State Farm's customer service, especially James Brown's Team, provides top-notch service. Having been w/ them for 45 years, they have always addressed my concerns to the best of their abilities and always resolve any issues I've had over the years with great customer satisfaction. Jamie trains his people well and they are very knowledgeable, even when addressing very difficult questions regarding insurance needs. I'm not an easy customer to please, but these folks do an exceptional job and go out of their way to ensure the utmost customer satisfaction. Also, a special thanks to Mr. Brandon Saenz, who is part of Jamie's Team. He recently took extra time to walk me through a number of payment options and answered numerous and challenging questions that I asked of him. He addressed every single question without hesitation or any lack of knowledge. Well done Brandon !!! read more

Gloria Bridges, my State Farm agent, was exceptional in her handling my insurance package . She explained well the coverage, helped me through the details of getting my home, auto and umbrella insurance through the process. She was diligent with follow up to assure the enrollment of the policies was completed despite several steps that were made more complicated by the close down of State Farm systems in Texas due to the storms there. I am grateful that Ms. Bridges was so efficient in getting my State Farm package of insurance put together for me. Rose Schneider read more

**** Review on Ms. Shawntise Redfearn **** Dear Mr. Brown I got my new auto insurance policy with your agency. Ms. Shawntise Redfearn was the contact to walk me through for policy/quote. I decided to go with your agency. This is to give my feedback about her since the feedback survey link expired, so I'm sending this note. She was outstanding on phone to help me with my questions, very professional, knowledgeable, very courteous, and prompt in sending files etc via email. I am rating her the highest star in your survey feedback. Thanks for her service. Krishna read more

I've had my auto insured with State Farm for many years. I had decided to add my homeowners insurance with the assistant of Gloria Bridges. Mrs. Bridges is helpful, informative and patient in helping you decide on the type of insurance you need. She very pleasant and professional. When I call her she returns my phone call less than 24 hours. If my friends need any assistance in getting insurance, I will definitely refer them to Mrs. Bridges. read more

My agent Angela was amazing, she was so kind, professional an asked ever question through...the best I've ever worked with with people like her l will always Be with State Fram with agents like herself, l no l have no worries for all my insurance needs..l just can't say enough..thank you ,Angela!! read more

Talked to Kelly Winpigler, she's such an awesome person. She's such a great help. She made sure that I was fully covered today. She took her time to go over everything with me to make sure I received the best rates possible. Always a pleasure to speak to her!! GO KELLY!!!! read more

Breanne D and the rest of the staff with James Brown's State Farm Insurance are excellent with their services. Breanne walked me through the insurance process after my car accident and everything went very smoothly. Thank you so much for your help - keep up the good work. read more

I had a request that needed immediate attention. Ms. Kelly assured me that she could assist. She stayed present with me through the journey and called back as promise with everything together for me. Now, I can move forward without stress thanks to her! I recommend read more

Excellent experience, savings and value. Staff made sure to take time to explain what policies were best for my needs. Everyone is highly trained to answer questions and provide solutions. Very impressive all around and I feel safe and taken care of. read more

I've recently returned from living abroad and needed all kinds of different insurances. Sherita was responsive, professional, and helpful. Would definitely recommend. She also managed to lower a monthly premium after some research. I was impressed. read more

I have been speaking with a Breanne Damico from State Farm. She really found me the best deal possible without breaking my bank account. She was very professional and attentive. We need more sales persons like her in the world. Thank you ! read more

I have been working with Ms. Gloria for a year now. She is truly amazing. Helps me with all my insurance needs and concerns. Calls me back in a timely manner and is always so polite and courteous. Thank you Ms. Gloria for all that you do! read more

Satisfied to the fullest with the great customer service and patience I had with Sherita Blagmon. She took her time to find the best deal for me and my vehicles. I greatly appreciate your time. Thank you, Thank you, Thank you!!!!!! read more

I have been with State Farm for something like 25 years and I have always been pleased the level of care and service they have provided over the years. Thanks Jamie and team for taking great care of me. Shellie Y. read more

I have been a client of James Brown for over 20 years and I suggested them to many of my friends and family members I had nothing but great experience over my 20 years I will continue to recommend them to anybody read more

I love Mrs. Gloria. she's so nice and sweet on the phone. I can call anytime and she answers everytime. she makes me feel very comfortable and she is very polite and she just gives off a great mother vibe read more

Ms Gloria Bridges was a wonderful agent & help me to get my life insurance back up& running I appreciate her patience &kindness.She is very nice &love her work keep up the great work read more

Ms Bridges ALWAYS provide excellent customer service each time that I have contacted the office with any of my insurance questions, she goes above and beyond, thank you Ms Bridges! read more

Solomon Fuentes is exceptional. He followed through with transferring my policy with ease. He was clear, concise, and respectful. He was not pushy and very patient. read more