from earlier this month. I texted them about the same date and number of chairs and got a response within minutes. I wanted to be a return customer, but I guess the feeling wasn't mutual. read more

I had no problem with the products they produced. The balloons I asked for were perfect and the price was reasonable. They were also ready on time. BUT they had me pick them up at a house! They are running their business from their home which I didn't know when I received the address. When I got to the house, the lady was out doing deliveries so her husband came to the door. I brought cash but he didn't have change so they got an extremely nice tip. I don't think it's professional running a business through your home like they are doing and how do you not have change?? They seemed like very nice people but it should be stated to bring exact amount of cash and the business is located at a house. I am not a returning customer. read more

Very friendly, very professional. I was extremely happy with the party rentals. I'm looking forward to renting supplies again for my next party. Thank you so much for making my party successful!!! read more

Village Party Supply - Mother's Day Tea Party - Party Equipment Rentals Near Me

This shop is full of fun stuff for parties! Great, friendly service! I brought in balloons I ordered online and called to make sure they could fill them up for me. I even asked him if there was another balloon they could get for me and even though they didn't have it at the store they managed to get it and called me to let me know it's there! That's customer service at its finest! I also got awesome birthday candles that lit up like a firework! The adults enjoyed it but the kiddos were a bit scared (picture attached) I will be shopping here for my party necessities! read more

Village Party Supply - The awesome candles and the kids expressions LOL! - Party Equipment Rentals Near Me

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This party supply store promised and delivered! I contacted them on a Saturday evening, requesting balloons for Sunday morning. The store opens on Sundays based upon request, which I think is great. They had the colors that I needed, even though they were graduation colors, which other stores were sold out of! Valerie was the person that helped me out, and also had great customer service by informing me of other items that she had for future parties that I inquired about. I appreciate when private party supplies stay true and honest. I will def be shopping for my sons bday at this spot. It is hidden, but when you find it, its a hidden gem! They make most of the pinatas, and if they cant make it, they'll make sure to find it for you. read more

Village Party Supply - Thank u so much for going above and beyond! I really liked that the pinata was well made. - Party Equipment Rentals Near Me

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I had forgot to write a review but tried getting village party supply for a party I had about 2 weeks ago . I texted the number they have on yelp I did get a response . But after I tried texting them again to change my order , I never got a response back so I tried calling left a message and nobody got back to me . I tried calling again 2 days before my event and the day before to confirm my order ,left a message and still nobody got back to me . At this point I was worried that nobody was getting back to me . So I end up going with BG'z rentals amazing people amazing customer service they got back to me within five minutes. Never again will I contact village party supply , left me hanging never got back to me . Wouldn't trust them !!! Bad customer service read more

Awesome place with reasonable prices! Loved their customer service! They got me a custom made motorcycle piñata in short notice. Definitely going back! :) read more

I needed balloons for daughters's birthday at the last minute. I had purchased balloons online and called around for places to fill them, however most big name party places don't do outside balloons. Long story short, this place gladly filled them up and I purchased some of their regular latex balloons. Smooth transaction! Highly recommend them. read more

Ordered chairs and the owner was very accommodating. Reasonable prices and closely located. She was hospitable and her follow up was impeccable. They delivered and picked up the chairs with no problems. I will definitely recommend this place. read more

AWESOME! I will be using them again in the near future. The had something tragic happen to the store days before; but still delivered!! Nice family oriented place that treats you like family. They blew up and DELIVERED my balloons ON TIME to my venue. Very humble and professional. Don't go anywhere else. Thanks guys!! Hope to use you again soon!! read more

They are so awesome! Not only do they have great customer service skills they also have the best rates in the area. I rented chairs and tables for my graduation party and they delivered it early and picked it up the next day. I also ordered balloons and those came out beautiful as well. ! I highly recommend them. read more

Thank you so much to this fabulous party supply store! Yesterday, we had a luau for 300 students and families at Palmetto Elementary School in Fontana! Not only did this company give us a wonderful price, their service was fantastic and a great time was had by all! I highly recommend them! read more

By far the best party supply store in the area. I needed a certain color piñata and even with short notice they made it happen. Everything was a one stop shop which is always a plus. The owners at this party supply store are super nice and accomadate to your event needs. The best part of my experience with them was their customer service! It was beyond words!!! They will definitely be my go to for all my parties/events. Thank you so much village party supply! read more

They helped me out for my house warming party! Delivers the night before and picked up the day after! Super friendly family owned location! Will be using them next party function! Thanks again! read more

I had a baby shower for my daughter a few weeks ago they did balloons for it. They were awesome! They delivered them and set them up just the way I wanted. They also found decorations for me they are already store! read more

Love this party supple store. My family just moved to Fontana into our first home and we were so excited to start throwing family parties at our new home. First holiday that came up was Christmas and it wasn't until Christmas Eve at 3pm that we thought "maybe we should have a piñata" but we thought where are we going to get a Christmas piñata this short notice?!? That's when we found village party supply. We called and asked for Christmas piñata a and they have four, I asked which ones they had and I decided to ask for a Rudolph piñata and a Santa Claus piñata. I asked if they were the big piñata and they said yes so I figured if the small piñatas at party supply are $30 then these should be at least $40. But no. $25 each ! I was in love I went to pick them up but only one could fit in my car so they said I could leave the piñata there until I could pick it up. Great service. This Easter 2016 we decided to get another piñata but I saw they were closed. Fortunately I'm stubborn and called anyways asking if they were open and they said no but asked what I needed. When I said just am Easter piñata they said to call when I was outside the store and they'll open just for me. AMAZING. read more

Great fast service! I ordered last minute 3 dozen balloons and they had them done in 20 minutes. And even threw in free table weights!

Excellent service! Called for some last minute balloons and firework candles. She had them ready fast. Will definitely be back.

I am absolutely happy with what I got for my 13 birthday party! It's in great condition and they came on time. I couldn't ask for anything better. THANK YOU VILLAGE PARTY SUPPLY!!! read more