Allstate's Kevin Vendt Agency is excellent in terms of customer service, website and all agents and…read morestaff are very helpful. An Allstate client for over 30 years! Joan Butler

this agency always answers phone immediately and very helpful. They seem to know about our…read morefamily's account without looking us up.

I got AAA roadside Assistance and I use the service for the first time this weekend. My car had to…read morebe towed from my residence to the shop of my choice. I confirm the address with the tow person and expected it to be there and being worked on. I had called around and found a place that could fix the car on the same day and this was a Saturday. I called the shop few hours later to see if it was ready. They informed me that the car was not there. It was almost closing time for them. I was assuming it would be done by then. They towed the car to a ADDRESS AND LOCATION. They took the car to a AAA workshop that was a mile away from where i wanted it to be. I did not get my car back till Sunday morning because the keys were in the shop and they could not tow it back to where I needed it till Monday when the shop opened and I could get my keys out of there, so my whole weekend was done I had no car I had to pay so much extra to get it fixed. I chose the shop because it was way cheaper and would have been done the same day. So, I had to get it fixed at the AAA shop where I paid more I took Ubers everywhere I had to miss work on Monday but I asked them to give me a rental at least so I did not miss a day of work. They said they could not give me a rental right away, but I could get the rental and then ask to be refunded for all the expenses. I had to rent a car for Monday and had my car fixed on Monday and then had to go pick it up. It was a nightmare and this was the first time I used AAA so my experience with AAA has been so bad I don't think I will ever recommend or have it myself ever again

We have been members of AAA for past 30 years. They have a great towing service. I have used AAA…read morewhenever my car needed to be towed to a repair shop or the car battery had to be replaced. Their IPhone app works well and I have is used it to contact service center for a tow truck. The AAA membership is renewed annually. We also use AAA to obtain map and travel guides, which are free to members.

Fueron muy amables una excelente atención muy satisfecho…read more *********************************************************************************************

I don't usually write reviews. But over the number of years i have had my insurance with Chris, he…read morewas always so excited to help out and care. So i decided he deserves a review. He is always available to help and really cares when he does. I have recommended him to all my loved ones.

From the owner: Our services include: Auto, Homes, Commercial and Business. We are linked with companies like Erie…read moreInsurance, MAIF, Chesapeake Employers, Frederick Mutual, Travelers, Hartford, Progressive, and more. Our business model ensures that you get the insurance that best suits you and meets your needs, and we represent a variety of insurance companies in each industry.

I was a miserable camper a couple of days ago because of my misadventures with the Maryland Dept of…read moreMotor Vehicles. Cindi cheered me up the instant she answered my call with her reassuring voice and quick wit. Cindi walked me through every step of getting my car registered and driver's license switched. She turned an otherwise ugly day into a stellar one. I was so impressed by her sense of caring and professionalism that I have not only secured auto insurance through her, but I also have changed my homeowner's policy from another carrier to State Farm. On a scale of 1 to 10, I rate Cindi a 15! Fantastic experience. She's the best!!

Tina! I love Tina. She is not only providing great customer service but she an amazing human being.read more

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

Amazing service from Agent Gloria, she was very helpful with my insurance needs and made sure that…read moreI got everything I wanted for the best price available. I would recommend her and this insurance company to everyone. Thank you so much!

Kelly Winpigler is an awesome agent. She was able to get my questions and concerns answered and…read morealso get some paperwork I needed Expedited so that I can move forward with the new agent. Thank You Kelly for your effective communication and the excellent customer service you offered to me and my company

i was a member for 7 years and always had excellent coverage. i had to switch due to my spouse and…read morethey made wasn't pushy and were very kind on the phone.

GEICO's customer service has been one of the most frustrating experiences I have had with an…read moreinsurance company. Their records incorrectly showed my son as having two accidents in 2025, one in January and one in August. The January accident never happened. At GEICO's request, we contacted his prior insurer and obtained documentation specifically stating **"No Claims Reported."** We submitted exactly what GEICO asked for and believed the matter was finally resolved. Instead, GEICO created another obstacle. They now say they need insurance history from my son's grandmother's policy because their system somehow associates him with her. The only connection is that he was a **passenger** in her vehicle when his sister was driving it during the August 2025 accident. The absurd part is that his grandmother was ALSO insured by GEICO. Rather than simply checking its own records, GEICO is telling her to contact GEICO, request her insurance history from GEICO, send those GEICO records to us, and then have us submit those records BACK TO GEICO. That is bureaucracy at its worst. What makes this especially troubling is that GEICO originally quoted us one rate. Their system then produced an inaccurate accident history that resulted in a higher premium. Each time we provide the documentation they request, another requirement seems to appear. At this point, I have serious concerns about whether this process reflects bad-faith insurance practices. I cannot speak to GEICO's intent, but the experience certainly creates the impression of a system where customers are quoted one price, an internal record is then used to justify a higher premium, and correcting that record is made so exhausting that some customers may simply give up and pay. If that is not GEICO's intention, then it urgently needs to examine its procedures. No one seems willing to take ownership of a very simple problem. Instead, the burden is repeatedly placed on the customer to disprove GEICO's own inaccurate information--including information GEICO itself should have access to. GEICO spends enormous amounts advertising convenient service and happy customers. My experience has been the exact opposite. GEICO should spend less money advertising great customer service and more money actually providing it.

I highly recommend Gomez Insurance. Steven was very helpful and patience with explaining my…read morecoverage and benefits. He was very knowledgeable and able to find me the best quotes for my Business/Home/Car insurance policy. He took his time explaining my policy for my understanding. I truly appreciate that a lot. I would totally contact him with any Insurance or Policy that I need. I highly recommend Steven. You will not be disappointed!!

Just got an auto policy today with him and he saved me about $60 a month! I'm a young driver so…read moreevery penny counts and most policies are too expensive for me. He explained everything very clearly and showed me step by step what he was doing. I would highly recommend.

Best Agent ever. They are just willing to help you out and not take your money! I highly recommend…read moreto anyone who's willing to pay lower on their auto insurance bills!

It was so great working with Ken! He was so helpful and attentive. He was very patient going…read morethrough different options with me. He is very easy to work with! Definitely would recommend him!!